Emailed support when having a problem getting their SmartDNS to work on my PC. Daniella replied very quickly and gave me very clear instructions on how to resolve it. Great service.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Having been long term customer’s we recently had a little blip with our service. After contacting Unlocator via the chat service Mallik responded to us and guided us through first steps to get reinsta... Zobacz więcej
Reakcja na opinię
I’ve been using Unlocator for a year now, purchase they’re 2 year special. They have a simple UI interface and are prompt with supporting their users with trouble shooting any issues in an efficient a... Zobacz więcej
Reakcja na opinię
Good looking, polite, fast, super reliable. I use this service now several years and I can‘t see no end. Whether at home for your favorite shows from abroad or for safety issues during a trip. Whether... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
World Class VPN and Smart DNS provider. Our service allows you to surf the Internet in privacy with military grade security. Unblock streaming services and use the Internet without borders.
Dane kontaktowe
Hammerensgade, 1267, Copenhagen, Dania
- info@unlocator.com
- unlocator.com
4,4
Doskonała
1 tys. recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The team is a pleasure to deal with
The team is a pleasure to deal with. When something is not working all it takes is an email and when humanly possible it’s fixed the same day. Furthermore they are one of the few dns providers that works with South African apps such as DSTV as well as Showmax. Kudus to the team.
24 września 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Have been using Unlocator for years to…
Have been using Unlocator for years to watch blacked out baseball games. Works well, simple to setup and great customer support.
10 września 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Odpowiedź od Unlocator
Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Keen user of the DNS service
I have been a keen user of the DNS service for many years. The only trouble has generally been from my side. The help desk has always quickly sorted out my.blunders. Full hearted praise for Unlocator.
29 sierpnia 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Once i hade worked through the…
Once i hade worked through the signing-up routine, unlocator worked smoothly and I can look att future programs att my demand. Super!
22 lipca 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Quick response from customer service…
Quick response from customer service when I had a small issue. Issue was resolved within a couple hours. Website is easy to understand and use!
15 lipca 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Issues are rare
Extremely rare to have an issue and even if I do they respond in a flash and sort the issue with little to no down time.
7 lipca 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
very responsive and helpful
very responsive and helpful. Solved my issues very speedily
7 lipca 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Unlocator always respond very quickly…
Unlocator always respond very quickly to find the solution to my problems/ queries.
A very helpful company! 😃
2 lipca 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Excellent customer support
29 czerwca 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Excellent support
I've been a customer for 2 years. The support is excellent and very happy to help.
25 czerwca 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
I have been using unlocator since 2017…
I have been using unlocator since 2017 and the reason for still using it is that it is a very good vpn and their support is second to none. I have recently contacted their support because I had an issue with the geoblocking of some channels, and they responded swiftly and solved the problem. Thumbs up.
21 maja 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Det er godt nok en skuffende oplevelse
Det er godt nok en skuffende oplevelse, Fals. Havde forventet bedre. Meget bedre.
Virker ikke på mit Sony Bravia Android TV. Stopper forbindelsen fuldstændig. Support er elendig.
Har desuden prøvet et hav af opsætninger på min desktop PC for at få det til at fungere med DR TV, men det virker ikke. Som i, slet ikke. Dansk biks, men nej, du kan ikke se dansk TV. Alle andre (ikke-danske) VPN'er fungerer fint.
Betalte desværre for 2 år forud...
17 maja 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
We are very sorry to hear about these issues!
Please contact us again at support@unlocator.com so we can further look into the issue.
I had Unlocator for the past 4 years…
I had Unlocator for the past 4 years and it worked very well. I also recently reached out to customer service and they exceeded my expectations!
18 kwietnia 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
We are glad to hear that our service is meeting your needs! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Dårlig service 🙄
Har forgæves forsøgt at opsige mit abonnement, men kan ikke logge på pga gammel mailadresse. Er I øvrigt trukket for abonnementet 2 gange med få dages mellemrum. Mailhenvendelser bliver besvaret på engelsk og er i øvrigt ubrugelige. Savner kompetent tlf service.
15 kwietnia 2025
Opinia niezależna
Odpowiedź od Unlocator
Hello there,
We are very sorry to hear about these issues!
Please contact us at support@unlocator.com and our support agents will make sure to help you solve these issues as soon as possible.
Many years of uninterrupted service
Been an Unlocator customer for many years now. Not once have I had an issue with them (oops, hope I haven’t spoken too soon :). Having said that, I’ve just renewed for another two years and I highly recommend you do too.
9 kwietnia 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
We are glad to hear that our service is meeting your needs! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Great service that cuts through the MLB…
Great service that cuts through the MLB blackouts. That’s all I use it for and it works.
6 kwietnia 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
We are glad to hear that our service is meeting your needs! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Prompt and concise response to my…
Prompt and concise response to my problem
4 kwietnia 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there.
Thank you for the good review, we appreciate it a lot! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Quick and helpful customer service
Quick and helpful customer service. Works as described. Refunded my accidental auto renewal. A+
30 marca 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
Thank you for the good review, we appreciate it a lot! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Reliable and always available to help
I've successfully used their DNS service for several years. The customer service response is prompt. Highly recommend.
29 marca 2025
Opinia niezależna
Odpowiedź od Unlocator
Hi there,
We are glad to hear that you're satisfied with our service and our support team! If you need any further assistance with our service please don't hesitate to contact us again at support@unlocator.com
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.