FRAUDS. I have never heard of this company but for some reason I have been paying them $29 every month for the past 5 months. No phone number or contact method to be found. Had to reverse the char... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have used Visme for a couple of years now, and it has become one of my go-to tools for creating content. I’ve used it for a wide range of projects, from digital materials to printed designs, and it... Zobacz więcej
Reakcja na opinię
I love this software design tool to create automated, formal videos, presentations, forms, Ads, flyers, brochures, playbooks, etc. I promoted Visme to three clients, and they purchased Visme professio... Zobacz więcej
Reakcja na opinię
Nice idea, horrible programming. We've been using Visme for a business for several years. It's good in video integration and web-based presentations - IF (and this is the MASSIVE IF...) it work... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Visme is the operating system for business content. Teams use Visme to create, manage, and scale everything their business communicates with, from presentations and reports to infographics and documents, all held to one brand standard. Instead of juggling scattered tools and disconnected files, teams get a single place to produce and maintain everything customer-facing. What makes Visme different is that it works from what your business already knows rather than starting from a blank page or prompt. It's not just another design tool asking you to start from zero every time. Connect your Drive and your existing decks, and Visme reads them and learns your brand, voice, and key facts. Its AI grounds every draft in that, so what's created sounds like your company, not generic, off-the-shelf copy that could belong to anyone. Pull live numbers from Salesforce, Sheets, and Excel, and update a fact once to have it carry across everything built from it, so figures never go stale across decks, reports, and documents. Visme is built for sales, customer success, marketing, and revenue teams that produce a steady stream of customer-facing content and need it to stay consistent, current, and on brand without anyone policing every asset by hand. We build Visme in close partnership with our customers, and the feedback shared here directly shapes where the platform goes next.
Why teams choose Visme
Napisane przez firmę
- We're committed to keeping your content secure, on-brand, and professional.
- Visme is trusted by 35+million users and Fortune 500 companies to offer an all-in-one visual communication platform that accelerates content creation, simplifies data integration, and streamlines team collaboration.
Dane kontaktowe
Calhoun Place 7361, 20855, Rockville, Stany Zjednoczone
- visme.co
Create on-brand business content, faster
3,1
Średnia
255 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 78% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Scammer
Scammer. Said free template, but when we're to download the project, they ask us to pay. If so, why say "free"? If we want to edit online and share online, why go find free stuffs?
Scammer, what a waste of time to use this thing.
19 maja 2024
Opinia niezależna
Odpowiedź od Visme
Thank you for your review and feedback, Gene. We appreciate knowing your experience with Visme. Every Visme workspace begins as free, allowing anyone to begin their creative journey. We review what each workspace would include, from our free accounts to enterprise subscribers, on our pricing page, https://www.visme.co/pricing/. Our team does our best to ensure you know what each workspace type includes. Thank you for your feedback. We invite you to create with Visme again in the future!
I need to find a Canva alternative that
I need to find a Canva alternative that could help me level up my content more. Each time I spend a little more time I find new features and improvements. The new 3D characters are amazing; drag and drop with complete poses are a great touch.
15 maja 2024
Opinia niezależna
I wish I could give less than 1
I wish I could give less than 1. I tried the trial version, and it seemed okay, but it won't let me download the PDF during the free session. So I paid over $50 for a month's use. Then I created several pages of the document and tried to download it, but it kept failing after several tries I gave up and requested for a refund as it was not working. The refund was refused, and kept telling me it was in the terms and conditions. I understand the TnC but with faulty product wasting peoples time... this is really scam
8 maja 2024
Opinia niezależna
Odpowiedź od Visme
Thank you for taking the time to review Visme, Sam! Upon receiving your review, our team attempted to investigate your correspondence with our support team. However, you did not provide TrustPilot with your contact information, so we are unable to locate your correspondence with our team. We take feedback like yours very seriously and encourage you to reach out to our support team referencing this review for further assistance. Please don't hesitate to contact our support team at support@visme.co.
Terrible customer support and program…
Terrible customer support and program in general. Lots of finicky tricky stuff that you need customer support to fix- which they never do.
8 maja 2024
Opinia niezależna
Odpowiedź od Visme
Thank you for taking the time to review Visme, Bobert! Upon reading your review, our team investigated your correspondence with our team. We have replied to your emails as we received them. Our support manager has also reached out to you via email to offer further assistance. We are happy to address and assist you with anything you may need help with inside of our platform. We welcome you to correspond with us via chat, email from our support team, or email sent by the Visme support manager. Thank you for creating with Visme. We hope we can assist you soon!
Amazing platform that keeps getting…
Amazing platform that keeps getting better all the time. I'm creating materials for my clients that are incredibly professional, the tool range is impressive and it's simple and quick to navigate around.
1 maja 2024
Opinia niezależna
Odpowiedź od Visme
Thank you for taking the time to review Visme! We appreciate your feedback about our software and the range of creative goals you can achieve. Our team will continue to make improvements, keeping your creative goals and needs in mind. Happy Vismeing!
Ingannevole: usi tutto e poi, sei vuoi fare il download, devi pagare
Nessun problema se lo si sa da subito. E' chiaro che, per usare certi strumenti, può capitare che ci sia richiesto di pagare. Tuttavia, si vorrebbe saperlo al principio. E' onesto far sapere all'utente, al principio della sua esperienza, che cosa dovrà pagare e che cosa sarà gratis. Poniamo, infatti, che si voglia fare una prova: si comincia a lavorare, si scrive, si uploada, si copia e si incolla, ci si investe una buona ora e poi... quando si tratta di scaricare (dowload) ciò che si è fatto, si scopre che si DEVE sottoscrivere un abbonamento. Altrimenti niente. Lavoro e tempo persi!
24 kwietnia 2024
Opinia niezależna
Odpowiedź od Visme
Ciao, grazie per aver dedicato del tempo per recensire Visme e fornire il tuo feedback.
Siamo spiacenti di apprendere che hai avuto problemi con ciò che è incluso nei nostri account gratuiti rispetto ai nostri abbonamenti a pagamento. Per consentirti di testare gli strumenti che abbiamo tenendo a mente i tuoi obiettivi creativi, ogni account inizia gratuitamente. Se sono necessari più strumenti o opzioni di download, ti chiederemo di iscriverti. Ancora una volta, grazie per il tuo feedback su questo processo e sulla tua esperienza. Ci auguriamo che tu possa divertirti con Visme in futuro e condividere più feedback con il nostro team!
Se hai ulteriori domande, contatta il nostro team di supporto all'indirizzo support@visme.co.
Deceptive and tricky platform.
Deceptive and tricky platform that leaves you use and entire service without mentioning you won't be able to access what you're doing without paying.
18 kwietnia 2024
Opinia niezależna
Odpowiedź od Visme
Hello, Pierre; thank you for taking the time to review Visme and provide your feedback.
We are sorry to hear that you had trouble with what is included in our free accounts vs our paid subscriptions. To allow you to test the tools we have with your creative goals in mind, every account starts free. If more tools or download options are needed, then we would prompt you to subscribe. Again, thank you for your feedback about this process and your experience. We do hope you can enjoy Visme in the future & share more feedback with our team!
If you have any further questions, please contact our support team at support@visme.co.
Quick and efficient assistance.
10 kwietnia 2024
Opinia niezależna
Odpowiedź od Visme
Thank you for taking the time to review Visme, Amber! Our team is always striving to provide quick & efficient assistance; thank you for this shout-out about that. Happy Vismeing!
I had the EXACT same experience as SBB.
I had the EXACT same experience as SBB.
I was being billed by Visme even after I cancelled the subscription. The system didn't register my cancellation (even though I followed the steps outlined). So I assumed I'd stop being billed for the subscription. However, several months later I noticed I was still being charged. When I raised this with their customer service (which is nearly impossible to get hold of) they just tried to ignore it. When clearly the usage on the account would show I had thought it was cancelled as I hadn't used the product at all since I cancelled it. They're not responding to further emails and it's impossible to get hold of anyone to get this resolved. So all I'm left to do is warn others so they don't have the same terrible experience!!!
Go with Canva. They're reputable and their customer service is good AND they have the same tools!
Amendment: The customer service team did reach out to me post this review and did what was outlined in their response. So I was appreciative to at least get a few months refunded. I was still left with the bill for 4 months. But I appreciated the gesture.
25 marca 2024
Opinia niezależna
Odpowiedź od Visme
Thank you for taking the time to review Visme, Kirsten! Upon reading your review, our team investigated your correspondence with our team. Reviewing your correspondence with our support team, we can see that you corresponded via email with our support team, but we did not receive any further reply. Our team issued you a refund equal to two months of your subscription, and our support manager also contacted you via his own email to ensure you received the correspondence. We hope this correspondence, refund, and review improves your overall review of Visme and your experience creating with us. We do hope you can enjoy Visme in the future & share more feedback with our team!
If you have any further questions, don't hesitate to get in touch with our support team at support@visme.co.
Ray and Lincoln were both incredibly…
Ray and Lincoln were both incredibly helpful after a brief scare thanks to a Google sign-in snafu. The trouble shooting was top notch. I love the software and am really greatful for the effort put in by the team to help me.
1 kwietnia 2024
Opinia niezależna
Absolutely Atrocious!
Absolutely atrocious! I’ve been billed for a subscription that I did not renew so they owe me over £250, which they now appear to be refusing to pay back!
When I tried to use their chat function to talk to someone about it, I said I was having trouble managing my subscription. Their response was that it was great to hear, then they ended the chat TWICE! (I have screenshots of all this).
Their email then spouted a load of rubbish effectively blaming me even though their unsubscribe page LOOKS as if you have unsubscribed, only for it to state in very small letters that you haven't yet.
Absolutely disgraceful customer service and unsubscribe policy. The team over at Visme should be ashamed of themselves.
26 marca 2024
Opinia niezależna
Odpowiedź od Visme
Thank you for taking the time to review Visme, SBB! Upon receiving your review, our team attempted to investigate your correspondence with our support team. However, you did not provide TrustPilot with your contact information, so we are unable to locate your correspondence with our team. We take feedback like yours very seriously and encourage you to reach out to our support team referencing this review for further assistance. Please don't hesitate to contact our support team at support@visme.co.
Scam artists
Scam artists - if you don't realise its auto renew they just keep taking the money and don't refund.
8 marca 2024
Opinia niezależna
Odpowiedź od Visme
Thank you for taking the time to review Visme, Chris! Upon receiving your review, our team investigated your correspondence with our support team. Reviewing this correspondence, our team advised you of our terms of service; however, we also considered your feedback. We issued you a full refund of your renewal and provided you with an update about this. We hope that this full refund, along with correspondence from our team, will improve your overall review and experience with Visme.
We do hope you can enjoy Visme in the future & share more feedback with our team! If you have any further questions, don't hesitate to contact our support team at support@visme.co.
Why won't you tell your users that you…
Why won't you tell your users that you wont be able to use half of the features unless you pay for premium before you let them make an entire presentation. I am sick of this business strategies.
27 lutego 2024
Opinia niezależna
Odpowiedź od Visme
Visme, every account begins for free so that you may explore Visme and the tools we offer. While within this free workspace, you are welcome to begin creating your work and decide if you would like to subscribe to Visme. We offer details about this free workspace and what each level of our subscription provides here https://www.visme.co/pricing/. We also guide you to our premium subscriptions on your dashboard while working on your project and when attempting to access specific features.
We do hope you can enjoy Visme in the future & share more feedback with our team! If you have any further questions, don't hesitate to contact our support team at support@visme.co.
Deceptive practice
There are serious issues with Visme’s subscription process.
I received a notification from Visme on 1/11 that my subscription was renewing. I logged onto Visme on my phone and didn’t see an option to renew. When I Googled this online, the first link that showed up was this link titled “Cancelling Your Premium Subscription.” It explicitly states that if the cancel option is not visible, the subscription is not configured to renew after the end date. I assumed that the subscription would not be renewed.
I was surprised to see that my subscription nevertheless renewed on 1/21. I reached out to customer service immediately, to which I received an email to a separate link about managing subscriptions. There, it says that the subscription cannot be cancelled on a mobile app. Visme has inconsistent information across its platforms and its customers should not be held liable.
Furthermore, there is a newly proposed FTC regulation that updates the 1973 Negative Option Rule. It mandates that businesses make it at least as easy to cancel a subscription as it was to start it. This is clearly not the case with Visme, as you can sign up for a subscription on your mobile and not cancel. There are multiple ongoing investigations regarding this.
In addition, the current system seems designed to make cancellation onerous on the customers. I tried to address the issue with the chat box. When I clicked on the option for either managing subscriptions or help with invoice/billing, the chat automatically shut down. Despite numerous attempts to reach them, I have yet to hear back. I will be filing a FTC report.
23 stycznia 2024
Odpowiedź od Visme
Thank you for taking the time to review Visme, A K! Upon receiving your review, our team attempted to investigate your correspondence with our support team. However, you did not provide TrustPilot with your contact information, so we are unable to locate your correspondence with our team.
We take feedback like yours very seriously and encourage you to reach out to our support team referencing this review for further assistance. Please don't hesitate to contact our support team at support@visme.co.
Most horrible web app I've seen
Most horrible web app I've seen. Couldn't make any graph I actually wanted. Horrible...
20 stycznia 2024
Visme takes advantage of students by…
Visme takes advantage of students by hiding behind malicious terms of use. Do not subscribe to their premium service. I purchase this under the impression that it was required for class, literally the next day, the professor told us we did not need to, so I tried to cancel, and they refused refund for the YEAR service (they did not have a shorter time frame available). I had it for 3 days, did not even offer a prorated refund for the day or two I did have it. Very disgusting behavior from a company that would primary be used by students.
6 grudnia 2023
Odpowiedź od Visme
Hi Stephanie, we appreciate your feedback and thankful for the information you shared with our team. We’ve located your correspondence with our team. While we do understand your perspective when purchasing Visme for a class - we are an outside party from your educational institution. Our team did their due diligence in explaining your subscription along with our policies. We appreciate your feedback about this correspondence.
As we care about the interests of students and education industry experts, we want to offer the best conditions we can, at an annual rate because those are both more lean options options that include different levels of our premium features. We offer these rates to students and educators so that they achieve their creative goals within Visme, keeping their budget in mind in the long run. So Visme makes it possible to buy Student and Educator premium accounts at an exclusive, optimized rate that is not available to other industries or users.
With that said, we are empathetic to student and educator needs, hence the altered pricing options. But Visme does not and can not bear responsibility for the advice provided by any third parties about using our platform, buying our subscription, using our features or templates. We also want to be as transparent as possible so we keep pricing as simple as we can without any additional fees or conditions, but we do advise each person to check what the expected fee will be, the terms of this subscription, Terms of Service, and when they can expect their next renewal. Our website also offers our Terms of Service which outline that we do not provide refunds for premium purchases, and we can only provide assistance within their legal capacity provided by our Terms of Service.
If in the future you would decide to give Visme another try and maybe test our AI features or AI presentation maker, please feel free to reach out to our support team. We will be happy to welcome you on our platform if you change your mind and work with us to reach your creative goals.
Presentation Cannot be Acccessed
After spending days creating a presentation, the website suddenly stopped working. I could not access the presentation and tech support did not provide any solutions. Also, I signed up the premium version so that I could get 24/7 tech support, as was stated as one of the benefits, but all of the employees were offline for the chat function. Save your money and try another site.
1 grudnia 2023
Opinia niezależna
You'll Look Like and Absolute Pro
Visme is an excellent way to create high quality content for my teams. It is user friendly, impressively capable, easily accessible to teams, and the product produced is very professional in appearance and function. I've had questions, and the support team (Britney) was top-notch in helping me build and share some great projects. HIGHLY recommend.
17 listopada 2023
Opinia niezależna
Odpowiedź od Visme
Nikki, we're thrilled to receive your positive review! Hoping to bring value to your teams and make your content shine bright in the future, too. We're also delighted to hear that our support team has met your expectations and has helped you reach your goals :) Your feedback motivates us and reinforces our goal of providing stellar experience and seamless journey for every user. Thank you for taking the time to share your thoughts!
Fantastic platform
Fantastic platform, extremely helpful when needing help putting together a great presentation.
1 listopada 2023
Opinia niezależna
Odpowiedź od Visme
We are absolutely delighted that you've chosen our platform to put together your presentations. Your trust in Visme is really appreciated - we're committed to continuously improving to make your content creation experience even better : ) We look forward to helping you create even more impressive content in the future!
Very good support and high-quality…
Very good support and high-quality service. Thank you for your work!
27 października 2023
Opinia niezależna
Odpowiedź od Visme
Thank you for choosing our platform : ) We're committed to continuously improving Visme and offering you support and service that not only meets but exceeds your expectations. We eagerly anticipate the journey ahead, looking forward to assisting you in achieving your creative goals and fostering a collaborative and innovative environment together. Thank you for being an integral part of our journey!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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