VizuArts 

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I came home to find my order from them I placed 12/9/2022! I totally forgot that I even ordered and didn’t get my product since it had been so long. The packing slip had the 2022 date, but fedex track... Zobacz więcej

Oceniono na 5 z 5

We love VisuArts!!! I found this site by complete accident & am not sorry. We have now bought many, many pictures & if you weren't closing, we'd be buying more. We have recommended your site to s... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Ordered 2 pictures for christmas during a buy one get one free offer on black friday, assuming that was plenty of time since the website said 4 to 7 days shipping. Didn't receive anything until dec 27... Zobacz więcej

Informacje dotyczące firmy

  1. Hobby i rzemiosło

Informacje przekazane przez różne źródła zewnętrzne

Create Dazzling Art, One Diamond at a Time.


Dane kontaktowe

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

TERRIBLE

This company gave very little directions in the project. My directions got stuck to the canvas and left the canvas unuseable.
I had no idea what I was doing and tried to look for instructions. The canvas was ruined. I purchased 2 of them. I emailed asking if they could help me with the first canvas. I didn't want my money back, just another canvas (I can still use the beads and wax). They emailed me back NOT caring or understanding. I will NOT shop here again. Whatever happened to a little customer service?????
NEVER again. No directions, no guidance, and a ruined canvas.

I will not send photos-I already told the customer service people 3 times what the problem is.

Shame on them for not helping

UPdATE it is now March 7th and I emailed them the information they asked for and I have heard nothing. They continue to ignore all correspondance.

Shop Amazon or Michaels or Hobby Lobby-you will do much better

22 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Thank you for addressing this matter to us, Karen. We're very sorry to hear that, it's highly likely your package was mishandled by the courier. But rest assured I'm here to help. Can you please send proof that best describes the issue? Thank you very much, we appreciate it.

Looking forward to your response.

Oceniono na 3 z 5

I have ordered from VisuArts twice now…

I have ordered from VisuArts twice now and both time it has been at least two months to receive and closer to three. My last order I am still waiting for.

18 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

We apologize for the delay, Cindy. There's been a delay due to the pandemic as well as the holidays caused by Chinese New Year. If you ever need help with your order, please don't hesitate to email us.

Oceniono na 5 z 5

Loving it

Loving it! Keeps my hands busy helping me to cut down on smoking. Thank you!

17 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

We wish you the best of luck, Rosemarie! You can do it!

Oceniono na 5 z 5

I just love doing these

I just love doing these, I have already done 3 of them since Christmas when I got my first one from my daughter, I had seen them before but was not interested in doing them. That first one really changed my mind and now I am totally hooked on them, I can't wait until my next one arrives, I have ordered three more.

14 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Thank you very much for your purchase, Norma! Diamond painting kit sure is addicting, can't wait to ship your next orders!

Oceniono na 5 z 5

Five stars for sure

Five stars for sure! I’m absolutely enjoying my time spent on my art project. Quick question though... my sons came in tearing through the dining table, I have seem to lose a handful of tiny black pieces. Are there extra pieces for each number?? Or do I need to order more?

14 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Hi Melissa, we always put extra diamonds just in case you lose some of them. But if you need more to complete your painting, don't hesitate to email us and we'll send some!

Oceniono na 5 z 5

Blue Eyed Tiger Beautiful.

Love the pic of the blue eyed tiger..Colors are bright and beautiful. Did it for my grandson who just moved into a new apartment. Just need to frame it...

12 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Very thoughtful of you to diamond paint for your grandson, Bonnie! We're pretty sure he loves it!

Oceniono na 5 z 5

I absolutely love this artwork

I absolutely love this artwork! It is my quiet time in the evening with a lit candle and a cup of warm tea. It’s my peaceful zone. The diamond crystals are beautiful and the colors are amazing! Can’t wait til Paris is done ! 10 stars for me !

12 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Thank you so much for the lovely review, Julie! We appreciate the 10 stars!

Oceniono na 5 z 5

Love love love this new diamond art form!

Love love love this new art form!! And VizuArts is my superhero!!! I love working with my hands and this is such a beautiful and wonderful way to decompress and recreate precious memories in such a stunning and eye catching way!! Thank you soooo much!!! 10 stars from me, Dina W.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

11 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

You're very much welcome, Dina! Happy to hear you're loving your diamond painting kit!

Oceniono na 1 z 5

Thanks for reaching out ..

Thanks for reaching out ... but I have not received my product yet ... when I do I’ll come back to leave a review

Thanks
Cindy

11 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Hi Cindy, sorry to hear your order hasn't arrived yet. But we'd be more than happy to check. Please email us your concern along with your order number and we'll check it out ASAP.

Oceniono na 5 z 5

Love It

Love It, I’m really addicted to this new hobby

10 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Happy to hear you're loving your diamond painting kit, Quindora!

Oceniono na 5 z 5

I really enjoy this new hobby

I really enjoy this new hobby. I do wish the package of drills number could correspond to the number or letter on the canvas. I don’t like having to keep looking at the key.

10 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Thank you for the 5 stars, Valerie!

Oceniono na 5 z 5

A great experience.

Although shipping was delayed, that was mostly due to COVID. In all reality, once it did arrive, it was perfect! There was one or two minor issues that the VisuArts team were eager to fix. With great customer service, as well as the quality of the product, I have no doubt that I will buy another product from them. The actual project lasted about two and a half days, with a total work time of like 16 hours for one of the smaller sizes. It was quite relaxing however, as I didn’t feel too rushed to complete it before the glue lost its stick. I did also reuse the plastic covering where I could to store it overnight.

8 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Thank you very much for the detailed feedback, Sarai! Can't wait to ship your next order!

Oceniono na 4 z 5

Happy Wife, Happy Family!!!

My wife has thoroughly enjoyed her VizuArts products! She is currently 2/3 of her way with her second project, Sun and Moon Tree. She completed the Blue-Eyed Tiger and it looks Fabulous on our living room wall. She is sure to order another diamond painting when she is finished with the Tree. She's a Very Happy Customer!!!

8 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Glad to hear your wife's loving the kits, Jim! As the saying goes, happy wife, happy life!

Oceniono na 5 z 5

Good time pass,minde stress…

Good time pass,minde stress free,everybody like 👍 in my house holds

5 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Happy to hear that your family is enjoying the diamond painting kit, Bhasker! Thank you very much!

Oceniono na 5 z 5

I love diamond art

I love diamond art! I have ordered all my kits from Vizu Arts and they are excellent! This is a quality product with everything included and easy-to-follow symbols. I have never been shorted drills and all packages are clearly marked. Service is quick and follow-up fantastic! Highly recommend!

3 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

We appreciate the thoughtful review, Suzan! Seeing customers happy always warms our hearts!

Oceniono na 5 z 5

I do enjoy working on the diamond…

I do enjoy working on the diamond paintings

3 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Glad to hear you're enjoying your diamond painting kit, Angela! Let us know if there's anything we can do to improve your VIzuArts experience!

Oceniono na 5 z 5

Wonderful pastime.

I just finished my first painting. It was lots of fun and looks great. My wife loves it and I ordered one for her

3 lutego 2021
Opinia niezależna
Logo VizuArts

Odpowiedź od VizuArts

Thank you so much for the feedback, William!

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