Made an order, seems like the items ordered are NOT in the country, see message below from them: Dear Customer Please accept our sincere apologies for the delay in your order. We are currently... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought the pack of 10 Crystal Pro Max Banana Ice to try and now I’m glad I did. No issues with any of them, good battery life, and Banana Ice is spot on - not too strong, nice and refreshing. Much... Zobacz więcej
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Vapebig are an excellent company offering a good selection of vapes at very good prices.The vapes are a very good quality and value for money.The customer service is very good and a customer is kept f... Zobacz więcej
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The cheapest prices I have found and delivery is always spot on! The reward scheme is an added bonus too, I cant praise you enough 😁
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Informacje dotyczące firmy
- Sklep z e-papierosami i akcesoriami
- również w kategorii:
- Dostawca tytoniu
- Platforma sprzedażowa online
- Sklep RTV
- Sklep z produktami dla zdrowia i urody
- Sklep z tytoniem
Napisane przez firmę
At Vape Big, we believe vaping should be simple, affordable, and hassle-free. That’s why we’ve built our reputation as one of the UK’s leading online vape retailers, trusted by thousands of customers nationwide. We pride ourselves on offering the most competitive pricing online, ensuring you get unbeatable value on every order. From bestselling disposable vapes and e-liquids to advanced vape kits, pods, and coils, we stock the latest and most in-demand products from the industry’s top brands. Our catalogue is constantly expanding so you’ll always find fresh new flavours, devices, and deals right here. When it comes to service, speed matters. All orders are processed quickly with fast, reliable shipping across the UK, so you can enjoy your vape essentials without unnecessary delays. Whether you choose Royal Mail Tracked or express courier delivery, you can shop with full confidence that your order will arrive on time and securely packaged. Customer satisfaction is at the heart of everything we do. Our dedicated team is always on hand to help with product advice, order queries, or aftercare support. With Vape Big, you’re not just buying products—you’re joining a community built on trust, reliability, and unbeatable value. Shop smart. Shop Vape Big.
Dane kontaktowe
Vape Big, 124 City Road, EC1V 2NX, London, Zjednoczone Królestwo
- support@vapebig.co.uk
- vapebig.co.uk
4,1
Dobra
258 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 94% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
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Review
They have a great choice of flavours a lots of different brands and excellent value for money would highly recommend them
24 lutego 2026
Odpowiedź od Vapebig
Hi
Thank you for your kind feedback We’re really pleased to hear that you’re happy with the range of flavours and brands we offer and that you found good value for money
Your recommendation means a lot to us and we truly appreciate your support
Regards.
Odpowiedź od Vapebig
Hi
Thank you for your message and for your feedback regarding the price
At the moment our prices are already set as competitively as possible so we’re unable to offer an additional discount on this occasion. However we regularly run promotions and special offers so it’s always worth keeping an eye out for those
We appreciate your support and hope to continue serving you in the future
Regards.
BEWARE!
BEWARE!! Just received a Docusign from this company and I’ve NEVER bought from them. I most probably signed up for one of their discounts for a first time customer but never actually shopped with them. I’ve never had this with any other organisation and will now be unsubscribing from any future mailings.
22 lutego 2026
Opinia niezależna
Odpowiedź od Vapebig
Dear Customer,
Thank you for raising this.
We would like to clarify that the email some customers received was a spam email sent via a third-party email platform that we use for marketing communications. The email was not authorised or created by our company.
After immediate investigation with the third-party provider, they have confirmed that there has been no data breach and no customer data has been compromised. Our customer database remains secure.
It appears the spam email was distributed more broadly across the platform’s database, which unfortunately meant some of our customers received it.
We advise all customers to ignore and delete the email. Please do not click on any links within it.
Our business continues to operate as normal, and we are working closely with the third-party provider to ensure additional safeguards are in place.
We sincerely apologise for any confusion or concern this may have caused and appreciate your understanding.
Kind regards,
Excellent service
Excellent service, was going on a last minute holiday and Vape Big provided an express service and delivered in time. I would reccomend to all!
