VersaDesk Recenzje 

720
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

ordered the foundry april 11th, its now june 3rd. Last email i recieved was 20 days ago stating that it was in the final inspection and packaging step. Still haven't gotten any tracking informatio... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I wanted to personally thank Ana Gonzalez for going above and beyond with assisting me with refurbishing the Supervisor office at my location. The office equipment has been outdated for many years. Wi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great desk - I bought the L-shaped 72” model with the extra mounts to accommodate a total of 5 monitors. Motors work super smooth and controller is great. Took about 2 hours to assemble by myself. Som... Zobacz więcej

Oceniono na 5 z 5

Customer Service was great! Our rep Lizz was so understanding of our needs, patiently explained all options, and was very professional. We purchased two VersaDesks and two dual monitor arms.

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent mebli
  2. Sklep z akcesoriami komputerowymi
  3. Sklep z komputerami i akcesoriami

Napisane przez firmę

VersaDesk is the leader and original in Electric Sit- Stand Desk Solution products that specializes in innovative designs for your office, at home, at your work space, or for the hobbyist. Our designs are registered and patent pending. Being around since 2006 we have the experience in creating innovative and long-lasting office furniture. From urgent needs to specialized project requirements, you can be assured of the most professional, creative, personalized and prompt service in the industry.

VersaDesk - It's Electric!

Napisane przez firmę

Power your way to success at the push of button!
VersaDesk provides you with electric powered height adjustable sit-to-stand desk and desk risers for a solution to a healthier and happier work place. We manufacturer our products in sunny California. Lifetime Warranty !!!! MADE IN THE USA !!!!

30 Day Guarantee!

Once you try it you won't want to stand for anything else.

Once you try it you won't want to stand for anything else.
VersaDesk offers a 30-day money back guarantee. Try our product for 30 days, if you do not like it you can send it back to us minus the cost of shipping.

Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

720 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(720)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

HORRIBLE Customer Support

It's a great-looking desk, but that's about it. Everything on their site and even their packaging tout that they are simple to assemble. That couldn't be further from the truth. Their instructions are about as clear as mud. They are horribly written and full of grammatical errors. I strongly question that this is actually a US made product. For anyone that has ever had to figure out Ikea instructions and have been frustrated, forget these. Versadesk makes Ikea's instructions look like the best manual ever written. Once you figure it out and get to the end, you will realize that they didn't manufacture their parts correctly and some of the pre-drilled holes are in the wrong location.

After making it through these two frustrations, you will attempt to contact customer support. Good luck with that. It's not happening. No one answers the phone. No one responds to messages. The only way to ever get anyone on the phone is to call their sales line. Someone will answer, but they will also quickly tell you that it's customer support's job to help with this and transfer you to another voicemail that's never responded to. They're great at answering and responding when they're trying to hook you into buying. Once you've bought, you're screwed. I REALLY wish I had done more research and read up on them before buying.

9 sierpnia 2021
Opinia niezależna
Oceniono na 2 z 5

Poor equipment issue, causes more pain!

It is good for one’s back. But it causes other ergonomic issues when working with the setup of 2 monitors 1 laptop and keyboard. I had to stop using versadesk because was feeling more pain then before. Now the versadesk is on the basement useless.
When trying using versadesk with the equipment ratio I just mentioned, it is highly NOT recommended.

3 sierpnia 2021
Oceniono na 1 z 5

The customer services is awful

The customer services is awful. I've been trying to get someone to address an issue with our desk for months. The rep, Eduardo Silva was extremely unresponsive, and once I finally got him to say he would fix it, nothing has happened since then. This has been an extremely disappointing experience, that still, has yet to be resolved. Order #527104

28 lipca 2021
Oceniono na 2 z 5

Worst Customer Service

I've actually enjoyed most of the products I've purchased from Versadesk. However one desk broke a couple months after receiving it, and its been about 3 months of trying to get it resolved now, and still no resolution. Sales rep Eduardo Silva keeps saying he is going to send replacement parts, but nothing ever comes. He hasn't returned emails, and didn't return my employees calls, so I had to get involved, with still no resolution. If nothing goes wrong, you will probably be happy with their products, but if you have an issue, I can't tell you with any confidence that it will ever be taken seriously much less ever get resolved. They are really awful at customer service, in my experience.
This is an update to my original post...
I finally did receive a replacement desk, after months of trying to get some resolution.

26 lipca 2021
Opinia niezależna
Oceniono na 5 z 5

Love it!!!

