Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My poor puppy found something mouldy to eat and became very sick quite quickly. We were speaking to a vet within minutes who then got us in contact with the on call vet for our regular clinic. 30 minu... Zobacz więcej

Oceniono na 5 z 5

My Moodle has airway sensitivity and I was given some cough syrup to help, I administered it at night and she started making choking and coughing sounds. I got very concerned and called, it took onl... Zobacz więcej

Oceniono na 5 z 5

My mischievous 2 year old Golden Retriever Maeve, ate some lily stamens out of the compost bucket in the evening so I rang VetChat for advice. Dr Lucy was so lovely and reassuring ,gave great advice a... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

We needed what we thought was urgent advise , we received this and waited overnight for our dog to improve - which he did.Thanks very much for putting our mind at ease. Why 4 instead of 5 stars consul... Zobacz więcej

Informacje dotyczące firmy

  1. Weterynarz

Napisane przez firmę

Our small group of online Vets are here to be there in your world and to work with your local Vet too. We know that even the littlest sign of sickness can feel like an emergency, which is why we help you diffuse the situation sooner. We listen closely while you chat, then work together with you to get to the bottom of what’s happening using photos and videos. We turn Vet consultations into real conversations and clear, actionable care 24/7. This is exactly why we exist: to make trusted, credible Vet care easier to access for all pets and carers, as soon as you need it.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

134 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Helped make the decision to rush dog to vet

My labrador (true to type) ate hot cross buns we *thought* were out of reach. Dr Alex was great in helping confirm we should take her to the vet. We didn't realise quite how much she'd eaten and though we knew not to let them have raisins, we didn't understand just how serious it was. She helped us make the call to go in on a public holiday and it was worth it!

9 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Extremely fast and professional…

Extremely fast and professional responses - I felt at ease knowing I had access to someone to talk to - Kaya is all fine.

26 lutego 2025
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

So glad to hear Kaya is doing well- please reach out to our team anytime you need us in future! ❤️

Oceniono na 5 z 5

Being helpful in emergency

Our kitten accidentally ate a piece of plastic. We shared the situation and greatly appreciated the helpful suggestions! Thankfully, the kitten is doing well now.

17 stycznia 2025
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

So glad to hear your little one has made a full recovery! ❤️

Oceniono na 5 z 5

Very easy to navigate

Very easy to navigate, friendly, clear and helpful vet. Great notes post-session to summarise conversation and next steps.

28 grudnia 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

Thank you Benjamin feel free to reach out if you ever need us again in future!

Oceniono na 5 z 5

Our 7 yr old Burmese had dysuria

Our 7 yr old Burmese had dysuria. Dr Abby Masters was excellent - very knowledgeable and thorough.
I have used this service on several occassions and they have always been most helpful.
Ralph Pinnock
New Zealand

25 grudnia 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

Thank you Ralph glad to hear we could help!

Oceniono na 5 z 5

Dr Clair was an angel when I was so…

Dr Clair was an angel when I was so stressed about my little man.
She paved the way to get seen by the vet that day.
Awesome 🤩

16 grudnia 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

So glad we could be there when you needed us most! ❤️

Oceniono na 5 z 5

Our dog got stung or bitten by…

Our dog got stung or bitten by something for the first time on a Sunday when we were out of town and swelled up. They were very helpful in making us reassured that she was ok although looked terrible. Send through photos and videos asked us to check certain things. They are also notified out Vets at home who checked with us first thing Monday. And they also checked in the following day.

1 grudnia 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

Thank you for the review Bridget! Please do reach out if you need us again ❤️

Oceniono na 5 z 5

VetChat great when you are remote & alone.

Living in a remote community in North East Arnhem Land NT without access to a Vet made our situation very difficult.
Out little dog was having a heart attack / stroke.
We contacted VetChat & were immediately connected & speaking with a Vet via Facetime.
Expert diagnosis & instruction was given & we managed to stabilise the dog.
A comprehensive report compiled by VetChat was forwarded to a Vet of our nomination. We have now received the medication required.
Our dog is recovering well.
I cant thank VetChat enough.

18 listopada 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

Hi Brett! Thank you so much for your feedback glad we could help when you needed us most ❤️

Oceniono na 5 z 5

Saved a callout and saved our worries.

