Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Nicht mal ein Stern verdient! Bekam zwei mal die selbe Bestellung obwohl nur einmal bestellt! Und soll beide bezahlen, materiel abolutr Müll!!!! auf meine unzähligen Mails wird nicht reagiert zwecks... Zobacz więcej

Oceniono na 1 z 5

VORSICHT! Nichts bestellen! Meine Bestellung ging 2x raus, habe aber nur eine Bestellbestätigung bekommen. Verkäufer reagiert auf keinerlei Kontaktversuche. Ich vermute hier eine gezielte Betru... Zobacz więcej

Oceniono na 1 z 5

Ohne Begründung kann man seine Bestellung nicht zurück schicken. Leggings fallen viel zu klein aus und sind sowas von durchsichtig. Einfach nur Geld Verschwendung. Bin enttäuscht und werde niemals w... Zobacz więcej

Oceniono na 1 z 5

Shipping is just a joke, seen adverts on snapchat so you presume they're reputable, been 4 week now and still nothing, why would anyone bother when they have to wait this long? Youre just never going... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą damską

Napisane przez firmę

We started VikiBody out of fascination with strong women. They are changing the world by following their hearts and living their ambitions. We understand how major life events force us to be strong and motivate us to never give up. We created VikiBody in the hope to inspire you towards an active and confident lifestyle. Every piece in our collection is a tribute to the inherent strength of every woman. If you are the strongest version of yourself in every facet of your life, you will look as beautiful as you feel.


Dane kontaktowe

2,0

Słaba

Wynik TrustScore: 2 na 5

208 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I ordered a bunch of legging for my…

I ordered a bunch of legging for my daughter and myself way before Christmas. I finally received my package in late January. They sent me 4 pairs of pants, only one of them was what I ordered and they were missing a pair. I asked for a refund and they said they would send me 3 of their best selling pants, no charge. Great! Months later I check in to see where they are. They asked me to give them color and sizes for the 3 pants. Just received them yesterday. Got 2 pairs of pants S and LG. I asked for two M and a L the colors were wrong as well. I don't know what is going on in that warehouse, but its bullcrap

21 marca 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Thank you for your feedback,
We make it a point to be known for customer service, so this situation caught us a little off guard.
We want to learn more about the situation and how we can make things right.
Would you mind reaching out to us with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help us to find the right solution moving forward.
Thank you so much, and I look forward to hearing from you!

Oceniono na 5 z 5

Happy with my leggings …

I got mine in the mail about 2 wks after ordered. After I read reviews I got worried I would be waiting forever but they came in timely manner and they fit perfect! Very soft & durable I would purchase again!

13 marca 2021
Opinia niezależna
Oceniono na 1 z 5

Scam company!

It took over 3 months for them to send my order. If I wouldn't have threatened to report their company as fraud and report my purchase to my card company as fraud then I doubt I would have ever gotten then merchandise that I ordered! The tracker on their website is a fake! If you have ordered from this company do not believe a word they say until they send you a link to a tracker that isn't a part of their website! The pants I received where all made different. 2 pairs are soft and I really like them. But one pair is rough, itchy, and completely transparent! Overall it was a huge headache! I don't recommend dealing with them at all!

8 marca 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Hello,

Thank you for your feedback.

We will like to thank you for taking the time to leave valuable feedback, and we apologize for the experience detailed in the review. We are committed to providing great customer service.
However, because we experienced an increase in requests at that time, deliveries were delayed. This will not be the case henceforth since we have adjusted the shipping time by setting up a new warehouse in the US which should be operational soon.

Oceniono na 1 z 5

DONT WASTE YOUR MONEY

I ordered two pairs of leggings (I found them from a Snapchat advert), when they came they were terrible quality and completely see through.. definitely couldn’t wear them! So I emailed asking how to return and receive a refund, they said no need they will send out two more sets of leggings, I declined and wanted my money back. Suddenly everyone went MIA.

After a few emails getting ignored I told them I intended to report them to trading standards as I was well within my rights to return them and received no email back but the money was put back into my account.

Anyone with a good experience from this ‘company’ is 100% a friend or lying.

I have since had loads of scam/cold callers to my number and my email.

DO NOT WASTE YOUR HARD EARNED MONEY.

