I had trouble uploading my documents and l got in touch with the customer support team Allen. He sent me a link which l used to upload my documents, when the verification was done and there was a mis... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Allen is was absolutely superb! Prompt customer service is exactly what any individual would want from this company. He is truly an asset to your team! Responded within seconds which I haven’t ever... Zobacz więcej
Reakcja na opinię
'I had a complicated verification issue that was blocking my account access.The team at verify online handled my case with incredible efficiency and care..Especially Mr Allen who really ensured all.... Zobacz więcej
Reakcja na opinię
Hi My name is Lakshmi Sree, and I am from India. I was having difficulty completing a basic DBS check for my colleague, but Ms Allen patiently guided me through every step, including the online ide... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Verify Online provides an immediate and effective decision on the legitimacy of a document by using a range of specialist techniques. Simply register an account online and upload a scan or photo of your document from your smartphone, tablet or computer. It couldn’t be easier. Verify Online will validate the uploaded document by using advanced mathematical algorithms, colour wave technology and by referencing a proprietary library of document images.
Dane kontaktowe
124 City Road, EC1V 2NX, London , Zjednoczone Królestwo
- 03330 300 007
- support@verifyonline.co.uk
- verifyonline.co.uk
4,7
Doskonała
923 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Allen is so helpful
Allen is so helpful! The DBS made no sense but as soon as I reached out to Allen we got it sorted.
Thank you so much for your help!
10 sierpnia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Emily, thank you for your feedback. I’m glad Allen was able to step in and make the process clearer. He’ll really appreciate your kind words. If you need anything else along the way, we’re here to help.
Allen was excellent
Allen was excellent! He worked hard and over time to answer questions and support me in ensuring everything got done quickly.
13 sierpnia 2026
Odpowiedź od Verify Online
Hi Sarah, thank you for sharing your experience. Allen will be really pleased to hear your kind words. We’re glad he was able to support you and keep everything moving quickly. We appreciate you taking the time to leave this feedback.
A five-star experience
I cannot recommend Allen highly enough. He helped me navigate a complex account recovery issue that had me stuck for days, and his patient, step-by-step guidance made it feel as though the problem had never even occurred. From start to finish, the support I received was exceptional. Allen is not only incredibly knowledgeable, but also possesses a level of empathy and clarity that is rare to find. He took the time to truly understand my situation and provided solutions that saved me a significant amount of stress. It is clear that Allen is an expert in his field, and I feel fortunate to have had his help. Any organization would be lucky to have him on their team. I was so lucky that you were the one to attend to my issue. Once again, Thanks wholeheartedly Allen.
12 sierpnia 2026
Odpowiedź od Verify Online
Hi Bin, thank you for taking the time to share such a thoughtful review. We’re delighted to hear how helpful Allen was in guiding you through your account recovery. We’re glad the process felt straightforward with his help, and your kind words mean a great deal to him and to our whole team. If you ever need anything in the future, we’re here and ready to support you.
Response time is great!very clear…
Response time is great!very clear instruction, and staff are extremely helpful.
7 sierpnia 2026
Odpowiedź od Verify Online
Hi Rose, thank you for sharing your feedback. We’re really glad to hear that our response time and instructions were helpful, and that the team made everything easy for you. If you ever need support again, we’re always here to help.
Allen from customer service was very…
Allen from customer service was very helpful as she resolved my issue in no time and also made sure that I have uploaded the documents correctly.
12 sierpnia 2026
Odpowiedź od Verify Online
Hi Aimen, thank you for sharing your experience. We’re really glad to hear that Allen was able to resolve your issue quickly and guide you through uploading your documents with confidence. Your feedback means a lot to Allen and to our whole team. If you need any further support, we’re always here to help.
Support for DBS Guaranteed
Hi,
Indeed, I had smooth experience with Allen by supporting me when I was struggling with the processes of updating my new DBS. With Allen support, my ID verification and uploading was successful.
Am grateful to the entire team. 🙏
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Paul, thank you so much for sharing your experience. It’s great to hear that Allen was able to guide you through the ID verification process. We’re really glad everything went through without any issues. Your appreciation means a lot to Allen and to the whole team.
Allen helped me solve the issue of ID …
Allen helped me solve the issue of ID verification after it failed twice for some reason - very helpful and communicates well.
10 sierpnia 2026
Odpowiedź od Verify Online
Hi Valentina, thanks for sharing this, and I’m really glad Allen was able to get your ID verification sorted after those unexpected failures. If you need anything else, we’re here to help.
Allen from Clear Check has been…
Allen from Clear Check has been incredibly helpful and supportive to me throughout this process. Having encountered a few issues along the way,
Allen has talked me through tips on how to access the information needed.
4 sierpnia 2026
Odpowiedź od Verify Online
Hi Angelina, thank you so much for sharing this. Allen will be delighted to hear your feedback. He’s been committed to making the process as smooth as possible for you, and it’s great to know his guidance and support made a real difference along the way.
