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Vanilla Blush Medical Ltd Recenzje 717

Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have recently purchased ladies briefs from VB the first time I have been to the shop the staff were very helpful as I waited for Nicola to help me.I have bought underwear from Nicola many years ago... Zobacz więcej

Oceniono na 5 z 5

Prompt delivery . Excellent product for people with stomas. Soft material which washes well. Wouldn’t use any other product. Great to do business with this company .

Oceniono na 5 z 5

Amazing service! I asked so many questions and Nic was endlessly patient and gave me advice regarding what to buy which has helped enormously. Thank you again - I recommend wholeheartedly

Informacje dotyczące firmy

  1. Dostawca sprzętu medycznego
  2. Dostawca sprzętu dla niepełnosprawnych
  3. Chirurg gastrolog
  4. Sprzęt medyczny
  5. Apteka

Napisane przez firmę

Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.


Dane kontaktowe

Promotion box for Vanilla Blush Medical Ltd

Free Fitting Service.

We offer a free consultation fitting service with one of our experts.

4,8

Doskonała

Wynik TrustScore: 5 na 5

717 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Lady I talked to told me about the…

Lady I talked to told me about the product and how best to use it. She was very professional and informative.
Can not remember the date.

16 lutego 2026
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Odpowiedź od Vanilla Blush Medical Ltd

Thank you for the lovely review. Team VB

Oceniono na 5 z 5

Nic the founder of VB is so caring

Nic the founder of VB is so caring, helpful and knowledgeable and she has personal experience of hernia and stoma. Nic helped me through the process of receiving my two ladies hernia support vests and hernia support belt via the NHS prescription. She drafted a digital letter for my GP, which I emailed to my GP for approval, which was sent direct to my local chemist. Also I purchased myself ladies panties and more ladies vests and I had a very good discount.

All the garments I've received are excellent quality and the ladies support vests fit well for my petite height. They are very comfortable to wear, keep their shape and tightness and easy to wash.

I would highly recommend Vanilla Blush for their excellent professional, friendly service and products.

5 stycznia 2026
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Odpowiedź od Vanilla Blush Medical Ltd

Corina, you are so kind. Thank you for taking the time to go through our products and service. We really appreciate it. Team VB

Oceniono na 5 z 5

Very helpful

Best experience and without there support garment I wouldn’t have normal life with my ileostomy!!!

30 stycznia 2026
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Odpowiedź od Vanilla Blush Medical Ltd

Thank you for the 5 Star. Team VB

Oceniono na 1 z 5

I never received my initial order even…

I never received my initial order even though I have emailed about this on 2 occasions.
No response to my emails. No delivery of order!!

10 grudnia 2025
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Odpowiedź od Vanilla Blush Medical Ltd

Hi Fay, I am sorry to hear this. I have seen you were cc’d into emails about how you must order your stoma garments. Unfortunately that part is completely out of our control as you are under a continence service in Bristol. I’m sorry if you never saw this email, but they have been sent. We are closed now until tomorrow but didn’t want to leave you without a some acknowledgment. I understand this is frustrating, it’s frustrating for us to get a 1star, for something not in our control. I’m confident we can turn that 1 star into 5 once you know the process for you in your area. Team VB

Oceniono na 5 z 5

Great shop

Staff are very knowledgeable and friendly. Easy to talk to for advice

11 lutego 2026
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Odpowiedź od Vanilla Blush Medical Ltd

Thank you for the 5*. Much appreciated. Team VB

Oceniono na 5 z 5

Very professional company

I have been a customer of Vanilla Blush for a few years now and have found the transactions have been very straightforward. The items ordered are of an excellent quality and give the required support. Communication with their customers is excellent.

11 lutego 2026
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Odpowiedź od Vanilla Blush Medical Ltd

What a lovely review, Kenneth. Thank you so much. Team VB

Oceniono na 1 z 5
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Odpowiedź od Vanilla Blush Medical Ltd

Hi Carol. Sorry to hear you found the pants too expensive. Looking at your order, looks like you bought one pair @ £15, a pack of three is £30. I have taken the liberty to refund you including your shipping. Maybe, in the future you will consider reaching out in advance, we will help you with any pack savings as well as a complimentary discount. Hope this response is acceptable. VB Team.

Oceniono na 5 z 5

Great choices

Great choices! So nice to find cheerful, courful stoma knickers which are totally practical. I may be 76 but do not want to be condemned to boring, old person, lingerie just because I have a urostomy. Shame there aren’t matching bras as well as I like lingerie sets. But well done and keep it going!

25 stycznia 2026
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Odpowiedź od Vanilla Blush Medical Ltd

Wonderful to read, Sheena. Thank you. We wish we could do the matching bras but becomes very problematic with all the sizes and we are experts in the abdomen over the chest. Hope that makes sense. Team VB

Oceniono na 4 z 5

Supportive !

VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice.
In my own personal example , my order for an NHS Support belt arrived next day and Nic offered tips on exactly how to wear the belt during exercise.

23 stycznia 2026
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Odpowiedź od Vanilla Blush Medical Ltd

Such a lovely review. Thank you Lea. We really appreciate it. Team VB

Oceniono na 5 z 5

Quality support wear with great service

Consistently high quality stoma wear accompanied with great service. I've been wearing their vests for over 6yrs now, and greatly appreciate the support! Ordering, communications and delivery are all smooth. Thank you.

25 grudnia 2025
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Odpowiedź od Vanilla Blush Medical Ltd

Thank you very much, William. Lovely review. Team VB

Oceniono na 5 z 5

Amazing products and customer service

The Vanilla Blush team is always ready to help with any questions. They have a good selection of prescription underwear and their swimwear for ostomates is amazing.

18 stycznia 2026
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Odpowiedź od Vanilla Blush Medical Ltd

So kind of you to say, Tracy. Thank you. Team VB

Oceniono na 5 z 5

Great

Great, efficient and quick service

22 stycznia 2026
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Odpowiedź od Vanilla Blush Medical Ltd

Thanks for the 5* Jo. Team VB

Oceniono na 5 z 5

Excellent service and products

Excellent service and specialised, highly important products for people like me with specialised needs...I Highly recommend them.

30 stycznia 2026
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Odpowiedź od Vanilla Blush Medical Ltd

Really appreciate this David. Thank you. Team VB

Oceniono na 5 z 5

A very professional set up I was warmly…

A very professional set up I was warmly welcomed at the shop. I met Nicola who looked after me very well she explained everything in depth about my Hernia and different ways to looking after it I took her advice and have now received my Hernia belt.
Thank you Vanilla Blush.

9 stycznia 2026
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Odpowiedź od Vanilla Blush Medical Ltd

Just a lovely review, thank you Ronald. Team VB

Oceniono na 5 z 5

Super service Vanilla Blush

Caring and knowledgeable approach.
Stated objectives and purpose were accurate and timeframe was realistic.
Product was perfect

7 stycznia 2026
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Odpowiedź od Vanilla Blush Medical Ltd

Thank you Colm. Team VB

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