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Viva Expeditions Recenzje 

517
Wynik TrustScore: 5 na 5

4,8

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Oceniono na 5 z 5

Thanks Viva Expeditions for a wonderful Brazil adventure. Five days aboard the Toucana on the Rio Negro in the Amazon was sensational. Time in the Pantanel with its abundant bird and wildlife was very... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is the 2nd trip I've taken with Viva Expeditions. The first trip I did was exceptional, as was this trip to Quito and The Galapagos Islands. It's such a relief to know that your vacation (save th... Zobacz więcej

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Oceniono na 5 z 5

Everything is organised for you. English speaking guides and luxury transport which is ready and waiting to whisk you to the next activity or sight. Great way to maximise your tour without waiting in... Zobacz więcej

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Oceniono na 5 z 5

We had the most amazing holiday and all arrangements were perfect. All transfers were on time, all accommodation just what we were looking for and every single guide was outstanding. Couldn't fault an... Zobacz więcej

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Informacje dotyczące firmy

  1. Biuro podróży

Napisane przez firmę

A passionate team of travel specialists, sending clients on amazing adventures to Latin America, Africa, Antarctica and New Zealand. Offering independent itineraries as well as small group tours, every journey is inspired by a passion for fun, adventure and authentic connection. With extensive first-hand destination knowledge and years of experience, Viva's friendly travel experts make planning your perfect adventure easy. Founded in 2008. Opening Hours: 8:30am - 5pm NZT Monday to Friday.

Why Viva?

Napisane przez firmę

We believe that true inspiration and growth comes from real experiences and immersion in the world around us. When you travel with Viva, we take you beyond the sights in the guidebooks, for an authentic connection to the places you visit.

Travel with confidence!

Knowing everything is taken care of and your arrangements are guaranteed.

Knowing everything is taken care of and your arrangements are guaranteed.
* We have our own local operations at key locations * We are with you 24 hours a day, and our team are just a phone call or whatsapp message away at any time. * We are adventure travel specialists, we have been there, we have lived and breathed Latin America, Africa, NZ and the polar regions and we LOVE THEM! And above all we want you to love these places as much as we do!

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

517 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(517)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 90

Napisz recenzję
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Oceniono na 4 z 5

Great trip

Great trip. All guides were knowledgeable and friendly. The touring in the Atacama desert was supposed to be with a group but it wasn’t - the one on one with a guide for multiple days was very intense!

11 maja 2025
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Odpowiedź od Viva Expeditions

Hi, thanks for your feedback. Yes, you were booked on shared day tours in Atacama, however we unfortunately we had some cancellations, so you ended up being the only 2 on the tour. Many thanks

Oceniono na 5 z 5

Hats off VIVA !!

Pick up’s on time. Our names displayed on arrivals except once in Peru where the guide did not hold our name and my wife spotted him while walking past. Hotels in prime locations and perfect. All the flights booked perfectly. Seriously I loved how Viva organised this trip for us.

19 maja 2025
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Odpowiedź od Viva Expeditions

Thanks for travelling on our South America Circle with an Amazon and Lake Titicaca extension - glad to hear you feedback. All the best,

Oceniono na 5 z 5

Viva Expeditions 110%

Viva Expeditions were a dream to deal with. Any concerns were dealt with quickly. Their experiences were sheared and they produced our adventure that was truly amazing. As one of our much traveled partners said, "the best holiday ever"

3 maja 2025
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Odpowiedź od Viva Expeditions

Wow! Lovely to hear this was the best holiday ever! Glad to hear you enjoyed South Africa, Botswana and Vic Falls. Thanks so much...we hope we can be of assistance with another amazing holiday in the future.

Oceniono na 5 z 5

Viva expeditions provided a unique…

Viva expeditions provided a unique experience through maintaining a high standard throughout the entire trip, in all facets of the offering. Arrangements were clear and easy to follow, the entire trip was very professional.

18 kwietnia 2025
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Odpowiedź od Viva Expeditions

Great to hear, and wonderful to hear you found the Galapagos cruise and other arrangements in South America to be a unique experience. We hope we can be of assistance in the future.

Oceniono na 5 z 5

Mexico

The local guides we had in Mexico were friendly, knowledgeable and passionate about their area. They were prompt at picking us up each morning and helped us with check in at the next hotel or airport.
We saw and did a wide range of activities. If there was anything we didn’t want to do then we weren’t pressured into doing it. All the guides had good English.

1 kwietnia 2025
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Odpowiedź od Viva Expeditions

Thanks for you lovely feedback, great to hear you enjoyed our Signature Mexico in Depth itinerary.

Oceniono na 5 z 5

xct local guides at each…Argentina, Brazil trip March- April 2025

Of course the stunning locations Buenos Aires, Iguazu, Rio de Janeiro.

Excellent local guides at each destination;informative, patient, good personality.

And well done Viva agent Beke Grossman at Albany NZ

14 kwietnia 2025
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Odpowiedź od Viva Expeditions

Thanks for your lovely feedback, we will share with Beke and the team. Hope we can be of assistance with future travel adventures. All the best,

Oceniono na 5 z 5

Thanks For Keeping Me In Mind...

I booked a 19-day cruise on board the Ocean Victory to Antarctica, South Georgia, and The Falklands through Viva Expeditions. I greatly appreciated Viva Expeditions for: (a) keeping me mind, based on an enquiry made a couple of years ago, when an attractive discount became available on this cruise, as I could not afford the regular pricing; and (b) for expediting the whole booking and ticketing process, including Q&A. Thanks!

31 marca 2025
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Odpowiedź od Viva Expeditions

Wonderful to hear Victor - we love this itinerary and the Ocean Victory too! So glad we were able to help you through all stages of your trip planning and booking. I hope we can be of assistance again for your next trip.

Oceniono na 5 z 5

Fabulous and well organised tour of…

Fabulous and well organised tour of Ecuador, Colombia and Central America. Our 2 month trip ran very smoothly. Great communication throughout the planning process and the trip itself.

5 kwietnia 2025
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Odpowiedź od Viva Expeditions

Welcome back after your 2 month adventure - so wonderful that you could travel for a good length of time and cover so many interesting countries. It was a pleasure to plan and execute! Thank you

Oceniono na 5 z 5

Antarctica expedition

Viva helped us book our Antarctic cruise and were responsive to any queries we had.
Pia took over our booking seamlessly when our initial agent moved on.
Everything went smoothly during our expedition so we are delighted with the experience. Thanks.

6 marca 2025
Opinia niezależna
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Odpowiedź od Viva Expeditions

Thanks for your feedback about our service, and we're so pleased that you had a fantastic expedition to Antarctica. Where's next? Polar bears in Svalbard? Thanks for booking with Viva Expeditions.

Oceniono na 5 z 5

Viva really delivered!

Viva really delivered!
From the first conversation about our trip, they truly got us and tailored the places, Chile / Argentina hotels, dinners tours and the Australis Cruise to build a truly memorable experience. They and their in-country people were very responsive, and nothing was too much trouble. Would highly recommend them for their knowledge of the locations, attention to detail, and in-country connections.

28 marca 2025
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Odpowiedź od Viva Expeditions

Thanks very much - glad to hear you had a fantastic time in South America. We look forward to being of assistance with your future adventures!

Oceniono na 5 z 5

An Unforgettable Journey – Viva Expeditions Signature Rio to Buenos Aires Tour (in Reverse)

We recently returned from Viva Expeditions' Signature Rio to Buenos Aires Tour, which we experienced in reverse—starting in Buenos Aires, continuing through Iguazu Falls, and finishing in Rio de Janeiro. While I was initially apprehensive about the trip due to unfamiliarity with the region, concerns about language barriers (I speak neither Spanish nor Portuguese), and questions around safety, I’m thrilled to say those worries quickly melted away.

Each destination exceeded expectations. Buenos Aires was vibrant and elegant, Iguazu Falls absolutely breathtaking, and Rio de Janeiro both energetic and stunningly scenic. At no point did we feel unsafe—on the contrary, the locals were warm and welcoming, and the cities felt as safe as any major international hub.

The organisation of the tour was seamless from beginning to end. Each transfer, guide, and tour component was executed with precision. Guides and drivers were consistently early, fluent in English, and exceptionally friendly and knowledgeable. The "hand-offs" between different parts of the journey were smooth and gave us complete peace of mind throughout.

The hotels chosen by Viva were a perfect mix of comfort, location, and style:

Loi Suites Recoleta in Buenos Aires was charming and well-located in a lovely neighborhood.

Mercure Iguazu Hotel Iru offered a serene jungle setting with modern comforts.

PortoBay Rio Internacional in Rio provided unbeatable views of Copacabana Beach and great access to local sights.

We were fortunate to have excellent weather throughout the trip, which only enhanced the experience.

Some standout highlights included:

The Buenos Aires Highlights tour and the unforgettable Fogón Asado dinner experience – a true culinary delight.

The Parque das Aves bird sanctuary in Iguazu – a peaceful and engaging visit.

The full-day Corcovado & Sugarloaf tour in Rio – breathtaking views and unforgettable photo ops.

All in all, this tour delivered in every way. It was a well-curated, culturally rich, and perfectly-paced introduction to South America. We returned home with wonderful memories, a new appreciation for the region, and gratitude for Viva Expeditions’ attention to detail.

Highly recommended!

15 marca 2025
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Odpowiedź od Viva Expeditions

Thanks for your detailed feedback - its great to hear you enjoyed everything and felt very safe!