7 marca 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Hello Chloe,

Thank you for your feedback

At Vikki body, we make it a point to be known for customer service, so this situation caught us a little off guard.
Would you mind reaching out to us with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward.

Thank you so much, and I look forward to hearing from you!

Gratefully yours,

Oceniono na 1 z 5

Do not buy from this company

Do not buy from this company!

Terrible quality. No customer service. I want my money back and apparently they're unreachable. I'm kicking myself for believing the hype. I dont understand how any of these good reviews can be true. The material is poor and the sizing even after using their specific charts is totally incorrect. I ordered 3 pairs of the same leggings in the same size and all 3 are different.

Left a review on their page and it's been removed.
Don't be sucked in. Too good to be true.... in this case it is.

5 marca 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Hello Sian

We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Kindly reach out to us directly at your earliest
convenience.

Oceniono na 1 z 5

Please be aware!

Please be aware!! This company is horrible.. horrible customer service. So rude.. whatever happened to the customer is always right!! Not with this company...
I ordered a pair of pants (for my sister) for her birthday.. it had been over a month .. I still have not received them so I contacted the company to see what was going on . Nothing back for a whole week !!!! So I started doing research on the company and found horrible reviews about how people never received their item, how they are just a horrible company etc ..now I purchased these pants for my sister as a gift so I put them in her name. so after reading the reviews of many people who were unsatisfied, I contacted my bank to dispute the charge saying “hey it’s been over a month the company has not returned my messages” I think they are fake company....
After a week later after I put the dispute with the bank. The company contacts me ( on their Facebook page because I left a bad review ) and at this point after doing the tracking I got a notification saying that a package was being sent back.. ( meanwhile I’m getting notifications) BUT we don’t live lol .,,look at it was Vikki body pants with tracking # ... I contacted them to let them know showed them proof and all my receipts that was being sent back that I never received them and I wanted my refund back the company refused to refund me... they said because your filed with your bank we cannot refund you back “sorry “ which my bank said that’s a lie because it’s the merchant who has to refund you back why would my bank that didn’t take the money refund me back viki body horrible customer service rep Via Facebook says to me you’re just unhappy you lost the dispute??? Are you joking ??? I just put the dispute in a week ago it could take up to 45 days to be resolved ....So number one I never lost the dispute!! So you could take peoples money takes over a month for any kind of notification, than item is being sent back to you So you took my money and I have NO merchandise ???and you “ think “ you can do that ???? Nah this is still on going lol ....then they told me well the name is different AND ????? It doesn’t matter it’s still my card they still took my money... just trying to make excuses...but the address which my sister lives here, she gets many packages which I showed them packages that my sister has got from American Eagle without no problem she gets mailed here all the time !!! SHE lives HERE ! And what’s funny here I have lived here for 10 years at this address and I’ve had the same mail person for at least seven years !!!! So She knows US and who lives here ... they were just looking for any excuse because they’re a crappy company.. Not to refund me they blamed me for not getting the parcel and refused to refund me... seriously for a company to be taking people‘s money and not giving them their merchandise in a pandemic .. they should be happy to have customers during a pandemic.. So instead you’re stealing peoples money and not refunding them . this company is a joke... i’ve also left the messages on their Facebook which they have BLOCKED me!!!! Why shouldn’t I be upset I put my trust into a company they have my money and they have my merchandise anybody would be upset !!!! if you go to their Facebook page you will see there is “113 comments” and they’re only showing two because they have blocked unhappy customers!! That’s the first indication look at the comments if the comments do not match the numbers...you know they’re hiding something..

Literally have receipts for every single thing- chats / reviews / etc —

The company also told me to go contact my lawyer and then block me... TOOK my money , never never received the product and they’re blaming me ...JOKE

They’re saying because the item was sent back because the name did not match that’s a lie my sister gets packages here all the time either way they still have my money and they have the merchandise either way they’re in the wrong... I paid for something I never received or will ever receive

3 marca 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Hello Johnson,

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

Please reach out to us at your earliest convenience so that we provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Oceniono na 1 z 5

My sister made an unauthorized purchase…

My sister made an unauthorized purchase and not even 30 min after I emailed them they got back with me the next day saying they already shipped it which is obviously false and now I cannot get a reply back

2 marca 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Thank you for your feedback.
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
Please give us an email at support@vikibody.com so that we determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Looking forward to your response.

