I ordered a T-shirt on their website, and I received it after a month. Moreover, not the one that I ordered. I approached customer service and they keep saying a new order has been sent to my address... Zobacz więcej
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Avoid! Even some response from customer service, they said I can't receive refund as never receive the parcel directing me to new website which is the same contact email. They don't provide tracking f... Zobacz więcej
Order several jerseys on July 6th and still haven’t received them yet. There is no update in shipping progress besides it being with the shipping vendor . Customer service is not helpful
Ordered an England football top for my son, with personalised lettering, which I am really pleased with. The website said delivery in 3-4 days by DHL - this was a complete work of fiction! Shortly af... Zobacz więcej
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Absolutely horrible customer service
Absolutely horrible customer service. Ordered a jersey early in the FIFA knockout stages and haven’t received it yet months later.
Absolutely terrible company
Absolutely terrible company. Ordered on July 5th and still have not recieved. Will be reposting f them as a scam website. Anyone know their ABN so I can i clue this kn the complaint? Im struggljng to find it.
I ordered a T-shirt on their website
I ordered a T-shirt on their website, and I received it after a month. Moreover, not the one that I ordered. I approached customer service and they keep saying a new order has been sent to my address as a replacement. However, I never received any order and it's been more than two months now. A truly disappointing experience.
No entregan mercancía
Order several jerseys on July 6th and…
Order several jerseys on July 6th and still haven’t received them yet. There is no update in shipping progress besides it being with the shipping vendor . Customer service is not helpful
No compreis
No compreis. Estafa en toda regla. Veo que muchos pedimos en Julio/Agosto, no hemos recibido ni el producto ni respuesta al correo que les remitimos. Todos igual.
Omg this company is the worst company I…
Omg this company is the worst company I ever encountered, I emailed them so many times to ask where is my parcel, I ordered my item last July 8, 2026 until now I did not receive it! They always promise my item will come next week, but no, they talking garbage, I asked for refund and they said they can’t refund me because I need to return the item. The problem is how can I return the item if the item is not arrive. Absolutely ridiculous. They take the money of the people, but the item never comes. This company is Scammer, Never order with them!!
This company is an absolute joke
This company is an absolute joke, I’m still waiting for my order over 6 weeks waiting and not a single response to my emails !!
This is a massive scam company and an absolute disgrace
I have been waiting for my order since…
I have been waiting for my order since July 21, 2026—the day I placed it and made the payment. I have contacted them twice without receiving a reply, so I believe I have been scammed. Do not buy anything from this site; it is a total scam.
no caiga en esta estafa
pedí la camiseta el 21/07 dice alli.que va a llegar en 5 días laborables con DHL, era mentira. todavia no he recibido nada. ha pasado un mes ya. mandé 3 email y no he recibido ninguna respuesta. voy a denunciarla
It is a scam
It is a scam, I ordered I paid they never delivered and they stopped responding
Please do not order from this…
Please do not order from this website... Said tops will arrive in 5-8 days. It has been over a month now..still nothing. Emailed them multiple times and requested for refund. They send the same generic email saying the tops have been dispatched and should be arriving by the end of the week. Till this day I still haven't received anything. Absolute sham of a company and avoid at all cost.
Pedido final de julio
Pedido final de julio, no llega, no reembolsan,no dan explicaciones, solo que llegará. Estafa
Avoid - it's a spam
It seems like spam. I ordered a t-shirt and it's been over a month and every week when I reach out to them - this is the response I get - "Hello,
Unfortunately, I am not part of the delivery service.
However, we checked with them this morning, and a large wave of deliveries is scheduled for early next week. According to their information, you are included in this wave.
Important Notice
Our website recently migrated to a new domain due to a technical issue with the old one.
Our new official website is: shop-urbankits.com
Please update your bookmarks and disregard any references to our old domain.
Thank you for your understanding.
The Urban Kits Team ❤️"
Please avoid and do not fall for it!!
Estafa no comprar
Desde el dia 21 de Julio que realicé un…
Desde el dia 21 de Julio que realicé un pedido de una camiseta, a 15 de Agosto todavía estoy esperando respuesta a mis reclamaciones por no enviarme nada. No contestan a los correos electrónicos ni se donde esta mi pedido.
Avoid, avoid!
Avoid! Even some response from customer service, they said I can't receive refund as never receive the parcel directing me to new website which is the same contact email. They don't provide tracking for Europe but when you order it's coming from China. Avoid this company!
No he recibido mi pedido
No he recibido mi pedido. No contesta
No hay información. Es otro estafa
No compras nada con ellos
NO COMPRÉIS EN ESTA PÁGINA ES UNA ESTAFA
No compréis en esta página es una estafa yo quise anular el pedido después de 1 minuto de haber hecho el pedido y ya me decían q ya había salido u estamos a día 14 de agosto ya hace más de 3 semanas u aún no lo he recibido. Les pido que me devuelvan el dinero y dicen q no . Es una estafa no compréis nadie en esta página .
Scam ordered a month ago and sent a…
Scam ordered a month ago and sent a bogus tracking number. I Contacted them by email multiple times and was fobbed off with its with the courier. Fortunately I paid via credit card and the bank has refunded me
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