Urban Revivo Recenzje 

340
•
Wynik TrustScore: 2.5 na 5

2,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered a dress and according to the specs given would have been a perfect fit. Upon receiving it and trying it, i was quite disappointed it was tight around a few areas. I wrote to service... Zobacz więcej

Oceniono na 1 z 5

Customers from Germany!! Stay away! Or contact me directly, I’m filling a lawsuit against this company and reporting it to the Verbraucherschutz. It’s a scam. My order 244747 was shipped from Asia.... Zobacz więcej

Oceniono na 5 z 5

UR always delivers great quality items at affordable prices! What I love about this company is that they make unique pieces inspired by latest trends and their quality is never compromised even when p... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I ordered a three piece with multicolored trouser and deep red tops in a women’s large size. When it arrived it was plain grey, might have fit an 8 year old girl and was appallingly badly made. Despit... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Urban Revivo is designed to inspire those who imagine every path as a runway, precisely because we believe they are the ones who push fashion forward. Urban Revivo is the ultimate playground for the fashionista (or closet fashionista) in everyone.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

340 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 7% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(340)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 20

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Oceniono na 5 z 5

Blown away by the quality!!!!

I was a little suspect about ordering from them because of their very reasonable prices, even though I saw some of their merchandise on Hoda & Jenna. But when I received my short white tweed jacket, I was blown away by the quality both on the outside, the inside lining and even the buttons!!!! It’s absolutely beautiful!! I’ve worn it a two times already and a few people asked if it was Chanel!! I’m already looking at other pieces they have that I would love to own. Check them out! You will not be disappointed at all!!

1 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Thank you Urban Revivo🥰♥️💖

My experience with Urban Revivo is truly fantastic. They are very fast and efficient!!! I discovered them quite by accident, and since I love tweed, I ordered 4 short jackets and tweed shorts. Everything is beautiful, the quality is amazing, I am literally delighted and I am sure that I will wear them for many years. A recommendation for everyone. I will certainly leave my impressions on the site about each item individually. Thank you very much Urban Revivo for everything, you are wonderful.

2 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

The design and the quality is top notch

The thing I like the most about this UR, is the chic design and how well-made their clothing are, they are true to their pictures, and the quality can guarantee a few years of wear. They feel high end expensive but you know you didn’t pay a lot. They arrive around 10 days. And the return process is fairly easy as well. Overall I highly recommend this website is you like high fashion but refuse to pay designer price

15 października 2023
Opinia niezależna
Oceniono na 5 z 5

Great customer service and great…

Great customer service and great quality clothes. Have ordered twice now and very happy with all my purchases. One of my sizes was too small and when I contacted them they were able to resolve it promptly. Their sizes run small so make sure to order a size or two up. Love their piece and are timeless which is awesome.

19 października 2023
Opinia niezależna
Oceniono na 4 z 5

Finally gave into the sponsored ads and…

Finally gave into the sponsored ads and I was pleasantly surprised. I bought 4 items 3 sweaters and a skirt. The quality in each item was what will have me return as a client, great quality. Only down side is UR is not size inclusive. I have clients that are US L 10/12and XL and can't find anything on the site that doesn't go past a US Medium

28 października 2023
Opinia niezależna
Oceniono na 4 z 5

Such a cute boot

Such a cute boot! So glad I finally got it this season.
Only down side is the packaging, one of my boots has a really bad crease in the side flap from being bent during shipping. The company should make sure boots especially with this style are placed properly in the bags.
Otherwise, the fit is good - I typically wear an 8.5/9. I ordered the 8.5 and it was fine with a thin sock.

22 października 2023
Opinia niezależna
Oceniono na 3 z 5

Nice Cropped Down Jacket

The jacket that I ordered is nice and I have shopped at Urban Revivo over the years, but when I was in the actual stores in Southeast Asia. As far as being at home here in Los Angeles and recently placing my first online purchase, that was a headache. I got e-mails stating that there was an exception to my delivery. What exception? And where was an explanation to what the exception was? Then, I was told to contact the carrier, but there was no info as to whom the carrier was. Go figure. On e-mail, I was also told that the item had been sent back to the sender. Huh??? It got to the point where I had to e-mail Urban Revivo's customer service and ask where my package was as I didn't have time to continue to be inconvenienced with this situation. Well, suddenly the next day my package was delivered. When I arrived home, I found the Urban Revivo box sitting at my door. But, I have no idea what delivery service made the delivery.
I give three stars for the actual clothing item, although proportions are usually a bit off with Urban Revivo clothes as far as my body type goes. I'm a little over 5 feet 6 inches tall/ 170cm and wear both a U.S. size 8 and 10 in clothing. The jacket that I ordered was a size XL and the sleeves are definitely shorter than I would prefer them to be and also even though it's a cropped jacket, it's cropped shorter than any of my non-Urban Revivo cropped jackets. But, I'll keep the jacket as it will serve its function.
As for the delivery process, I would give 2 stars.

