I had trouble uploading my documents and l got in touch with the customer support team Allen. He sent me a link which l used to upload my documents, when the verification was done and there was a mis... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Allen is was absolutely superb! Prompt customer service is exactly what any individual would want from this company. He is truly an asset to your team! Responded within seconds which I haven’t ever... Zobacz więcej
Reakcja na opinię
'I had a complicated verification issue that was blocking my account access.The team at verify online handled my case with incredible efficiency and care..Especially Mr Allen who really ensured all.... Zobacz więcej
Reakcja na opinię
Hi My name is Lakshmi Sree, and I am from India. I was having difficulty completing a basic DBS check for my colleague, but Ms Allen patiently guided me through every step, including the online ide... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Verify Online provides an immediate and effective decision on the legitimacy of a document by using a range of specialist techniques. Simply register an account online and upload a scan or photo of your document from your smartphone, tablet or computer. It couldn’t be easier. Verify Online will validate the uploaded document by using advanced mathematical algorithms, colour wave technology and by referencing a proprietary library of document images.
Dane kontaktowe
124 City Road, EC1V 2NX, London , Zjednoczone Królestwo
- 03330 300 007
- support@verifyonline.co.uk
- verifyonline.co.uk
4,7
Doskonała
923 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Verify Online
Hi Hetal, thank you for your feedback. We’re really glad to hear you received a quick response and found the explanation easy to follow. We appreciate you taking the time to share your experience.
Allen who was my customer service…
Allen who was my customer service representative was brilliant! He was very quick, super knowledgeable and very polite. He made a real difference to this experience!
9 lipca 2026
Odpowiedź od Verify Online
Hi Delphine, thank you for your feedback. Allen will be really pleased to hear your kind words. We’re glad his quick responses, knowledge, and polite approach made such a positive difference to your experience. We appreciate you taking the time to share it.
Odpowiedź od Verify Online
Hi Nellie, thank you for your feedback. Allen will be really pleased to hear your kind words. We’re glad you had a great experience, and we appreciate you taking the time to share it.
Odpowiedź od Verify Online
Hi Amirouche, thank you for your feedback, we’re glad our online support was helpful. If you ever need anything else, we’re here to assist.
Odpowiedź od Verify Online
Hi Abdul, thank you for your feedback. We’re really glad to hear Allen was able to help and get everything resolved for you. He’ll be pleased to know his support made a difference. If you need anything else, we’re here to help.
I was having difficulty uploading ID…
I was having difficulty uploading ID documents onto the system and ‘Allen’ helped me rectify this. He even followed with an email to ensure I had been able to complete this. I do not think I would managed without his assistance. I was so thankful for his help.
24 czerwca 2026
Odpowiedź od Verify Online
Hi Shirley, thank you for sharing your experience. We’re so glad Allen was able to help you get your ID documents uploaded and followed up to make sure everything was completed. He’ll be pleased to know his support made such a difference. We appreciate your kind words and are always here if you need anything in the future.
What made my experience great was the…
What made my experience great was the quick response to my emails and the prompt assistance I received from the Verify Online support team. Their help was efficient and made the process much easier.
1 lipca 2026
Odpowiedź od Verify Online
Hi Emefiene, thank you for sharing your experience. We’re really glad to hear that our quick email responses and the support from the team made the process easier for you. Your feedback means a lot to us, and we’re pleased we could assist efficiently throughout your checks.
If you ever need further help, we’re here for you.
I was forced to use this service
I was forced to use this service by clear check there was no other option than to pay the £15 as I had already paid 47.00 plus 101.50 to clear check for a dbs I cancelled my dbs order in the end but didn’t get a refund and am currently waiting for the card disputes team at my bank to look at this. I have also contacted trading standards with the help of citizens advice as they said this is wrong that o was forced to pay to verify my documents
5 czerwca 2026
Opinia niezależna
Odpowiedź od Verify Online
Thank you for sharing your experience. What you’ve described doesn’t sound right, and no one should ever feel forced into making a payment. Our support team will contact you directly to look into your application and work with you toward a resolution.
Excellent customer service
Excellent support from the person in the customer support team dealing with a less than straight forward application.