Oceniono na 1 z 5

DO NOT SHOP HERE

DO NOT SHOP HERE. I would give this business negative 5 if I could. They deleted 2 of my honest reviews. The leggings are not thick material, they are super light weight and thin. 100% see through. I emailed them about the false advertising and they told me to go up a size. The small was too big on me and they want me to go up to a medium. LOL. Do yourself a favor and do not waste your money.

1 marca 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Hello Laura

I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right.

Please reach out to us at your earliest convenience.

Oceniono na 1 z 5

Horrible Customer Service

I ordered some leggings on Febuary 19th,2021 and they were shipped the 21st of Feb. When they shipped they said they were shipped from China. When I went on to track them they were shipped to NY. The next day they were shipped back to China. I checked out the United States Postal Service USPS from which they are shipped from and that says the label was created in NY. Not to mention they have been stuck in Jamacia NY since the 20th. USPS cant explain why to me. This will be the last and only time I will be ordering from VIKIBODY.com

28 lutego 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Hello,

We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Please reach out to us at your earliest
convenience.

Oceniono na 1 z 5

Wow a lot more negative reviews then…

Wow a lot more negative reviews then positive I’d say ! And at that I’m sure the few good reviews are from family and friends Lol I ordered my leggings mid Jan and yet I have to receive them. Also no response back from emailing them. I wonder how they got sponsored and advertised on my social media site..?? It’s obvious they’re a scam

24 lutego 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Hello Danielle

I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right.

Oceniono na 1 z 5

Crap products, crap customer service

Bought 3 pairs of leggings for my girlfiend. After seeing tons of advertisementa I was super excited to give them to her.
And then they showed up... her initial response was "are these from wish. com?"
All 3 sets of leggings were crap, all 3 were size medium but 1 was way smaller than the other 2, to the point where she couldn't even get them on. 1 was too thin (the ones that say "thick material never see through) were see through. The last pair was sewen together incorrectly think because they bunched awkwardly and didn't fit like the pictures.
Vikibody had replied to me me couple times as I waited 30 days for my leggings to ship, but as soon as I emailed them about a return I got radio silence.

All in all I wasted $50, thanks

24 lutego 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Thank you for your feedback,
We are based in Albuquerque New Mexico, and we ship from Hong Kong in order to have fast delivery time but we are working on having warehouse in the US. Our US warehouse should be operational soon.
Our products are 90% polyester and 10% Spandex, there are all high-quality products.
As in any production system, errors do occur on the production line and you most likely received an item with production defects, We do apologize for this inconvenience. Please reach out to us at your earliest convenience, so we can address the problem.

Oceniono na 1 z 5

Spend your hard earned money within the usa

This company is not where you want to order from I have placed an order that said would take usually 10/15 days it's been almost 2 months I ordered a pair from Amazon after 3+ weeks and recieved them in a week I'm still waiting on my order it finally has landed in the usa this week customer service is the only reason they recieved and stars I was semi satisfied with the response I recieved but spreading to a human being would have been better

24 lutego 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Thank you for your feedback,
We are sincerely sorry for the delay and long wait. We can assure you that it won't happen again since we have adjusted the shipping time by setting up a new warehouse in the US which should be operational soon.
Due to an unprecedented volume of packages last holiday season, especially between late December to early January, shipping out parcels took longer than usual. For this reason, your package experienced a delay.

Oceniono na 1 z 5

If I could rate them 0 stars I would!

If I could rate them 0 stars I would!! Received my package 2 months after I initially ordered it only to find out it was wrong. I contacted the customer service team and they sent the missing items out free of charge. I then enquired to return the grey leggings that I’d originally received (as they’re see through) and they won’t let me. This is because the order has apparently already been refunded as they sent out an item which they forgot in the first place!! Still no closer to resolving the issue. More hassle than good, take your business elsewhere.

20 lutego 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

Please give us an email to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Oceniono na 1 z 5

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY
They are a complete joke and it's a scam for your money. I ordered my leggings two months ago and they STILL haven't arrived. I tried emailing them and no response. Take your business elsewhere!!!!!

18 lutego 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Thank you so much for your feedback. I wanted to let you know how sorry we are that you went through that difficult experience.

We are sincerely sorry for the delay and long wait. We can assure you that it won't happen again since we have adjusted the shipping time by setting up a new warehouse in the US which should be operational soon.

