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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I spent $300 on my order. One dress I never received. Two did not look anything like the picture and the sweater dress looked like a funny knock off of the advertised picture. SCAM. Never shop her... Zobacz więcej

Oceniono na 1 z 5

DO NOT BUY FROM THEM! I ordered an ivory dress with bronze embroidery, stunning in the pictures. It arrived totally different, with dull awful beige coloured flat print instead of shiny bronze embr... Zobacz więcej

Oceniono na 1 z 5

Terrible management of both their online store and deliveries. I ordered two items last Saturday and had to email and chase multiple times to receive tracking details! The tracking details don’t work... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Day light robbery NEVER buy from them. Bought 4 dresses, the material is so cheap and flimsy I’m sure it’s flammable. The refund process is so long. Product shipped from china but the return addr... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą damską

Informacje przekazane przez różne źródła zewnętrzne

Founded in the upcoming Northern Quarter district in Manchester, Vivichi is bringing minimalist class back to the world. A lifestyle brand created from the ground up for both men and women leaving no page unturned when it comes to quality, price and cu...


Dane kontaktowe

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

65 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

FRAUD COMPANY

I am beyond disgusted at this company and honestly wish I had read the reviews! I came across them on Instagram and purchased some dresses and Jewellery totalling £116! Weeks have gone by with no order delivered, contacted them twice only to be fobbed off with false promises of making the shipping a priority IF the items are in stock! What??? Why take peoples money if you don’t have products in stock!? I eventually requested to cancel and it has been over 7 days with no sight of a refund! I will be contacting my local bank and flagging this as a fraudulent company! DO NOT BUY FROM HERE!

10 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Don’t be fooled

Don’t be fooled
The quality is rubbish nothing like what you see on their website or social media. Extremely disappointing which is why I needed to share this review so no one else falls into this trap!!

31 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible Delivery Time

I ordered my dress March 9th, and they finally decided to look at my order 9 days after i placed it. I’ve waited 20 days and my dress is nowhere close to being delivered to me. Disappointing.

29 marca 2025
Opinia niezależna
Oceniono na 1 z 5

The worst company ever

The worst company ever. The material is so cheap. Good luck trying to get a refund. They have been trying to scam me and refusing to refund me my money.
Stay away and never order from them.

19 marca 2025
Opinia niezależna
Oceniono na 1 z 5

I wish I could give you zero star

I wish I could give you zero star. I ordered kaftan and abaya. They changed me 150$ and I just received my parcel. The cloth material is so so cheap. Doesn’t even match a bit what they showed in their videos on instagram. Please don’t fool people for money and let me know how can I get my money back. Very shameful

11 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Don’t buy from them!!!

Don’t buy from them!!!! I bought dress for almost 100$ and the material is too cheap… it’s like u buying from shein it’s too ugly

2 lutego 2025
Opinia niezależna
Logo Vivichi

Odpowiedź od Vivichi

Hello,
We are unable to identify your order name, please could you provide additional information and we will look into your issue.
Thanks

Oceniono na 1 z 5

Scam! Do not order here.

Please please please do not order here!! The orders that came are of poor quality!! The quality of chinese markets that are around $10 less. Bazaar styles. The photos that they use are thick and excellent quality (it’s a lie!) the markup is so crazy. This is a scam. I wished I read the reviews!

12 września 2024
Opinia niezależna
Logo Vivichi

Odpowiedź od Vivichi

Hello Pam Co, as we are not able to identify your name on our website, please could you provide additional information such as order number and the item ordered so we can resolve this issue for you.

Thanks

Oceniono na 5 z 5

Great customer service and unique styles

Found this company online when searching for a lounge suit i had seen someone wearing but could not find anywhere. Delivery was within days really quick. Order arrived and I loved the lounge suit, fit perfect. Usually i find suits bigger on bottom or smaller but this was perfect true to size so ordered more styles. Slight issue with second order, arrived again within days but only 2 items received instead of 3. Couple of emails and issue resolved within the hour. Have not taken off any stars for this issue as honestly they deserve the full marks for fast delivery and response to my emails and resolving my query within the hour..from experience other larger companies would take day or two possibly longer to resolve... I will definitely order from vivichi again and highly recommend if you want boutique styles that aren’t all over the high street but are fashionable and unique.

9 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

!!!!

Really poor customer service, I bought a jacket that still hasn’t turned up from 3 months ago I’ve asked for a refund and no reply! Do not buy from here

7 lutego 2022
Opinia niezależna
Logo Vivichi

Odpowiedź od Vivichi

Hello,
So sorry to hear that you haven't received your item! Please can you drop us an email at help@vivichi.co.uk and we will sort this out for you asap.

Thanks,
Vivichi Team

Oceniono na 5 z 5

Pink long gilet

Super fast delivery and clothing is great quality very happy with purchase 😍

9 kwietnia 2021
Opinia niezależna
Logo Vivichi

Odpowiedź od Vivichi

Thank you very much for the feedback! Hope to see you again shortly xx

The Vivichi Team

Oceniono na 5 z 5

Quick delivery....amazing quality of…

Quick delivery....amazing quality of clothes..purchased long gilet and very pleased with quality and style thanks guys

1 kwietnia 2021
Opinia niezależna
Logo Vivichi

Odpowiedź od Vivichi

Thank you very much for the feedback! Hope to see you again shortly xx

The Vivichi Team

Oceniono na 5 z 5

I have used this retailer a few times…

I have used this retailer a few times recently, the first time the jacket began to fault and they very quickly replaced the jacket and the replacement was fault free.
I then placed a second order with three items and accidently sent them through as three separate payments with three delivery charges i quickly contacted the retailer and they sent them through as one and refunded the extra delivery charge.

21 grudnia 2020
Opinia niezależna
Logo Vivichi

Odpowiedź od Vivichi

Thank you very much for the feedback! Hope to see you again shortly xx

The Vivichi Team

Oceniono na 1 z 5

Dont buy !!!!

Dont buy !!!!!
Awful, cheap material and prices are huuuge! £100, on sale £49 a teddy overshirt ?? It should be wool with cashmere for this price instead a very cheap material
I didnt realize I need to pay for returns also, such a mistake to buy from this weirdo sites. Ill never do that again.

21 grudnia 2020
Opinia niezależna
Logo Vivichi

Odpowiedź od Vivichi

Hi,

I'm sorry you feel this way regarding the item. We are always happy to offer a refund if the product is not right for you. Unfortunately, we are not large enough to be able to absorb costs and offer free returns like some major retailers, but hopefully this will happen when we reach a certain scale.

Again I do apologise. Please feel free to return it back to us

Sincerest regards

Vivichi Team

Oceniono na 1 z 5

I bought the Borg long jacket in grey…

I bought the Borg long jacket in grey and the material is awful looks so cheap not even worth £1. Going to return the item.

11 grudnia 2020
Opinia niezależna
Logo Vivichi

Odpowiedź od Vivichi

Hi Joanne,

I'm sorry to hear that your order wasn't right for you.

Please could you make your parcel FAO:

Vivichi
Unit 1A, 21-23 Broughton Street
Cheetham Hill
Manchester
M88LZ

Please note the reason for return on your invoice. We recommend sending your parcel second class tracked via Royal Mail*.

(*Please note: We cannot be held liable if an item is sent untracked to us and goes missing in transit)
As soon as we receive your return, we will happily issue a refund for you within 10 working days! Please note, our returns period is currently extended to 28 days too.

I sincerely hope that you come back to us one day again.

Kindest regards,
Sophie

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