Very helpful advice and response time was fast
24 czerwca 2026
Odpowiedź od Verify Online
Hi Jane, thank you for your feedback. It’s great to hear our team were able to support you through a more complex application. I’m really glad the advice was helpful and that you received fast responses throughout.
Fantastic support from Allan,
Fantastic support from Allan,
The solution regarding the issue with verification was resolved on the spot and the DBS check issued later this afternoon.
Thank you very much for the swift action.
19 czerwca 2026
Odpowiedź od Verify Online
Hi Tomasz, thank you for your kind feedback. It’s great to hear that Allen was able to resolve the verification issue straight away and help get your DBS check issued this afternoon. We’re really pleased everything moved quickly for you, and we appreciate you taking the time to share your experience.
Excellent service and solved a problem…
Excellent service and solved a problem I had.
15 czerwca 2026
Odpowiedź od Verify Online
Hi John, thank you for your review. We’re really pleased to hear the service worked well for you and that the issue you had was resolved quickly. We appreciate you taking the time to share your experience.
Allen responded to me very quickly
Allen responded to me very quickly, solved my issue, and I’m really happy that he got everything sorted out for me
15 czerwca 2026
Odpowiedź od Verify Online
Hi Niloofar, thank you for sharing your experience. It’s great to hear how quickly Allen was able to help and get everything sorted for you. We’re really glad you’re happy with the outcome, and we’ll make sure he sees your kind feedback.
Excellent customer service provided
14 czerwca 2026
Odpowiedź od Verify Online
Hi Lisa, thank you for your feedback. We’re really pleased to hear you received excellent customer service. Your comments mean a lot to the team, and we’re glad we could support you.
Alan's the problem solver
First of all I not to confident doing emails I've been trying to sort this verification issue out. This morning I had a go and great news for me it's now sorted thanks to Alan who replied to my email and put me the right track and said don't hesitate I getting back to me if you still have any problems great customer service 5+star
12 czerwca 2026
Odpowiedź od Verify Online
Thank you for sharing your experience. We’re really glad to hear your verification is now sorted. It’s great that Allen was able to guide you and make the process easier. We’ll be sure to pass your kind words on to him.
We appreciate your 5‑star feedback and are always here if you need anything in the future.
Very supportive and cooperative…
Very supportive and cooperative customer service. Allen from Customer Support Team was very supportive. He replyed my query very fast and gave me the solutions i needed.
11 czerwca 2026
Odpowiedź od Verify Online
Hi Bimala, thank you for your kind words! We’re delighted to hear that Allen was supportive and quick in resolving your query. Your feedback means a lot.
Odpowiedź od Verify Online
Hi Tinashe, we love hearing this! Allen will be delighted to know he made such a positive impact. Thanks for taking the time to share your experience
Odpowiedź od Verify Online
Hi Chipo, thank you so much for your kind words. We’re delighted to hear that you found our service excellent. Your feedback means a lot to our team.
“I had a great experience. The service was excellent, staff were friendly and professional, and everything was handled efficiently. I am very satisfied and would highly recommend them to others. Thank
The company is doing well quick response and good advice step by step Im so great full with their service
9 czerwca 2026
Odpowiedź od Verify Online
Thank you so much for your wonderful feedback, Adan. We’re delighted to hear that you had a great experience with us. Our team works hard to provide friendly, professional, and efficient service, so it’s fantastic to know that this came through.
If you ever need anything in the future, we’re always here to help.
Good company, even better customer service.
Good company. I at first was having some hiccups with the application process but after emailing support I got some help from someone named Allen who was truly a gem. They were calm and patient with me and helped me to get it all sorted. I really appreciate the kindness and support they gave.
8 czerwca 2026
Odpowiedź od Verify Online
Hi Anisha, thank you for your review. We’re really glad to hear that Allen was able to help and that you got everything sorted. We appreciate you taking the time to share your experience.
Prompt response,clear instructions and …
Prompt response,clear instructions and very professional.
5 czerwca 2026
Odpowiedź od Verify Online
Hi Karin, thank you for your review. I’m glad to hear the instructions were clear and that everything felt prompt and professional. If you need anything else, we’re here to help.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.