Allen was very helpful and with a…
Allen was very helpful and with a speedy response time. Thank you.
4 sierpnia 2026
Odpowiedź od Verify Online
Hi Georgia, thank you for your feedback. We’re really pleased to hear Allen was helpful and able to respond so quickly. He’ll appreciate your kind words. If there’s anything more you need, we’re always here to support you.
Customer service was nice
Customer service was nice. I got relatively quick response from Allen.
However, I don’t appreciate the platform was buggy and did not allow me to efficiently upload my documents quickly. This is a platform that’s treating delicate information and buggy platforms make it a very uncomfortable experience for users like me. Platforms like these should simply NOT be buggy. Please upgrade your the quality of your software developers.
3 sierpnia 2026
Odpowiedź od Verify Online
Hi Alejandra, thank you for sharing your experience, and I’m glad Allen was able to assist you quickly. I’m sorry the platform didn’t perform as smoothly as it should. We understand how important a reliable upload process is, especially for sensitive documents. A member of our team will contact you shortly to help resolve this and make sure everything is working properly for you.
Good communication and good feedback…
Good communication and good feedback and solution
3 sierpnia 2026
Odpowiedź od Verify Online
Hi Emmanuel, thank you so much for your kind words. I’m really glad the communication and solution worked well for you, and we appreciate you taking the time to share your experience.
Odpowiedź od Verify Online
Hi Funmilola, thank you for your feedback. We’re really glad to hear you received an accurate response and that you’re pleased with the support. If you need anything else, we’re here to help.
Quick response and a friendly but…
Quick response and a friendly but professional manner from Allen
22 lipca 2026
Odpowiedź od Verify Online
Thank you for your feedback. We’re really glad to hear Allen was able to help so quickly and with such a friendly, professional approach. We’ll make sure he sees your kind words.
The best customer service provided by…
The best customer service provided by Allen. I was having troubles with uploading my documents. Allen helped me through email sending new link. Very quick response within hours. Got everything sorted. Thanks Allen
22 lipca 2026
Odpowiedź od Verify Online
Hi Kaur, thank you so much for your kind words. We’re really glad Allen was able to help get your documents uploaded smoothly. He’ll be thrilled to hear your feedback. Thanks again for taking the time to share your experience.
The one who gave me the assistance
The one who gave me the assistance, Allen, was very prompt and supportive. He made the experience great and easy for me.
21 lipca 2026
Odpowiedź od Verify Online
Hi Joana, thank you for sharing this. Allen will be pleased to know his prompt support made the experience smooth and straightforward for you.
Whilst the id verification process is…
Whilst the id verification process is very quick and efficient what they don’t tell you is that you get signed up to a free months trial of unnecessary services that auto renew with no warning and to challenge this scam you get referred to a different company. Avoid
13 lipca 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Duncan, thanks for taking the time to share your experience. I want to reassure you that we’re not a scam and I can see you’ve already been in contact with our support team, so I’m unsure why it’s come across that way.
Any optional services are clearly shown before you choose them, and you can cancel at any time. If anything has been unclear or you’re still having issues, just get in touch with us and we’ll be happy to help get everything sorted.
Great service
Great service, was very fast with responding and was very helpful in getting my problem resolved. I’d recommend them definitely
17 lipca 2026
Odpowiedź od Verify Online
Hi Phil, thanks so much for sharing this. We’re really glad to hear our team was able to help and get everything resolved quickly for you. We appreciate the recommendation, it means a lot.
Effective assistance when needed.
I confess that at age 81 I found the online verification process at first very confusing, what with a plurality of organizations with different names - Clear Check, Apostille Online, Verify Online etc. So it was a great relief when I contacted VO´s Customer Service where an extremely helpful employee called Allen explained things in simple terms, dispelled my confusion and assisted me in resolving the matter speedily to my complete satisfaction. Thanks for your help.
14 lipca 2026
Odpowiedź od Verify Online
Hi Russell, thank you for taking the time to share this. We understand the online verification process can feel overwhelming, especially with several services involved, so we’re really glad to hear Allen was able to simplify everything and guide you through it clearly. It’s great to know his support helped resolve the matter quickly and to your full satisfaction.
We appreciate your feedback and will make sure Allen sees your kind words.
Allen promptly attended to my query and…
Allen promptly attended to my query and it was solved in time.
13 lipca 2026
Odpowiedź od Verify Online
Hi Daniel, thank you for your feedback. I’m glad to hear Allen was able to assist you so promptly and get everything resolved in good time. We appreciate you taking a moment to share your experience.
Allen Contacted us quickly after…
Allen Contacted us quickly after submitting our query and was very helpful and provided us with everything we needed.
10 lipca 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Christine, thank you for your feedback. Allen will be really pleased to hear your kind words. We’re glad he was able to get back to you quickly and provide everything you needed. We appreciate you taking the time to share your experience.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.