VizuArts 

They sent me a frame missing parts. Website lists 30 day money back guarantee. I asked for the missing parts or a refund. I was told they are kicking it up the latter twice both times after a week delay. They are clearly not honoring their refund policy and their "24/7" customer service consistently takes a week or longer to respond to emails.

I am really enjoying the diamond art. It is rather addicting and really relaxing. My only complaint is that the shipping speed was to slow. But once it arrived I was very pleased.

I ordered and it has taken 2 months and still haven’t got my order yet

Sorry, once again I can not give a proper review as I have not received the flower art piece as yet. Mail coming to us is dead slow at the moment. Give it another few weeks and try again.

So far, so good. Haven't had as much time to diamond paint as I like lately, but product arrived quickly and in good shape. Love the pic and symbols are easy to read. No problems so far. Quality is good. I'm very happy with my purchase. Will purchase from this company again in the future.

On my 6th design. Love it , better then puzzles. Thank you so much for this new Art Designs.

I am on my third painting and loving it. Although I did order a frame and it did not match up good on the corners. Did the best I could to make it work and still wasn't happy. Will probably not order another one. Also the last project I got has a lot of shortage on diamonds. When I get down to the finish I will let you know what I all need to finish the project and hope there will be no charge to me. Otherwise I love what I'm doing. Judy

I did not have enough diamonds to complete my project, several requests for replacement drills have resulted in nothing from company. I finally gave up on them and found another store to buy what I needed. not happy to have to spend more money to complete project. your canvases are higher priced than most, I expected better.

J'adore cette activité que j'ai découverte il y a quelques mois. Depuis je suis accro et dès que j'ai terminé un tableau j'en commence un autre :-)

I have now completed 6 paintings since Christmas! Very enjoyable hobby that keeps me occupied from worrying about being in quarantine. I order a new one when I’m about halfway through the one I’m working on, so I don’t have to wait for the delivery and get withdrawal symptoms!!!
I also like the regular discounts that are emailed to me, and I have referred several friends to Vizuarts for the quality of product and service.
Will there be any new pictures added in the near future?

The Shells and Starfish were a gift to my sister, she’s loving it and relaxing while doing it, so it’s a win win . As soon as she’s done I’ll send a pic in of it, she won’t let me see it until she’s done. But she’s enjoying the experience of diamond art and the picture fits her decor in her bedroom so she’ll have it on a wall when it’s done. Loving it !!

I love the paintings I received. They were well packaged, had plenty of dots and the canvases were well designed and easy to read. It was a joy to do them and they turned out beautiful. I will definitely be buying more.

I ordered a diamond painting for my daughter for Christmas. They shipped the wrong one. When I emailed they were prompt in their reply stating they would send a postage paid envelope back so I could return the incorrect order and would immediately ship the correct one. I waited and waited. Then I was told it was already shipped so I waited some more. I asked for the tracking number and they gave me a fake one. I have asked for a refund and haven’t gotten a response back. It is now the middle of March and I’m still dealing with this. I would NOT order from this company again.

Seit Dezember 2020 warte ich auf meine Lieferung welche schon bezahlt ist! Unglaublich! Werde nie wieder was bei so unfähigen Leuten bestellen!
Trotz Beschwerde kommt nix an, man wir jedesmal vertröstet das mein Bild unterwegs sei.
Looosers!

I got this as a valentines day gift for my significant other and they have been so in love with it. It makes me so happy to see how much they enjoy it and I love to watch how satisfying it is. Sometimes they let me stick down a satisfying piece and it is so fun and beautiful. Hours of fun, we can't wait to hang it up.

I am very please with vizuarts. When I had an issue with one shipment they responded quickly and shipped me another. Also I did a custom picture and it was awesome. I will order another custom picture from them. The only downsize is the shipping time on custom orders. I wish it was less than a month from ordering to receiving.

I have received several and the numbering and other signs are so blurred on the pad it is very difficult to make them out. I have ordered from several companies and they have all been much clearer.

Passing a lot of Pandemic time with this new trend of art. I find it to soothe me down into a zone when I need it.

I wasn't sure whether I would like doing this but found that once I got started I couldn't stop. It's relaxing. I have been enjoying it so much that I purchased my next one and also got two others for gifts.
It would be helpful to include some basic instructions. I watched a video to learn about using the wax. Also, only to lift the cellophane off the area you are currently working on.

The company doesn't explain that there are some pictures with square diamonds and some with circle diamonds. The squares are impossible to do and not fun at all to stressful BUT the worse is there return policy Vizu Arts is very uncooperative and extremely hard to actually see a refund...When I requested one they told me to give the product as a gift I could not believe this terrible company RUN for this project