Oceniono na 4 z 5

Patagonia and Antarctica 2025

Viva Expeditions organised my trip from start to end including flights, hotels, local transport to and from accommodation. The trip was well planned. Enjoyed the whole experience and made new friends.

1 marca 2025
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Odpowiedź od Viva Expeditions

Wonderful to hear that you enjoyed your Patagonia & Best of Antarctica trip, and made friends along the way. Thanks for booking with Viva!

Oceniono na 5 z 5

Well Organised and Great Quality Adventure

My expedition to Antarctica and beyond was well organised by Viva Expeditions. The whole journey went to plan, and I enjoyed everything. Pia did an excellent job organising the expedition and kept me well informed on everything.

16 lutego 2025
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Odpowiedź od Viva Expeditions

Thanks so much John, glad you had a great trip to South America and Antarctica onboard the Ocean Albatros! We hope to see you on another Viva adventure one day.

Oceniono na 5 z 5

Above and Beyond

The tours, guides and experiences that Viva arranged for us in South America all exceeded our expectations. We had a great time and saw and experienced some amazing things in South America. When we went to leave and one of our party had their passport stolen at Santiago airport, Viva and You Travel Bethlehem (our NZ Travel Agent) went above and beyond in their support of our party. Viva had no hesitation in providing a car with driver who could interpret English/Spanish for us in dealing with the necessary people in order to resolve our situation. Way to go Viva! Even the NZ Embassy were impressed with the level of support that you gave us. Thank you.

17 marca 2025
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Odpowiedź od Viva Expeditions

Glad we were able to help you when you needed it! Thats what we are here for!
We hope you will join another Viva trip one day, all the best,

Oceniono na 5 z 5

Absolutely the best experience of our…

Absolutely the best experience of our lives. The great, professional, and kind staff made it even better.

9 marca 2025
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Odpowiedź od Viva Expeditions

Wonderful, glad you had the best time on your Antarctica's Ross Sea voyage onboard Le Soleal. Thanks for your feedback!

Oceniono na 4 z 5

Costa Rica - magical destination

We loved all the walking tours chosen for us in Costa Rica by Viva. Some accommodation was amazing and some not so great. Transfers between towns was not always reliable. We were told to be contactable by WhatsApp but no-one ever contacted us and when we tried to make contact most were not contactable via WhatsApp so we felt a bit out on a limb by ourselves. However most were issues we resolved and it didn’t take away from what was a fabulous trip in Costa Rica. We believe Viva should market this destination far more than they currently do.

6 marca 2025
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Odpowiedź od Viva Expeditions

Thanks very much for your feedback, we will be in touch with your agent for more details so we can look into this for you. Glad that you enjoyed Costa Rica

Oceniono na 5 z 5

We had such incredible guides in each…

We had such incredible guides in each country; Bryan in Santiago, Alexandra in Uruguay, Gabriella in Buenos Aires, Emmanuel in Iguazu, Mariana and Wilcelia in Rio.
Every experience was unique and each guide was just so passionate about their own city. Each guide also arrived at least 15 minutes sooner than the advised meeting time. Magic days were spent with these people.

5 marca 2025
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Odpowiedź od Viva Expeditions

Thanks for your lovely feedback, I will share this with the guides and they always like to hear too! We hope you can explore more of beautiful South America with us again one day!

Oceniono na 5 z 5

This was for a booking on behalf of my…

This was for a booking on behalf of my clients :-)
I love working with Viva Expeditions as they make the whole process seamless.

This was the feedback e-mail from my clients 😊

"Omg. It was the best. Fab company that met us and gave us tours. Hotels were amazing. Loved the whole thing. Would highly recommend."

4 grudnia 2024
Opinia niezależna
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Odpowiedź od Viva Expeditions

Thanks so much - glad we were able to make your job easy, and your clients are happy!

Oceniono na 3 z 5

Unclear itinerary with a few mistakes

There were some uncertainties when I left NZ regarding a booked excursion. This was unclear also as if included or not. The itinerary came in 3 different documents and was not correct a couple of times on what was included and what was not. I made the original booking 1year ahead of time and my original travel adviser left the company before the final itinerary was put in place which may have caused some issues. Otherwise I enjoyed my holiday, saw the northern lights and found a new appreciation for snow filled cold destinations. Claudia

25 lutego 2025
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Odpowiedź od Viva Expeditions

Hi Claudia, thanks very much for your feedback. I had a look at this file and can see we did send you a couple of final itineraries, the first one was a summary version, while we were waiting on the final documents from the tour operator themselves. When these came through they are also in 2 seperate documents, which is how they like to do it, but we do agree some guests prefer for it to be combined into one, so we have passed this feedback on. When your original consultant left, your file was passed on to another polar specialist, so that we always have one person responsible for each booking, it makes it more streamlined this way. I am sorry that you had a change of consultants.
Glad to hear you got to see the Northern Lights and enjoyed the winter landscapes!
Many thanks,

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