Paid for my item and still no receipt. They don’t answer emails so how do you resolve any issues? From other posts on here, looks like a scam. They are LTD and details on Company House. Sarah... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Copy and pasting below review because it’s spot on!!!! O am in same position no one responding and still no parcel. Nearly £150 spent on orders. Absolutely awful, don’t waste your money. Ordered we... Zobacz więcej
Skeptical after reading such negative reviews. Ordered last week and my order arrived yesterday via Royal Mail. Even with the issues with the post and new year delays. The outfit is lovely, good q... Zobacz więcej
Scam company! Ordered over 4 weeks ago and received a tracking number from Urban Peaches a few days later but they haven’t sent the parcel to Royal Mail. I have requested a refund but I haven’t receiv... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Online Ladies Fashion Clothing
Dane kontaktowe
4 Foxglove Avenue, CM1 4FW, Chelmsford, Zjednoczone Królestwo
- hello@urbanpeaches.com
- urbanpeaches.com
2,1
Słaba
415 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ordered 2 short sets and they are huge
Ordered 2 short sets and they are huge, costing over £10 to return. There’s no returns label and no response from customer service. Will not order again.
12 lipca 2024
Opinia niezależna
Poor quality, no refund, no service
I received my order which was of poor quality and faulty with seams poor, loose threads. I returned the item with the assurance of refund over a month ago and I am yet to receive my refund or any response from the company. Will be continuing my dispute.
22 lipca 2024
Opinia niezależna
Returned my items as they did not suit…
Returned my items as they did not suit me. I have not received a refund and my email has not been responded to
15 lipca 2024
Opinia niezależna
Avoid unless you are happy to be ignored
Ordered 2 dresses on 3rd July. Royal mail haven't received the order. Emailed three times, left a comment on instagram and filled in the form on the website to see if they can let me know roughly when to expect the dresses as i had ordered them for my holiday. No response from anyone and just left in the dark. customer service - rubbish, delivery time - rubbish. Will i get my dresses? who knows. but fter paying nearly £80 for 2 dresses i would have expected better customer service!
16 lipca 2024
Opinia niezależna
I ordered almost 2 weeks ago now
I ordered almost 2 weeks ago now ! No communication I was asked to send my postcode that the order was being sent to and they would have a look into it ! Still nothing a few days on I've messaged again and still nothing. I've paid and not received my items not even a message/email explaining why I haven't received it or even when !! I've spent over £100 and nothing I think it's pretty bad customer service and puts me off using them again !!
3 lipca 2024
Opinia niezależna
I have been waiting for my order for…
I have been waiting for my order for weeks .I'm very disappointed. I have contacted urban peaches but keep getting the same reply .which is not helpful. Hopefully I will receive my items soon .I feel like I won't order again
15 lipca 2024
Opinia niezależna
Perfect!!!!
Ordered the "Dhalia" two piece set in blue and green was absolutely stunning the quality of the clothes is so comfortable. Delivery was spot on came when it should. Very happy with products
12 lipca 2024
Opinia niezależna
Nice outfit but more expensive than i…
Nice outfit but more expensive than i have seen on other sites.
24 czerwca 2024
Customer service is terrible
Customer service is terrible, chasing everyday for a refund
Ordered 3 sets, button missing off one of the sets, worn one washed it and it’s started fraying already - waiting on the replacement one to come out and waiting for a refund on the one I sent back - to be honest with you would of preferred the refund after wearing the set once.
Wouldn’t waste your money on this company - do not use
1 lipca 2024
Opinia niezależna
No item received yet!!!
Ordered on 23rd June, haven't received my order as at 4th July but have had two emails from them asking me to review my purchase, which they say they dispatched 10 days ago.
So I have no choice but to give 1 star!
23 czerwca 2024
Opinia niezależna
Still waiting for dress to arrive and…
Still waiting for dress to arrive and ordered it 3 weeks ago. Sent several messages via Instagram and email and got no response. When I finally got a response they said the dress would be shipped within 2 days and a week later still no dress and no response. Would never order from this company again
17 czerwca 2024
Opinia niezależna
Shocking customer service…
Shocking customer service took 4 emails to get a response still waiting for a refund will be contacting paypal regarding this. Wouldn't buy again or recommend.
8 czerwca 2024
Opinia niezależna
Still waiting for clothes to arrive
Still waiting for clothes to arrive, tried chasing up no response, email and email sent never shopping here again
26 czerwca 2024
Opinia niezależna
Recently reviewed as a 1 star..
Recently reviewed as a 1 star as I had no response to emails & set took longer than expected.. sets finally arrived just after an updated email explaining that when I had ordered it was out of stock. Customer service/Emails/Stock quantities on webpage could do better, other than that.. Love my set! Worth the wait😍
8 czerwca 2024
Opinia niezależna
Item came with a hole in it
Item came with a hole in it. Have contacted their email and via instagram. And now raised a dispute as used Clearpay. Awful service and will never use again.
1 czerwca 2024
Opinia niezależna
Terrible customer service
Placed the order in the 8th shipped on the 10th and still not arrived and it’s the 23rd. Royal Mail are still expecting it. Contact the company via email and no reply. Awful customer service,
8 czerwca 2024
Opinia niezależna
Wrong pattern sent.
Wrong pattern sent.
Ordered green pleated zigzag pattern as showed on sight but sent green fine pleated dress & short set. Really wanted the zigzag set.
Have had several items from this business and im really pleased with them.
13 czerwca 2024
Opinia niezależna
Really struggling to get a refund sent…
Really struggling to get a refund sent endless emails. It’s a consumer right to be refunded this company needs to start acting accordingly with other clothes retailers or people won’t buy.
18 czerwca 2024
Opinia niezależna
Excellent quality
Excellent quality! Really pleased with the colour and the style of it
7 czerwca 2024
Opinia niezależna
Arrived on time and item was of good…
Arrived on time and item was of good quality thank you
13 czerwca 2024
Opinia niezależna
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