Unique Vintage Recenzje 268

I have been a customer of unique vintage for literally decades. I used to go to their retail store in Burbank and was very sad when they closed and went strictly online. I live between California and Texas and I loved shopping at the store but the online experience is actually quite good! Whenever I order an item, I usually get it within 7-9 day, and if there’s a delay, like incoming new stock items, they’re great about emailing me. I have purchased more than a dozen dresses in the last two years and have never had one negative experience. Even if something doesn’t fit, I’m able to return it and get a turnaround exchange within about 2 1/2 weeks. If there’s ever a delay, it is because of USPS and not from their company or team member. Only once did I have to follow up and again, it was a delay from USPS that took 10 days to return an item to them; not UV’s fault. I will always stand by this business, they’ve done right by me for the best part of 20 years and I will continue being a super loyal retail client for them.

I honestly don't know why there are so many 1 star reviews. I have been buying from Unique Vintage since 2009! I got my wedding dress from there! I have never had any issues. Only positive experiences!

Always has cute items and good service. I do miss the brick and mortar store and I hope they will reopen one soon.

LOVE the variety of eras, styles, and designs available! Have ordered almost a hundred products from this company, I absolutely love them! Everything I've bought is vintage-coded, so no fancy formal dresses. Unless you count one with a petticoat (which they also have in a range of colors.)
The prices may seem steep (catch them on a sale day which is pretty often, fill that cart!) but for good reason. The items are size-inclusive, durable, no loose threads or crooked seems like some department stores or fast fashion shops have. Material is comfortable, sweat/water resistant (unsure about their super formal wear.) Importantly, the skirts/dresses have pockets! I work in retail, particularly the cosmetics counter, and getting foundation or lipstick out of clothing isn't easy. Almost all Unique Vintage items can be thrown in the washer (unless otherwise advised on the tag) on gentle/delicate/handwash (I'm over-cautious about the things I buy) and be good as new, which makes wearing and caring for them super easy!
Accessories are well-made, especially the scarves, which pair perfectly as accent pieces with their classic not-so-basics.
All in all 10/10, never had an issue. Shipping is fast (and surprisingly minimal) since I live across the country from company headquarters. Also love that part of my purchase proceeds are donated.

I participate in ballroom dancing and was looking for a swing dress for St. Patrick's Day dance. I purchased a lovely green swing dress. It arrived in a reasonable amount of time (week to 10 days), the material was of a much higher quality than I thought it would be, and I can tell by the weight of the material. It zips up the back with a hook to finish closure at the top. It fit perfectly, complimented my figure, and everyone told me how good it looked on me! I will continue to purchase from Unique Vintage due to affordability, quality, and looks!

I’m not sure why this site has such negative reviews on here, but I’ve been purchasing from UV for years and they never disappoint. From the actual clothes to the customer service, my experience has always been top-notch. Just recently made some purchases and thought I’d make sure folks know UV is still the real deal!

Love Unique Vintage's clothing! They have a wide range of styles and sizes. I've been a customer of their's for over 5 years and have never been disappointed with a product. Excellent customer service too! Highly recommend!

I love the quality and uniqueness of the dress I purchased (Disney Villains). It was shipped quickly and came without any issues. I would recommend this site to my friends!

There is not enough good things to say about this company. All of the pieces that I have purchased have been fabulous. Fit perfectly to size and well made. And their shipping time is extremely quick. Nothing is worse than purchasing something and waiting weeks to get it. And that's just not this company. Within just a few days I'm already doing an online fashion show and can't wait to show off every new piece. Their customer service is beyond helpful. Their prices are fairly reasonable and they have amazing sales and they collaborate with some really unique lines. As somebody who wears a lot of 40s 50s and 60s vintage clothing everyday of my life I feel like everyday is a fashion show. And I get stopped all the time asking where I get my clothes from. And I can't wait to refer them to this company. Unique vintage is by far my favorite clothing store.

I love UV! I miss being able to go to the store itself but I am SO grateful that it still exists! This store is such a gem. I truly hope that the store comes back in day! XO

Ordered a dress on 2/28 and paid express shipping - they showed guaranteed delivery of 3/10. Today is 3/9, and their ai chat bot says my order does not exist. And no one answers the phone. Is this a scam??????

I placed two separate orders at the end of 2025. The first order was damaged and FedEx *does not* communicate this to you. After reaching out to UV, they were able to provide that info and a replacement order - except that one item was in backorder. The second order also had an item on backorder. I finally received everything in several shipments during the chaos of the holidays. I had combined some returns and things got wonky at the warehouse on the receiving end. I communicated via live chat today with someone who did intense research and ultimately made EVERYTHING right. They were patient, understanding, caring, intelligent, and super helpful. This goes such a long way! Keep hiring excellent people and I will keep coming back!