I got the “PowerPro® Elite - Sit To Stand Electric Desk Converter With USB Charging Plug, Memory Setting and App Controllable” and I love it!!! The Memory setting functionality is the best. Makes the standing and sitting position feasible in seconds! Would strongly recommend it!

26 lipca 2021
Oceniono na 5 z 5

Love it

Love it, once it arrived.

Initial shipment was not for the desk that I ordered. Very rapid response by customer service to receive the proper desk and then return the wrong one.

Nice to have memory settings for the desk height. Really helped during COVID.

13 lipca 2021
Oceniono na 1 z 5

Customer service SO bad

Customer service SO bad, it's actually unbelievable. My desk arrived with a damaged adjustment knob - it was poking out through the packaging at the time the desk was delivered. I emailed them requesting a replacement, I sent them pictures of the desk, the shipping box with a hole in it and the damaged knob (the plastic cracked). This was LAST YEAR. Now fast-forward to June 2021. They have STILL NOT SENT THE PART. All I have gotten until now are replies from their "service" team asking me to send pictures of the desk and the damage. Nevermind the fact that I sent these pictures from the onset.

These people pissed me off to the point that gave up on trying to get the knob replaced. I actually took a hammer to their crappy desk and tossed it in the trash. Unbelievable, I know, but great therapy.

17 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

I bought this for my daughter who often…

I bought this for my daughter who often works from home at her computer, often standing. She likes it very much and feels it takes the strain off her body as she stands. Originally I had hoped to give it to her for Christmas but understandably, delivery was delayed, and I was able to give it for her spring birthday. She's very happy with it.
Thank you!!

20 maja 2021
Logo VersaDesk

Odpowiedź od VersaDesk

Hello Sandra,
We thank you for your feedback whether positive or negative as these are used as learning tools for a better customer service experience. We are happy that you and your daughter are satified with your purchase.

Oceniono na 1 z 5

I messaged both the support email and…

I messaged both the support email and the sales email along with calling them directly with no response. I need a replacement roller bearing wheel. My desk is completely useless without it.

17 maja 2021
Logo VersaDesk

Odpowiedź od VersaDesk

Hello Colin,
Our apologies on this mishap. We are currently upgrading our systems and unfortunately these contact points could've been effected. We thank you for
this information and will definately look into. Please reach out to at 800 465 1660.. Thank You

Oceniono na 5 z 5

Great company

I purchased the single monitor desk riser. The order process was easy and it shipped right away. There was one small issue with one part and they replaced it quickly without question. This is a great company. Highly recommended. Excellent products and excellent customer service. You won't be disappointed.

12 maja 2021
Logo VersaDesk

Odpowiedź od VersaDesk

Hello Lynn, We appreciate your feedback as it is our #1 goal to provide complete satisfaction and the WOW factor from all our departments.
Welcome to VersaDesk my friend.

Oceniono na 2 z 5

Poor Communications

Ultimately, my wife was very happy with the product we ordered. However, there were substantial shipping delays and poor communication.

Lastly, the marketing material that you folks use objectifies women in ways that I wouldn't expect from an office furnishings firm. It felt gratuitous and that was a bit of a turn off.

11 maja 2021
Oceniono na 5 z 5

Cost effective

Cost effective, easy to setup and it works great. I don't actually use the keyboard holder because most PC's are easy enough to use its own keyboard and this keyboard holders is kind of bulky.

10 maja 2021
Logo VersaDesk

Odpowiedź od VersaDesk

Hello Joseph, we thank you for your feedback aswe take every response into consideration. As it seems the keyboard tray is alittle bulky,we came to a nuetral size , due to requst to make it larger from our original size as it seemed too small. Hopefully there can be a choice for this in the future that would accomodate all.
Thanks again my friend.

Oceniono na 5 z 5

I have bought 4 versa desks and will be…

I have bought 4 versa desks and will be buying one more for our office. I have always received great service. I have never had to call customer service because everything ships well. Thank you for a great product. We love it.

6 maja 2021
Logo VersaDesk

Odpowiedź od VersaDesk

Hello Bonnie, We are glad you have become one of our versadesk users and happy you have expressed your satisfaction with our product and services.
We value your opinion and like to deliver the WOW factor.

Oceniono na 5 z 5

My VersaDesk is a true game changer

My VersaDesk is a true game changer. It's a remarkable addition to my apartment/home office. It's size, sturdiness, and mobility are all huge positive qualities.

3 maja 2021
Logo VersaDesk

Odpowiedź od VersaDesk

Hello Franklin,
We are glad you are happy with your purchase and great to hear that it has made a change for you.
We hold great value to your opion whether good or bad and appreciate you taking the time to express. Welcome to Versadesk my friend.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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