20 lutego 2026
Opinia niezależna
Odpowiedź od Vapebig
Thank you for your wonderful review!
We're delighted to hear that our express delivery service helped get your order to you in time for your holiday. We always strive to provide fast, reliable service, so it's great to know we were able to help when you needed it most.
Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future.
Kind regards.
Very good service … great…
Very good service … great communication.. delivery on time .. highly recommended
19 lutego 2026
Opinia niezależna
Odpowiedź od Vapebig
Thank you for your kind review!
We're delighted to hear that you were happy with our service, communication, and on-time delivery. Providing a smooth and reliable experience for our customers is always our goal, so it's wonderful to know we met your expectations.
We truly appreciate your recommendation and your support. We look forward to serving you again in the future.
Kind regards.
It is with the utmost enthusiasm and a…
It is with the utmost enthusiasm and a fully charged battery that I submit this commendation of your exemplary service.
Never before have I encountered such efficiency, professionalism, and genuine helpfulness in the noble pursuit of flavored clouds. My inquiries were answered with the speed of a well-primed device, and my order arrived so promptly I briefly suspected teleportation.
Should there exist an award for Outstanding Achievement in Vape Excellence, I trust your trophy cabinet is already overcrowded.
I remain a loyal and highly impressed customer. Kindly accept my five-star review as a token of my appreciation.
20 lutego 2026
Opinia niezależna
Odpowiedź od Vapebig
Thank you for this absolutely legendary review! We’re thrilled to hear our service hit faster than a freshly charged device and that your order arrived with near-teleportation speed
Your kind words truly mean the world to our team — we take great pride in delivering both quality products and top-tier service in the noble pursuit of flavored clouds
If an award for Vape Excellence ever appears we’ll be sure to dedicate it to customers like you. Thank you for your loyalty and for the glowing five-star support — we can’t wait to serve you again!
Been buying off this website for a long…
Been buying off this website for a long time, great service, any issues are resolved within 24 hours. Definitely recommend.
5*
6 lutego 2026
Opinia niezależna
Odpowiedź od Vapebig
Thank you so much for your continued support and for the amazing 5★ review! We’re really pleased to hear you’ve been shopping with us for a long time and that you’re happy with our service Resolving any issues quickly is very important to us, so it’s great to know we’re getting it right We truly appreciate your recommendation and look forward to serving you again soon.
Great prices and quick delivery!
19 lutego 2026
Opinia niezależna
Odpowiedź od Vapebig
Thank you for your fantastic review!
We're delighted to hear that you were happy with our competitive prices and quick delivery service. Providing great value and fast shipping is something we work hard to achieve, so it's wonderful to know we met your expectations.
We truly appreciate your support and look forward to serving you again soon.
Kind regards.
Ordered yesterday and delivered today
Ordered yesterday and delivered today. Great service and products. Don’t usually leave reviews but have never let me down
19 lutego 2026
Opinia niezależna
Odpowiedź od Vapebig
Thank you so much for taking the time to leave a review — especially since you don’t usually write them! We’re really pleased to hear your order arrived so quickly and that you’re happy with both our service and products Your continued support truly means a lot to us.
Great reliable service
Great reliable service, speedy delivery & good prices
12 lutego 2026
Opinia niezależna
Odpowiedź od Vapebig
Thank you so much for your kind feedback! We’re really glad you’re happy with our service, delivery speed, and prices Your support means a lot to us and we look forward to serving you again soon.
Dodgy Docu sign link…AVOID
Received really dodgy Docu sign link attachment email from: support@ vapebig.co.uk
DO NOT OPEN, spyware and will infection your PC
20 lutego 2026
Opinia niezależna
Odpowiedź od Vapebig
Dear Customer,
Thank you for raising this.
We would like to clarify that the email some customers received was a spam email sent via a third-party email platform that we use for marketing communications. The email was not authorised or created by our company.
After immediate investigation with the third-party provider, they have confirmed that there has been no data breach and no customer data has been compromised. Our customer database remains secure.
It appears the spam email was distributed more broadly across the platform’s database, which unfortunately meant some of our customers received it.
We advise all customers to ignore and delete the email. Please do not click on any links within it.
Our business continues to operate as normal, and we are working closely with the third-party provider to ensure additional safeguards are in place.
We sincerely apologise for any confusion or concern this may have caused and appreciate your understanding.
Kind regards,
Vape Big
Great variety of stock
Great variety of stock, very cheap prices best in the market couldn’t recommend a better place top tier.
8 lutego 2026
Opinia niezależna
Odpowiedź od Vapebig
Thank you for taking the time to leave such a fantastic review We’re delighted to hear that you’re happy with our variety and pricing Your recommendation truly means a lot to us and we appreciate your continued support.
Beware this scam company
Beware this scam company, they have compromised personal data and are sending emails out which look like they are a DocusignDocument. Be careful of clicking any links as they will look to hack your data even further if you attempt to open this on a desktop machine. I have evidence.
20 lutego 2026
Opinia niezależna
Odpowiedź od Vapebig
Dear Customer,
Thank you for raising this.
We would like to clarify that the email some customers received was a spam email sent via a third-party email platform that we use for marketing communications. The email was not authorised or created by our company.
After immediate investigation with the third-party provider, they have confirmed that there has been no data breach and no customer data has been compromised. Our customer database remains secure.
It appears the spam email was distributed more broadly across the platform’s database, which unfortunately meant some of our customers received it.
We advise all customers to ignore and delete the email. Please do not click on any links within it.
Our business continues to operate as normal, and we are working closely with the third-party provider to ensure additional safeguards are in place.
We sincerely apologise for any confusion or concern this may have caused and appreciate your understanding.
Kind regards,
Vape Big
Super fast delivery as always 🙂
30 stycznia 2026
Odpowiedź od Vapebig
Thank you for your lovely feedback! 😊 We’re really happy to know you’re satisfied with our service Always a pleasure serving you!
Good choice quick delivery
4 lutego 2026
Odpowiedź od Vapebig
Thank you for your kind review! We’re happy you liked your choice and our quick delivery We hope to serve you again soon.
Always stick with these guys! A++++ 💯
Always stick with these guys. Spot on any problems easy to contact. Was sent wrong once and they sent replacements straight away. Reliable honest shop great offers great flavours.
29 stycznia 2026
Opinia niezależna
Odpowiedź od Vapebig
Thank you so much for your amazing review! 🙌 We really appreciate your support and kind words We’re glad we could sort the issue quickly for you and that you’re enjoying the flavours and offers Customers like you make what we do worthwhile – thanks for sticking with us! 💯
Brilliant thank you
1 lutego 2026
Odpowiedź od Vapebig
Thank you so much! We’re really happy you enjoyed it and truly appreciate you taking the time to leave such a lovely review 😊
Bought loads had no problems always…
Bought loads had no problems always delivering great deals
29 stycznia 2026
Odpowiedź od Vapebig
Thank you so much for your continued support and kind feedback! We’re delighted to hear you’ve had no problems and are happy with the delivery and our deals We truly appreciate your loyalty.
Odpowiedź od Vapebig
Thank you so much for your kind feedback! We’re really pleased to hear you’re happy with the fast delivery and the items We truly appreciate your support and look forward to serving you again.
Scam Stay Away
Ordered vapes from Vape Big, paid for next day delivery and guess what - NOTHING!!! I emailed them and was told ‘ sorry parcel lost in transit’ really! Was told refund will be issued in 4-5 days and once again NOTHING! Stay clear of this company!
23 stycznia 2026
Opinia niezależna
Odpowiedź od Vapebig
Dear Customer
We’re very sorry to hear about your experience and understand your frustration
Unfortunately once parcels are handed over to the courier delays or losses can sometimes occur outside of our control As soon as we were informed that your parcel was lost in transit we immediately arranged a refund as per our policy
Refunds can take 4–5 working days to appear in your account depending on your bank’s processing time If you have still not received it, please contact us directly with your order details so we can check this for you as a priority
We truly apologise for the inconvenience caused and would like the opportunity to resolve this for you
Kind regards
Vape Big Support Team.
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