20 października 2023
Opinia niezależna
Oceniono na 4 z 5

I purchased a denim dress that turned…

I purchased a denim dress that turned out amazing. I was skeptical about the quality but it was nice and fit perfectly in my body. I’m 5’7 and 145, the medium was perfect with a little stretch. I will definitely purchase items again

12 października 2023
Opinia niezależna
Oceniono na 1 z 5

The quality was great but unfortunately…

The quality was great but unfortunately they were too short and tight for my body. Have been trying to get a response email on how to return my purchase. VERY poor customer service. Would love to order again but will not because I am unsure of sizing and to return is virtually impossible. UPDATE: They have since reached out and helped me return it!

17 października 2023
Opinia niezależna
Logo Urban Revivo

Odpowiedź od Urban Revivo

Dear Cathy C,

Thank you for letting us know, your feedback helps us make improvements as we expand our business.

Since the materials of the products are different, the corresponding sizes will also be different. We recommend that you check the size chart on the product page to purchase. As long as an item is still in its original condition, we accept returns within 30 days from the date the item was delivered to you. Returns with non-quality problems will be returned by the buyer at their own expense, thank you for your understanding

We have sent your information to the relevant department, and our colleagues will contact you via email if they require any further information.
If you have any other inquiries, please feel free to contact us via these options:
https://urbanrevivo.com/pages/contact-support

We will work on answering your questions as soon as possible and be happy to help you at any time.

Best regards,
URBAN REVIVO TEAM

Oceniono na 5 z 5

Excellent experience with UR

The quality of cardigans are really good for the price I paid too. It took one week to receive the goods so it was pretty fast in my opinion. I like all the items I received and I am happy with my experience with UR. Definitely recommend buying UR for everyone else looking for fashionable items with fair price!

13 października 2023
Opinia niezależna
Oceniono na 2 z 5

Difficult return process

The quality of the clothes is good, just be absolutely sure of the size you want because returning an item for a refund is nearly impossible. They make the process so tedious and frustrating. Even though the quality is good , I won’t be purchasing again because of issues if you have to return an item.

19 października 2023
Opinia niezależna
Oceniono na 1 z 5

Didn’t receive my jacket and they claim…

Didn’t receive my jacket and they claim they delivered it . They sent me a photo of the package with the label as proof of delivery. Which meant nothing . I went on the shipping company website and there is another picture of the package on the floor next to a Pole With the address on it . So they left the package on the floor instead of taking the elevator to the 12th floor as per my shipping instructions.. who does that ??They asked me to call the shipping company and deal with it. I just tried calling them and they are super busy and been put on hold!! Not happy at all and would never buy anything from this website again !!

9 października 2023
Opinia niezależna
Logo Urban Revivo

Odpowiedź od Urban Revivo

Dear Mrs Martin,

We are sorry to hear about your frustrating experience and this is definitely not what we wish to create for our customers.

Please kindly note that in some rare cases, the delivery might be slightly delayed due to processing time in the postal office or Customs office, or even bad weather. Kindly be reminded that business days do not include weekends and public holidays and the tracking information of this order will be updated at important logistics stations or once it arrives in your country.

As per our shipping policy, we will try our best to get your order delivered on time.

If you don't receive your item beyond the stated time, you are eligible for a full refund after we conduct a postal investigation.

Your order is being processed by our colleagues and we have sent you an email. Kindly check your inbox or junk. We're looking forward to your response. We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest you reach out to us via the following options:
https://urbanrevivo.com/pages/contact-support

We will work on answering your questions as soon as possible and we will be happy to help you any time.

Best regards,
URBAN REVIVO

Oceniono na 5 z 5

The best clothing shop!!

The best clothing shop!!
I loved their shoes very good quality and last forever 👍i love the shop because the clothes are unique

16 października 2023
Opinia niezależna
Logo Urban Revivo

Odpowiedź od Urban Revivo

Dear Corina Ples,

Thank you for your love and kind words.

We appreciate your positive feedback - it makes our day and keeps us going.

Have a nice day!
URBAN REVIVO TEAM

Oceniono na 4 z 5

Good quality and fashion design

It’s my 3rd purchase on this website, I’m pretty satisfied so far with my purchase, but before adding to cart, you’d better to check each one’s size chart coz it might different from one to one.

5 października 2023
Opinia niezależna
Logo Urban Revivo

Odpowiedź od Urban Revivo

Dear Consumer,

Thank you for your love and kind words.

We appreciate your positive feedback - it makes our day and keeps us going.

Have a nice day!
URBAN REVIVO TEAM

Oceniono na 5 z 5

Would shop again!

Pretty speedy and lots of updates on the way. The site didn't have my size when I first saw the shoes I purchased but they restocked & let me know when they were available. Happy with the boots so far, light weight and cute. Hoping they stand the test of time.

1 października 2023
Opinia niezależna
Logo Urban Revivo

Odpowiedź od Urban Revivo

Dear customer,

Thank you for your love and kind words.

We appreciate your positive feedback - it makes our day and keeps us going.

Have a nice day!
URBAN REVIVO TEAM

Oceniono na 1 z 5

Customer service won’t respond for return.

Customer service won’t respond. Tried emailing numerous times. Will now dispute with my credit card. Thanks for wasting my time.

2 października 2023
Opinia niezależna
Logo Urban Revivo

Odpowiedź od Urban Revivo

Dear GB,

We're sorry for the inconvenience caused.

We are deeply sorry for the delay in response processing due to the National Day holiday.

We will process the dispute case in Paypal, but we do not suggest you open the dispute, it will make the refund time longer.

As we require more personal details to solve this issue, we'll need your assistance to reach out to us via service@urbanrevivo.com so that we can follow up with the necessary.

We will work on answering you as soon as possible and and we are happy to help you at any time.

Best regards,
URBAN REVIVO TEAM

Oceniono na 5 z 5

10/10

This dress is very well made! I saw it on Jenee Naylor and instantly knew I had to have it. Buy the dress! I got the xl which fits a size 12.

6 października 2023
Opinia niezależna
Logo Urban Revivo

Odpowiedź od Urban Revivo

Dear Mercedes,

Thank you for your love and kind words.

We appreciate your positive feedback - it makes our day and keeps us going.

Have a nice day!
URBAN REVIVO TEAM

Oceniono na 1 z 5

Worst customer service on the planet!! Only order if you want to be scammed out of money!!!

I wish there was a zero star option!! Any of the positive reviews on here are a scam!!!! Do not purchase from here. You need to be 1,000% sure that whatever you buy will fit and the fabric won’t look cheap bc they make returns impossible!! I’m in the U.S. for reference!! This whole company is a scammmmm

6 października 2023
Opinia niezależna
Logo Urban Revivo

Odpowiedź od Urban Revivo

Dear FaylorTaylor,

We're sorry for the inconvenience caused.

Regarding the size issue, since the materials of each product are different, the corresponding sizes are also different. We recommend that you check the size chart on the product page when purchasing. As long as an item is still in its original condition, we accept returns within 30 days from the date the item was delivered to you.

As we require more personal details to solve this issue, we'll need your assistance to reach out to us via service@urbanrevivo.com so that we can follow up with the necessary.

We will work on answering you as soon as possible and and we are happy to help you at any time.

Best regards,
URBAN REVIVO TEAM

Oceniono na 5 z 5

The quality and design are great

The quality and design are great. So does the customer service. They respond quick and handle issues to satisfaction

5 września 2023
Opinia niezależna
Logo Urban Revivo

Odpowiedź od Urban Revivo

Dear Kayla,

Thank you for your love and kind words.

We appreciate your positive feedback - it makes our day and keeps us going.

Have a nice day!
URBAN REVIVO TEAM

Oceniono na 5 z 5

Love everything about the material and…

Love everything about the material and design of my dress; unfortunately it didn’t fit my bust.

25 września 2023
Opinia niezależna
Logo Urban Revivo

Odpowiedź od Urban Revivo

Dear Ni M,

Thank you for your love and kind words.

We appreciate your positive feedback - it makes our day and keeps us going.

As we require more personal details to solve this size issue, we'll need your assistance to reach out to us via service@urbanrevivo.com so that we can follow up with the necessary.

We will work on answering you as soon as possible and and we are happy to help you at any time.

Best regards,
URBAN REVIVO TEAM

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