Saved a callout and saved our worries.
Our dog got into a bad packet of chocolate at 8:30pm. With a new sick baby in bed I was worried about my dog but also couldn’t face a callout if It wasn’t urgent. Speaking with the vet eased my worries, it saved a late night callout, both my babies my dog and child could stay at home and be safe. I greatly appreciated it!

7 listopada 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

Thank you for your review Tayla! So glad you doggo is doing ok ❤️

Oceniono na 5 z 5

The best and most worthwhile service I have ever found.

I am so thrilled to have found and joined Vet Chat. This service in invaluable for anyone who has pets: and incredibly inexpensive. I’d pay much more to get a service such as this.
You can be in direct connection with extraordinarily knowledgeable, delightful and compassionate vets – 24 hours a day.
So far, I have spoken with Claire and Alex and they could not have been kinder to me.
They have already helped me twice with great advice: and for this, I thank them from the bottom of my heart.
If I’d known about this service earlier, I would have joined years ago.

28 października 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

Thank you so much for your kind feedback Angie! ❤️

Oceniono na 5 z 5

Superb

I contacted VetChat on a Sunday evening after I suspected my cat had been poisoned with a moss path chemical cleaner.
The vet was fantastic, but more than that, the app was incredible and I could quickly upload pictures of Milo and the chemical container itself, which enabled them to see what was applied.

They were able to inform me it was likely corrosive and how to support him. They also stayed with me online while I did what they advised. It was better and more economical than our usual face to face vet appointments in my home town.

The following day they emailed to check on Milo and how he was recovering.

I think this service is second to none. I would highly recommend them but also would like to take the opportunity to thank them for their unfailing help and support.

20 października 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

Thank you so much for your kind feedback Karen! ❤️

Oceniono na 5 z 5

This service is prompt and efficient

This service is prompt and efficient. We have used them twice now and it alleviates so much stress experienced prior to calling or messaging with them. Both of these were complimentary with our pet insurance.
They are very thorough and knowledgeable, our last interaction was with messaging and they got us to look at our dogs gums capillary refill time and send a photo through also. Very impressed

7 października 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

Thank you Julia for your feedback ❤️

Oceniono na 5 z 5

Kind and knowledgeable service

My dog was discharged from the vet after a seizure and had significant anxiety and would not stop pacing. I wasn't sure if he needed to return or how to help. I was connected with Dr Gous in 2 min for a video chat and she was incredibly kind, helpful and patient with my questions. I am so grateful for this service (accessed through my pet insurance at no cost) and will use it again for any questions I have. Wish I had considered it sooner.

6 października 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

So glad we could help you when you needed us most ❤️

Oceniono na 5 z 5

Excellent service

Excellent service, what a great addition to our pet insurance. Very grateful!!

6 października 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

Happy to help any time ❤️

Oceniono na 5 z 5

Great service with the Dr online

Great service with the Dr online, it’s an awesome idea especially for after hours appointments instead of spending $100’s of dollars in emergency.

1 października 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

Glad we could help you when you needed us most ❤️

Oceniono na 5 z 5

I’ve used Vetchat

I’ve used Vetchat, the online veterinary service, several times, and each experience has been exceptional. Most recently, when my mini dachshund Rocky accidentally ingested grapes from the backyard (which are toxic to dogs), the online vet immediately provided the crucial support and guidance I needed. Thanks to their quick response, I was able to bring Rocky straight to the nearest vet hospital. To top it off, Vetchat followed up the next day to check on Rocky’s condition, showing genuine care and concern. Their service is fantastic—professional, compassionate, and responsive. I highly recommend Vetchat to any pet owner!

1 października 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

So glad we could help Rocky when he needed us most ❤️

Oceniono na 5 z 5

My puppy got her 2nd vaccination and…

My puppy got her 2nd vaccination and she started to develop flu like symptoms 2 days after that. She was very congested and being a first time dog guardian I was extremely worried. It was the weekend and our vet clinic was closed. I decided to use VetChat to ask a veterinarian if I needed to take my puppy to emergency. I got a reply under 5 minutes and got the reassurance that my puppy was only having a mild reaction to the vaccine.
She got better within a couple of days.

29 września 2024
Opinia niezależna
Logo VetChat

Odpowiedź od VetChat

Thank you for your feedback Elizabeth happy to help anytime ❤️

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej