How quickly item arrived and sending missing parts (cover caps) afterwards…superb customer service that way! Hard to get in touch over the phone…would be ideal if obvious contact number was available... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was a bit dubious to order at 1st as was cheaper than everyone else checked them out and all good,glad i ordered it was seamless from start to finish.ordered a rhino carrier as had them before they a... Zobacz więcej
I wasn't sure if the system I wanted worked with my van. I filled in the form online and Chris contacted me very quickly and cleared everything up straight away. He was really good at communicating an... Zobacz więcej
I was a bit apprehensive using a company that I’d not heard of before. But after buying a Rhino rack from them recently would definitely recommend and personally use again. The updates etc were great.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
vanroofrack.co.uk is an online e-commerce retailer of leading brands of van roof racks, ladder lifters, and pipe carriers. We also sell associated accessories to help you organise your tools and provide vehicle security.
Dane kontaktowe
Zjednoczone Królestwo
- sales@vanroofrack.co.uk
- vanroofrack.co.uk
4,8
Doskonała
479 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent product and delivery
8 października 2024
Odpowiedź od Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were satisfied with both the product and our delivery service.
Excellent service
Excellent service. Next day delivery promise & delivered next day.
7 listopada 2024
Odpowiedź od Vanroofrack.co.uk
That's fantastic! We're glad to hear that we were able to fulfill our next-day delivery. Thank you for your business.
Odpowiedź od Vanroofrack.co.uk
Thank you for your positive feedback! We're glad to hear that you were satisfied with our price and delivery service.
Odpowiedź od Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were satisfied with our service and the performance of the roof rack.
My Rhino roof rack turned up on time…
My Rhino roof rack turned up on time and looks great on my van
27 października 2024
Odpowiedź od Vanroofrack.co.uk
That's great to hear! We're glad that your Rhino roof rack arrived on time and looks great on your van. Enjoy using it!
A great neat roofrack.
A great neat little roofrack and clear easey assembly instructions, all went together well.
30 października 2024
Odpowiedź od Vanroofrack.co.uk
That's fantastic to hear! We're glad that you found the roof rack easy to assemble and that you're happy with the final result.
Excellent delivery service
Excellent delivery service, communication and products
28 października 2024
Odpowiedź od Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were impressed with our delivery service, communication, and products. Please let us know if you have any other questions or requests.
Quick and efficient delivery and a…
Quick and efficient delivery and a great product.
27 października 2024
Odpowiedź od Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were satisfied with our delivery service and the quality of the product.
Odpowiedź od Vanroofrack.co.uk
Thank you for your positive feedback! We're glad to hear that your order was delivered early and that you've successfully installed the product. Please let us know if you have any other questions or requests.
Great service and help when I phoned…
Great service and help when I phoned them plus a quick delivery with all parts 👍🏻
7 października 2024
Odpowiedź od Vanroofrack.co.uk
That's fantastic to hear! We're thrilled that you were impressed with our service, helpfulness, and quick delivery with all parts. Thank you for your positive feedback!
All the questions that I needed answers…
All the questions that I needed answers to were answered and put my mind at ease to go ahead with the order
7 października 2024
Odpowiedź od Vanroofrack.co.uk
That's great to hear! We're glad that our team was able to provide you with the information you needed to make an informed decision. Thank you for your business!
Very happy with delivery company as…
Very happy with delivery company as requested I asked for a phone call from driver when he was getting close. He did call which was great as I work and live alone. Thanks
7 października 2024
Odpowiedź od Vanroofrack.co.uk
That's fantastic to hear! We're glad that the delivery company accommodated your request for a phone call. It's great that they were able to provide you with that extra level of service. Thank you for your feedback!
I highly recommended this shop…
I highly recommended this shop fantastic product and excellent customer service!
30 września 2024
Odpowiedź od Vanroofrack.co.uk
Thank you for your positive review! We're glad to hear that you were impressed with our product and customer service. We appreciate your business!
Excellent roof bars
Excellent roof bars , slightly cheaper than buying direct from Rhino and delivery was next day , ordered at 2.00 ish, delivered at 8.30 the next morning .
1 października 2024
Odpowiedź od Vanroofrack.co.uk
That's fantastic to hear! We're thrilled that you were impressed with the quality of the roof bars, the competitive price compared to buying directly from Rhino, and the speedy next-day delivery. Thank you for your positive feedback!
Made a big cock up on 1st delivery but…
Made a big cock up on 1st delivery but recovered well.
30 września 2024
Odpowiedź od Vanroofrack.co.uk
Thank you for your feedback. We apologize for any inconvenience caused by the initial delivery issue. We're glad to hear that we were able to rectify the situation. Please let us know if you have any other questions or concerns.
Great in all quarters!
Great Price. Great technical support. Great communication. Great delivery with DPD. overall fantastic buying experience.
26 września 2024
Opinia niezależna
Odpowiedź od Vanroofrack.co.uk
That's fantastic to hear! We're thrilled that you were impressed with our price, technical support, communication, and delivery experience with DPD. Your satisfaction is our top priority. Thank you for your positive feedback!
Very good customer service.
9 września 2024
Odpowiedź od Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that you were satisfied with our customer service. Please let us know if you have any other questions or requests.
Odpowiedź od Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that your order was delivered on time. Please let us know if you have any other questions or requests.
Price wise excellent and my goods were…
Price wise excellent and my goods were delivered the very next day as promised.
5 września 2024
Odpowiedź od Vanroofrack.co.uk
That's great to hear! We're happy to know that you were satisfied with both the price and our fast delivery. Thank you for your business.
Odpowiedź od Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that you were satisfied with our delivery service. Please let us know if you have any other questions or requests.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.