I ordered a Brew Basket for my K32 Beverage Maker. When the company learned the original delivery was delayed, they immediately sent me a new one for free. The product works exactly as expected. To my... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing products and experience shopoing Buydeem products. I have bought a lot of their products as new home gifts for my friends and they always love it. Also fun colors to choose from that matches... Zobacz więcej
I had a RMA issue with a steamer. The customer service rep gave directions for diagnosis, and quickly sent out a replacement unit.
First things first, April’s a big help. She had answered my questions and dealt with my concern. She replied to my emails and explained the issue clearly. I didn’t know if it’s to your end or FedEx... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
A leading next-generation Small Domestic Appliance & Kitchenware brand from Asia, the No.l brand across many new categories in China and Asia market since 2009!
Dane kontaktowe
Stany Zjednoczone
- support@buydeem.com
- us.buydeem.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
I was able to replace a cracked lid by Buydeem, the steam pot is great to use and I love the steamer which could be used to prepare healthy meals and the customer service is great and timely.
Bought kettle
Bought kettle, really good product and customer service advisor is also really responsive and care
I’m a repeat customer of Buydeem and…
I’m a repeat customer of Buydeem and own multiple items from their collection. I’ve always been impressed by the thoughtfulness of their designs and the quality of the build.
Beyond the products themselves, their after-sales service is top-notch—always quick to respond and very professional. It gives me great peace of mind knowing they stand behind their brand. I’m a customer for life!
Best looking with good functions
looked at many brands, their functions and designs for a replacement toaster for my old one before choosing a Buydeem Retro 2 slice.
Noticing that they were offering a open box model I choose the stainless steel finish,
it was shipped quickly but arrived in a badly damaged box, FedEx. After opening the box I noticed a Green toaster, not Stainless it was nice.
In the kitchen, the toaster would not function because the operating lever was jammed
and the toast would not pop up. The lever was severely bent.
I notified the Buydeem customer service and they responded very fast asking for photos of the damaged box and apologizing for the model mix up.
They immediately sent me the correct model then telling me to do what I want with the
Green damaged model. The Stainless Steel model arrived quickly and works perfectly.
I am very happy with the Buydeem service, decisions and new working toaster.
Great service and very helpful!!!
I contacted service for shipment of part 2 and within 24 hours I received it.
Customer service very helpfull!!
I recommend doing business with them!!
I had problems with my Buydeem toaster…
I had problems with my Buydeem toaster and contacted Customer Service. Lina was amazing. She asked me some question and asked for more specific information and eventually she sent me a new toaster. I have never had a customer service experience that was this caring and positive. It sure makes want to buy their products again. Thanks, Lina.
Received product doesn't fully match…
Received product doesn't fully match with that from the product description on their website. Contacted customer service and got a quick reply. This is my 2nd time buying from them. Customer service always good.
Great product support
I bought the slow cooker and had been using it since Feb 2026. Unfortunately for some reason the heating system just failed out of the blue. Wrote in and Lisa took my case. within 1+ week from getting the needed troubleshooting video to getting me a new replacement, it was quick. I am happily cooking again!
Great service
Great service! I received a defective item at first, but they quickly sent me a replacement. Everything works perfectly now and I’m very happy with it.
Amazing Product and Support
April was great to work with. They helped us a lot with a replacement kettle. We love the product and the support was just as good.
great experience buying a pot from…
great experience buying a pot from them. Would buy again.
Amazing customer service dealing with…
Amazing customer service dealing with April.Received a damaged product and sent them an email and was taken care of immediately.lhave ordered 2 small kettles and a small cute little steamer before but decided to go for a bigger one as I like to make steam buns and the large G67 l can steam 16 buns on 2 layer at once and comes out beautifully puffy not soggy and wet like other steamer.April was great to with and even followed up on how’s thing is working. Thanks you April really appreciated for your amazing service will let you know if l have any question in the future. Thanks again keep up the good work!
Excellent customer services
Very happy with the customer services. I have a little issue with the product in the first but once I reached out to the customer service, they sent another one immediately, now it works well.
Bought a water dispenser
Bought a water dispenser, received an ised one, but after we reached out buydeem, they send us an brand new oneand we got it three days after. We love buydeem, we have their steamer and air flyer as well. And all of them works so well and fits our daily lifes.
Great customer service
My first toaster delivered damaged and the BuyDeem customer service responded quickly to send me a new one for no cost. It was an excellent experience. The toaster itself if beautiful and I would recommend!
The customer service was great and very…
The customer service was great and very efficient. Rika helped me to solved the problem quickly. It was easy to communicate via emails.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