I had to cancel an order shortly after I placed it as I bought the wrong gift for someone, they took days to respond to me and then told me it was too late to cancel the order and sent me a generic return guide. I asked if I could refuse the delivery since I didn’t even have to open the order, I got no response. The order still didn’t ship for another full week, when I received it 2 weeks later I returned the item with the return label. I also paid for shipping and free returns through Shop. A week went by after they received the item back, I contacted them to make sure they got it and asked when I’d receive my refund. Again I got another generic, careless response saying it takes 7-10 days to process. It had been seven days at that point, when it reached 10 days I still had received no refund confirmation. I had enough and I made a dispute through paypal to get my refund, they answered and tried to discount my return $20 less than what I paid saying I owed the shipping fee and tax, I paid extra for protection for this. They have their item completely in tact and unopened and their trying to still keep money from me. Extremely unsettling business practice and I will definitely never ever be buying from here again.

I have to add, they tried to flag this review for defamation and are not even responding in regards to the issue, I am still waiting for the correct refund and I did not receive helpful and prompt communication in regards to all of my inquiries. Just keep making the company look worse.

I ordered a beautiful purple confetti dress from the website as soon as they posted it. I had been following them for quite some time before I saw something I actually wanted and couldn’t live without. I paid $115. And some change with protected shipping included. I was so excited I commented on there Facebook expressing my happiness. The dress was up a week after I ordered the dress then disappeared without a trace from the website. I started to get nervous and decided to do some research on the company and found nothing but bad reviews about the company and the shipping time and the customer service. I waited another week before I emailed them inquiring about the dress arrival time as I ordered this dress in early January for Valentine’s Day in February. I did not want a refund I would have waited till after Valentine’s Day just wanted to know if I should get a dress from somewhere with better shipping for the actual day. I was met with an email stating they refunded my money due to the dress not being available. Are you kidding me! I ordered the dress and it was up for a week after I ordered it so which is it? Did you just not ship the dress in order of people who ordered it???? I’m very upset! I checked and checked and still got scammed. Never again save your money and order from Amazon love yall be safe! Don’t trust these small businesses

It’s been three weeks and item still has not shipped. No tracking number provided. For the price point of their items this is unprofessional and not a good online shopping experience.

Ordered an item on the 5th December, it said 7 to 10 working days for delivery. As of today (16th December) my order has not been shipped. I’ve emailed twice asking for an update and all I’ve received are the generic automatic emails saying someone will be in touch within 48 hour. I no longer want the item as it was a Christmas present and won’t get here in time now, and the refund policy says I have to wait for the item to get to me before I can send it back and get my money back, even though it’s not even been sent! I will never order from here again.

Cute clothes. I ordered 2 dresses the same size. One is way too small. I emailed and got a canned response saying they would contact me and don't send any more emails. Nothing after that. I tried to exchange online but although they have s size up it won't let me choose it. Would not recommend.

Every once in a while I try to order to see if their quality has improved. The prices keep going up and the quality keeps going down. They're now using AI for their models and clothing. Absolutely terrible.

Ok so here’s the bad: I’ve been a longtime customer of Unique Vintage, but recently, I think the quality on the items has gone down a bit. The designs are still cute, but the execution is sloppier than before. Things that should fit don’t, and that’s what happened with my recent order—nothing fit, one item has a tear, and the fabric on one was actual plastic.

The reviews here made me concerned about dealing with customer service. But the good news is, they were very helpful (with me at least), and I’m getting to send in my returns with no issues, no obstinate representatives! The review function seems to not be working on their website for items even though I tried on multiple browsers and they need to fix that, but my CS experience with Alexis was very normal and pretty quickly resolved. Sad the items weren’t up to par, but glad it was corrected with a refund.

I have been a longtime Unique Vintage fan, but the quality of their products has taken a sharp downturn lately.

I ordered three pairs of trousers from them, all in the same size. Pair one fit GREAT -- except the button detail popped off as soon as I put it on (and they were not nightly fitted, there was no reason for this to happen.)

Pair two was dungarees that should have been a bit roomy on me per their size chart. They wouldn't even zip, the thigh area was extremely tight, and even tho it says waist 42-46 and I am a waist 36, they didn't close at my waist.

Pair three was LAUGHABLY bad.I have purchased the same style of these pants about once a year, and they had always been in lovely sturdy fabric with a little stretch. These were sheer, nonstretchy, basically paper-thin material, and though the sizing chart should have had plenty of room and I had expected to take them in a little to make them fit, they were 5-7" from actually being able to zip.

SO disappointed. I think this is the end of being a return customer for UV.