Amazing service. Unit arrived with 30 hrs of ordering. Well packed etc. Would recommend and will use again.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good value, quality product and great service. The radiator I bought was missing one of the chrome end caps (manufacturer error) - a quick phone call, no quibble… two spare caps arrived within 24 hour... Zobacz więcej
Agreed to give full refund due to faulty TRV valve then stopped replying to messages on eBay when requested return address. Having to dispute the transaction with my bank now. The guarantee they offer... Zobacz więcej
Reakcja na opinię
Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.
Dane kontaktowe
Unit 3 Parc Caer Seion, LL32 8FA, Conwy, Zjednoczone Królestwo
- 01492 593336
- info@valvekings.com
- valvekings.com
4,5
Doskonała
293 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent quality towel radiator
Excellent quality towel radiator, looks amazing, heat output is brilliant, worth every penny!
4 października 2022
Brought a vertical radiator at a cost…
Brought a vertical radiator at a cost of 250 pound, when the Plummer put it in the wall the one section was bent. I emailed on the Monday saying it was not satisfactory to which I was told take a photo of the packaging, I had thrown this away Iv emailed several times of which no reply. The Faulty goods act says that if a product is not as it should be & you notified within 30 days your entitled to a refund.
19 września 2022
Opinia niezależna
Odpowiedź od Valve Kings
Unfortunatelly as the pictures provided confirmed and we advised in response to your original email, the radiator had already been fully installed onto your central heating system.
All goods should be fully inspected prior to installation. Despite this we would have still started a claims process if the standard images of the supporting packaging had been provided (in-line with the online returns process) Unfortunatelly all the packaging had also been disposed of so we were unable to start this.
If the goods had been checked on arrival prior to installation then this would have been handled as per our returns T&Cs
Good quality product great service
I am very impressed with the quality and service provided by Valve King. The items arrived very quickly and were very well packed. They were easy to fit and look great. I would certainly purchase from them again.
29 sierpnia 2022
Product seems good but not sure about…
Product seems good but not sure about the rest. Order was due within 2 days - using APC logistics. It didn’t arrive. Called both APC and Valve Kings on Saturday morning - no answer, but we’re supposed to be open. Called APC again Monday, no answer. Called Valve Kings and CS answered and promised call back - didn’t happen BUT the part did arrive the next day. It could be that the company is good but who knows and I suspect using APC, although cheap, is not doing much for their business.
13 września 2022
Odpowiedź od Valve Kings
Hi Paul,
Many thanks for your review. Having reviewed your order this morning I can see that APC attempted delivery the day after your order on the 6th, but as no one was in the address the delivery was carded with instructions to rearrange the delivery.
Unfortunately we are closed over the weekend and our contact page outlines this information.
We did receive a call on Monday morning and actioned the item to be delivered on the Tuesday and for it to be left safe if not in.
Kind regards,
Lee @ Valve Kings
The order was placed at approx 13.45 on…
The order was placed at approx 13.45 on Friday 2 weeks ago. The 800 x 800 towel rail arrived, in Scotland, the following morning, at about 11AM. Absolutely incredible, I'll be back when I need something else.
19 sierpnia 2022
Excellent delivery
Excellent delivery, excellent quality and looks great on bathroom wall. Will buy another one for next project
18 sierpnia 2022
First class service and delivered…
First class service and delivered within 8 hours of ordering
25 lipca 2022
This is the 2nd order from them the…
This is the 2nd order from them the quality and customer service is first class well done again x
21 lipca 2022
Customer service was excellent
Customer service was excellent, answered all my questions and shipping was very fast! The valves I ordered are very nice. Will use this company again
20 lipca 2022
A really great service
A really great service, quality item, not fitted yet but all arrived in good time, Courier was efficient and cheery.
17 lipca 2022
Different colour than their website shows
Did not check that the item purchased was the same colour as their website photo and apparently it wasn't even similar
Had to request a return.
Having said that , Morgan was a polite person and a refund was given quickly
May use again but would have to see a photograph of the actual one they would send before buying
Another one was suggested that looked great
May try this one , but once bitten ?
Otherwise I would have given them ⭐⭐⭐⭐⭐
11 lipca 2022
Very pleased with the service
Very pleased with the service. I emailed to enquire when to expect delivery and promptly received a reply with the details. Item arrived very well packed but it has not been fitted yet so as long as it works well too, I will e very happy
22 czerwca 2022
It came on time well packed all good 👍
3 czerwca 2022
Used Valve King before
Used Valve King before, excellent service brilliant product would highly recommend
5 maja 2022
Highly recommended from start to finish
Amazing service from start to finish, a little pricey but next day delivery was spot on. 5*
3 maja 2022
Excellent customer service
I ordered a heating element which was out of stock. They contacted me promptly and offered a higher wattage substitute at the same price which was delivered next day. This is the second time I have dealt with this supplier and will do so in the future.
21 kwietnia 2022
The best service 🙌
The best service 🙌
Ordered a copper finish towel radiator before 2pm and it was delivered the next day!!!
Very pleased with the radiator appearance but as it's yet to be installed can't comment on performance.
Had a need to call prior to ordering and found the chap who answered very helpful and polite 😀
Based on this experience so far I'd happily recommend Valve Kings.
20 kwietnia 2022
Doświadczenie Trustpilot
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