We are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us at your earliest convenience, so we can address the problem.

Oceniono na 5 z 5

I ordered 2 pairs of leggings which…

I ordered 2 pairs of leggings which arrived and were lovely. Unfortunately they were a bit too big so I requested a returns address. I received an email saying they were sorry the leggings did not fit but to keep them and they would send out 2 more pairs in a different size free of charge. I have just received an email saying they have been shipped at no charge. Absolutely amazing. What fabulous customer service.

15 lutego 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Hello Anne,

Thank you for the wonderful review and for taking the time to share your feedback with Vikki body. Our priority is customer service . Kind folks like you make our job a pleasure. Please do send us your feedback as soon as you receive your package.
We look forward to serving you again.

Oceniono na 1 z 5

100% unsatisfied

100% unsatisfied! Kept getting emails that it could take up to 18 days for me to receive my package. Cool. Not a big deal with COVID happening. But it took roughly 8 weeks to make it to me! Then to top it off, they don’t fit!!! I ordered a 3x and these fit like a large. Super frustrating! Definitely would not recommend!

14 lutego 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Thank you so much for your feedback. I wanted to let you know how sorry we are that you went through that difficult experience.

We are sincerely sorry for the delay and long wait. We can assure you that it won't happen again since we have adjusted the shipping time by setting up a new warehouse in the US which should be operational soon.

You most likely received the wrong size. We are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us at your earliest convenience, so we can address the problem.

Oceniono na 1 z 5

No reaction to refund request b/c of wrong items

Merchandise comes directly from China (Shanghai, and in Asian sizing), which is not disclosed.
Items were sent that were falsely described and depicted. There was no response to a repeated refund request.
I would strongly advise AGAINST ordering from Vikibody.

13 lutego 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Thank you for your feedback,
We are based in Albuquerque New Mexico, and we ship from Hong Kong in order to have fast delivery time but we are working on having warehouse in the US. Our US warehouse should be operational soon.
Our products are 90% polyester and 10% Spandex, there are all high-quality products.
As in any production system, errors do occur on the production line and you most likely received an item with production defects, We do apologize for this inconvenience. Please reach out to us at your earliest convenience, so we can address the problem.

Oceniono na 1 z 5

DO NOT ORDER FROM VIKIBODY!!

It’s been about a month and I didn’t receive my package. The day I ordered I didn’t get a tracking number or any email to confirm my order. I emailed them that day and told them I didn’t receive any way to track my package and got no response. I know the order went through because the money for $47 withdrew from my account. Finally for the second email they responded. After emailing back and forth for FIVE emails we have got nowhere. I have made sure to give them everything so they know I actually ordered from them I even showed where the money withdrew from my account. I’m not sure if eventually I will get them or a refund but it’s not worth the hassle and even then I more than likely won’t receive them 🙄 Just order from amazon for some leggings or somewhere other than this website 😂

11 lutego 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Thank you for your feedback,
We make it a point to be known for customer service, so this situation caught us a little off guard.
We want to learn more about the situation and how we can make things right.
Would you mind reaching out to us with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help us to find the right solution moving forward.
Thank you so much, and I look forward to hearing from you!

Oceniono na 3 z 5

Great leggings, nice fit.

Waited 4 weeks approx from despatch to arrival but they seem to be worth the wait, thick material, a good fit and my granddaughter loves them. We read other reviews which said they are thin and see through but not the case with the ones we got. Three stars is because we didn’t know they were coming from China so the company should just be honest about that.

11 lutego 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Hello Lesley,

Thank you for your feedback.

We are thrilled to have you as part of the Vikki body family!
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
We look forward to serving you again soon!

Oceniono na 5 z 5

Just received my order

Order from here 3 weeks ago and my leggings just came which I understand since they do have to get delivered from another county and especially with everything going on. They are lovely! I’m 5”10 so normally things don’t fit me properly because of my height but they fit perfect even length wise! I would definitely recommend getting them, the leggings are so comfortable as well. I was surprised about the other reviews as I can’t relate at all.

10 lutego 2021
Opinia niezależna
Logo VikiBody

Odpowiedź od VikiBody

Hello Lolly,

Thank you so much for your feedback.

We are thrilled to have you as part of the Vikki body family! Thank you for sharing your kind words with us. It means the world to us and to our entire team!
We look forward to serving you again soon!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej