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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Ordered with 48 hour tracked delivery. Now 10 days since order was said to be on its way and nothing. Finally got an automated reply from evri bott so say they are looking into it but despite 3 ema... Zobacz więcej

Oceniono na 3 z 5

Leider fallen Zollgebühren an. Und trotz vorheriger Absicherung über das Unternehmen, dass keine zusätzlichen Kosten entstehen lehnte VentureSocks ab, die entstandenen Gebühren zu erstatten.

Oceniono na 5 z 5

I know it might be difficult to get excited about socks but MAN these are just the best. Huge range of some pretty amazing designs and colours, also SUOER comfy too. I have at least 7 pairs of these... Zobacz więcej

Oceniono na 4 z 5

I've ordered my socks for the awesome designs because I love crazy socks. But they don't just look good, they also fit perfectly and are comfortable while running. They could be a tiny bit thinner b... Zobacz więcej

Informacje dotyczące firmy

  1. Sprzedaż odzieży

Napisane przez firmę

Home of the world's coolest socks! Designed in the UK. Sold Worldwide.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

155 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

New favourite socks

Really impressed, super high quality socks and fast delivery.

I'm used to just grabbing a multipack of socks which just wear out pretty quickly. Can instantly tell the difference between these and just any old sock.

More comfortable and the designs are really cool.

Will definitely be buying again

23 września 2025
Opinia niezależna
Oceniono na 2 z 5

Misleading advert. Not super soft. Not wicking

First off the designs look great so 5 stars for that but sadly that’s where the 5 stars end.
The socks with full print (ie not white) look great on the advert but the reality is different, there’s big black lines down the sides of the full print socks where the front and back printing join, which looks bad. Also, once you put them on, the printing looks faded and not great.
They claim to be super soft and wicking but neither of those things are correct. The socks are ribbed and you can feel the ribbing on the souls of your feet. It’s not uncomfortable but equally, not super comfortable. I would say though, they are less comfortable than standard socks.
Wicking…. Nope. Because they’re thick your feet get hotter and sweatier than with other general socks.
I was really disappointed with the printed ones but i do still sometimes wear the white ones with designs on the back.

20 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Very poor customer service !

thought i would give a try to a new to me sock brand they had some cool patterns and i love socks ! ordered up 8-10 pairs , a week later get a bill for another 50-60$ for tax and import fees which are not listed at all on there website inquired with them through email as they have no customer service number , they refuse to credit me back my order as im not paying the extra fees for socks for that amount , they have no option to cancel order , it has never arrived after more than 3 weeks so i cant refuse it and they just leave you on read ... very poor customer service ! i will just go back to tried and true Stance socks ! So as an update they were very quick to respond here but not at all with emailing in after asking to just refund my order as we still never received any goods after 1.5 months . We finally had to do a charge back on our card they even tried to deny the charge back but once the card reviewed the order we got our money back . It’s not really even the 200$ in socks it’s the principal of the matter I would go out of my way to promote them but it will be the opposite now !

19 sierpnia 2025
Opinia niezależna
Logo Venture Socks

Odpowiedź od Venture Socks

Thanks for taking the time to share your feedback, and we’re sorry to hear about your experience.

Unfortunately, import taxes and duties are set by the US government and are completely outside of our control. These fees are not charged by us, and as noted on our website, customers outside of the EU may be responsible for paying local duties or import taxes before their order can be delivered.

We understand how frustrating unexpected charges can be, and we’re sorry this wasn’t the experience you were hoping for. We’ve already passed this feedback on to our team so we can make this information even clearer on our site for future customers.

Oceniono na 1 z 5

Terrible store

Terrible store, I never received my ordered goods delivered to Austria. The service team kept me waiting for weeks until I set a deadline. After that, they promised to resend the goods, but I never received a shipping confirmation, a tracking number, or the goods themselves. Further attempts to contact them failed, as the customer service email address no longer exists according to the email provider. Luckily, I had made the payment via PayPal, and they immediately refunded me the invoice amount. Praise to PayPal.

Answer: Using standardized replies to portray the claimant as not credible is a very cheap tactic on your part. How could you have searched for records, by my pseudonym Google name "Your Name"!? That is beyond ridiculous and cannot be serious, can it?
It is normal that something can go wrong, but a professional company should be able to resolve it within five weeks of the order! In the end, all my emails were returned with the notices “Unknown recipient address” and “Mailbox not found,” which I had to submit to PayPal as evidence. Fix your problems instead of shifting the blame onto others. ORDER 21489.

16 września 2025
Opinia niezależna
Logo Venture Socks

Odpowiedź od Venture Socks

We’re very sorry to read your review, but we’re also a little confused as we cannot find any record of your order with us.

Our customer service email address is fully active and we receive messages daily, so we’re concerned that something may have gone wrong along the way.

Could you please provide us with more details such as your order number and the email address used to place the order? This will allow us to properly investigate what happened and clear things up.

We pride ourselves on resolving any issues quickly, and it’s important to us that every customer gets the service and products they’ve paid for.

Oceniono na 1 z 5

Beware of duties and taxes from Evri International

This is my second purchase with Venture. The first one no issues and love their socks. So excited I ordered 6 more pair and shortly afterwards received an email from Evri saying I owed over fifty more dollars in duties and taxes by 9/14/2025 or my socks will be returned. Jo won't reply about this and I've asked several times worrying I was being scammed. Still no reply and now I'm too frustrated and won't pay another penny as I feel paying over one hundred dollars for 6 pair of socks was plenty enough. If this a legit invoice from Evri, Venture did not make me aware of this at the time of purchase or were they even kind enough to reply and suggest what to do.

7 września 2025
Opinia niezależna
Logo Venture Socks

Odpowiedź od Venture Socks

We’re really sorry to read this – we’ve looked into your case and the only message we received was a request to add a free pair of socks to your order, which we responded to promptly. We’ve had no further emails from you regarding customs duties or tax.

Unfortunately, the charges you’ve received are due to recent changes in US import policy. The previous threshold of $800 for duty-free imports was removed unexpectedly, and this has resulted in additional fees being applied to international orders. This isn’t something we were made aware of in advance, and it’s affecting all retailers shipping to the US.

Thanks again for shopping with us, and we hope we can restore your confidence in Venture.

Oceniono na 5 z 5

Great socks

I’ve got to say, I thought I’d never spend a tenner on a pair of socks. But I did .., and they’re worth every penny! Brilliant socks! My first pair I bought a couple of years ago are still going strong. I highly recommend.

1 sierpnia 2025
Opinia niezależna
Logo Venture Socks

Odpowiedź od Venture Socks

Hi Mark,

We really appreciate you taking the time to share this. Glad to hear your first pair is still going strong after a couple of years - that’s exactly what we build them for.

Thanks for backing Venture and for the recommendation, it means a lot.

Oceniono na 5 z 5

Best socks ever

Best socks ever! Rad designs, so soft and comfy. Help with sweaty gym feet. And look soooo cool. Also the coffee is amazing 🤌🏼

15 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Hold jer langt væk fra dette firma

Bestilte to par strømper. Penge blev trukket fra kreditkort med det samme. Strømperne leveres ikke som aftalt, og jeg bliver nu opkrævet yderligere penge af UPS i told og afgifter.

Har skrevet at jeg ønsker at annullere handlen og få mine penge retur, men har ikke modtaget svar.

Står derfor nu uden en vare, jeg har betalt for.

Har efterfølgende modtaget et brev fra UPS med krav om betaling af deres afgift. Hvis man ikke betaler overdrages sagen til inkasso. Det hele virker meget underligt. Man kan vælge at skrive til en mærkelig e-mail adresse, ringe til et tlf nr (der ikke eksistere) eller overføre pengene til en svensk bankkonto.

HOLD JER LANGT VÆK FRA FIRMAET!!!!!

28 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Venture Socks

Took a chance and ordered four pairs of socks as they were quite different to others I'd seen, more than happy to say the quality and designs that I've had are top notch, they fit just nice and look really good 😁

14 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

16 days and still don't have muy socks

It is been 16 days since I paid 55€ for four socks and I am still waiting to receive it. I send them two emails and nobody has answered. It is an adress in Spain, it is not difficult!
Really, really bad service and customer attention. And still don't know if I will receive muy product. Really bad experience

4 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Hooked After One Purchase!!

After my first order, I was sold. Every pair I’ve bought from them has been consistently great quality, and the fast shipping just seals the deal for me

16 grudnia 2024
Logo Venture Socks

Odpowiedź od Venture Socks

This is music to our ears! We're so glad you're loving the quality and speedy delivery – consistency is what we aim for. Thanks for sticking with us, and we can't wait to keep delivering socks you love!

Oceniono na 5 z 5

Perfect for Long Shifts

On my feet for 12-hour shifts, I usually end the day with aching feet. But these socks are a game-changer—lots of cushioning and arch support, so I’m a lot less sore when I clock out

16 grudnia 2024
Logo Venture Socks

Odpowiedź od Venture Socks

This is exactly why we do what we do! We're so glad our socks are making those long shifts a little easier on your feet. Thanks for letting us be part of your day – here’s to more comfort, shift after shift!

Oceniono na 5 z 5

Top-Notch Support Crew

I had an issue with sizing, and their customer support team fixed it right away. They stayed in touch with me throughout the process, making me feel like a truly valued customer

13 grudnia 2024
Logo Venture Socks

Odpowiedź od Venture Socks

Thank you for the amazing feedback! We're so glad we could get the sizing issue sorted for you quickly. Making sure our customers feel valued is what we’re all about – we’re here whenever you need us!

Oceniono na 5 z 5

Superb Comfort and Quality

I’ve been wearing these socks for a few days straight and can’t believe how incredibly soft they are. The support is fantastic, and I can genuinely feel the difference in my feet compared to regular socks.

12 grudnia 2024
Logo Venture Socks

Odpowiedź od Venture Socks

Wow, this made our day! We're thrilled to hear you're loving the softness and support of your Venture Socks – they're designed to keep you comfy no matter how long you wear them. Thanks for choosing us, and here’s to many more happy steps ahead!

Oceniono na 5 z 5

Very comfortable and stylish

Very comfortable and stylish

3 stycznia 2025
Opinia niezależna
Logo Venture Socks

Odpowiedź od Venture Socks

Thanks for the awesome review! We're thrilled you're loving the comfort and style – exactly what we aim for. Here’s to keeping you looking fresh!

Oceniono na 1 z 5

I can’t believe the customer service is…

I can’t believe the customer service is so bad. I am trying to get a response/ resolution to order 16020 other than “it’s at the parcel shop “. I have been to the parcel shop 4 times and it is NOT there. If it was I would have picked it up and I wouldn’t be sending emails or DMs on instagram.
Just to remind you -

…” Under the Consumer Rights Act, when you buy goods from an online retailer, they are responsible for the goods until you receive them.

So, if the courier loses the goods you ordered or they arrive damaged, the retailer is responsible for putting things right, not the courier.

“If your order is not delivered or the delivery company has been useless, you need to take the issue up with the retailer rather than the delivery company,”

Evri are impossible to contact and it is your responsibility to resolve this. Either refund me or send out again via Royal Mail.

31 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent socks

Great material, great design, excellent socks

30 grudnia 2024
Opinia niezależna
Logo Venture Socks

Odpowiedź od Venture Socks

Thank you for the amazing feedback! We're stoked you’re loving the design and quality – it means the world to us. Here’s to more adventures in Venture Socks!

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