Umbrella Company UK Recenzje 

105
•
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I registered with UCUK, signed the contract and did my bit. When it came to sending my client the timesheet, absolute crickets. No response for weeks on end, but just one employee saying they're... Zobacz więcej

Oceniono na 4 z 5

Good company to work with definitely enjoyed working with them but the only thing they didn't do well was expenses issue. They somehow couldn't cover my expenses tax free despite the company I was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've been with Umbrella Company UK for a year now, and I can confidently say that I highly recommend their services! Daniela, in particular, has been absolutely amazing. Her professionalism and guidan... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Daniela is a really patient and helpful Payroll Technician. She goes out her way to reslly understand any payroll issues and ensures she does her utmost best to provide a solution and answer to querie... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kadry i płace

Napisane przez firmę

Umbrella Company UK is a leading provider of umbrella payroll (PAYE) to contractors and freelancers in the UK. Please contact us if you have any questions about our service ☎ 01707 669023


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

105 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(105)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
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Oceniono na 5 z 5

I have used many payroll companies

I have used many payroll companies in the past, my experience with Umbrella Company UK and the help and service that Daniela C provides is outstanding and happy to recommend them.

4 listopada 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Loz,

Thank you for your 5 star review!

I have passed your kind comments on to Daniela, and she's delighted!

Kind regards,

Andrew

Umbrella Company UK

Oceniono na 5 z 5

Daniela is really helpful

Daniela is really helpful and responds very quickly to my emails. I can't fault her service and she is friendly too.

31 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Caroline,

Thank you for taking the time to leave us such a positive review - it's greatly appreciated. It's great to hear that the service you have received from Daniela is quick and helpful.

I have passed your kind comments on to Daniela, and she was delighted!

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Professional Services

Professional, and highly efficient umbrella organisation. Customer service and support are equally exceptional. Daniela Coman and her team are always on hand to provide a prompt and credible response to all issues and queries. Highly recommended.

31 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Tracey,

Thank you for taking the time to leave Umbrella Company UK a 5 star review and such fantastic feedback. It's great to hear that you've received a high level of customer service and support from the team.

I have passed your kind comments onto Daniela and the team, who were very happy!

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Daniela is a really patient and helpful…

Daniela is a really patient and helpful Payroll Technician. She goes out her way to reslly understand any payroll issues and ensures she does her utmost best to provide a solution and answer to queries even if she is unsure.

28 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Good morning,

Thank you for leaving Umbrella Company UK a 5 star review and such fantastic feedback about Daniela. It's great to hear that you've received the high level of customer service from Daniela which we strive to offer.

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Daniela at Umbrella Company UK

I have never had any issues whilst using Umbrella Company UK for over four years. The main person I have been liaising with during that time has been Daniela and she has always been prompt and efficient when dealing with my queries and questions.

28 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Javeed,

Thank you for taking the time to leave us such a fantastic review - we really appreciate it! It's great to hear that you are happy with the service and have had a positive experience with Umbrella Company UK.

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Very happy with the Team (4 years)

Very happy with the Team (4 years). I only normally call them if there is an issue which is rare. My emails and calls are answered promptly and without fuss. Daniela as an example is always spot on. As are all her colleagues.

25 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Good morning,

Thank you for taking the time to leave us a 5 star review and such great feedback - we really appreciate it!

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Daniela was very responsive to requests…

Daniela was very responsive to requests and communicated very clearly and helpfully

22 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Steve,

Thank you for taking the time to leave us such a positive review - it's greatly appreciated. I have passed your kind feedback on to Daniela, and she's very grateful!

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Everytime I have a question

Everytime I have a question, Daniela comes back promptly with the answer

Sometimes I as 2 or 3 and she again, answers them all

Daniela is a competent and knowledgeable in the role as payroll, and my go to person with questions and problems

Thank you so much Daniela and keep up the good work

4 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Naeem,

Thank you for leaving Umbrella Company UK a 5 star review. I'm delighted to hear about your positive experience with our umbrella company and I've passed your kind words on to Daniela, who was very pleased!

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Helpful and supportive…

Has been a great experience setting myself up with Umbrella Company UK for my first contract role. Friendly and helpful support from everyone I’ve spoken to but particularly Daniela.

18 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Adrian,

Thank you for taking the time to leave Umbrella Company UK a 5-star review. I am delighted to hear that you have had an excellent experience since joining our umbrella service and have received friendly and helpful support from the team. I have also passed your kind comments onto Daniela, who was delighted!

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

I have been usin**Great Service and Excellent Support from Daniela Coman**

I have been using Umbrella Company UK for a while now, and I must say that their service is exceptional. Daniela Coman, in particular, has been a pleasure to work with. As a Payroll Technician, she has consistently demonstrated professionalism, efficiency, and a genuine dedication to providing top-notch support. She is always available to answer questions, offer guidance, and ensure that everything runs smoothly for both me and the contractors I work with.

Her attention to detail and commitment to improving service delivery have positively impacted my experience with the company. I highly recommend Umbrella Company UK, and I am confident that Daniela's work continues to make a real difference.

22 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Ryan,

Thank you for taking the time to leave us a 5-star review. It’s great to hear that you’ve had an exceptional experience with Umbrella Company UK and have received professional and efficient support from Daniela.

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

The best umbrella company I have been…

The best umbrella company I have been employed with so far.
I have been with Umbrella Company UK for nearly five years. I found them through a Google search and initially was skeptical about would their low rates impact on their service delivery. However I have been pleasantly surprised with their excellent customer service and efficient processes right from onboarding to payroll. My main interactions have been with Daniela Coleman in Payroll. I have reached out to her with all kinds of queries and she has always responded promptly and with clarity, she is super amazing! Even when my questions have not been about payroll she has gone out of her way to support with any issues and follow up with colleagues to help me with getting a quick resolution.

22 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Kanchan,

Thank you for leaving Umbrella Company UK a 5 star review and such fantastic feedback. I'm delighted to hear that you've had a great experience with our company and have received the high level of customer service from Daniela which we strive to offer.

I have passed your kind words on to Daniela, who was thrilled.

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Prompt service

So far Umbrella Company has been great. The interface is simple and Daniela is prompt, which is always helpful. The only area of improvement could be to contact if the submitted timesheet has a problem, and payment has not been processed.

22 września 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Rumit,

Thank you for taking the time to leave us such a positive review - we really appreciate it! It's great to hear that you are happy with the service, and we will take your feedback on board.

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

I got paid every month and was always…

I got paid every month and was always paid quickly and on time. Was easier handing in timesheet to payroll I joined because they cover you abroad but never needed it in end because of brexit. Big loss to UK economy.

22 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Kamlesh,

Thank you for leaving Umbrella Company UK a 5 star review. I'm delighted to hear about your positive experience with our company.

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Efficient and helpful

Helpful staff, particularly Daniela Coman, who responds promptly to any questions I have. Very efficient service!

21 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Patricia,

Thank you for taking the time to leave us such a positive review - it's greatly appreciated. I have passed your kind feedback on to Daniela, who was very pleased!

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Exceptional service

Have been using the services of Umbrella since 2021, cannot fault them at all with the service they provide. Would highly recommend.

18 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Henry,

Thank you for taking the time to leave us a 5 star review and such great feedback - we really appreciate it!

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Excellent service - UK has pleasantly…

Umbrella Company UK has pleasantly exceeded my expectations with their professional approach, smooth processes, clarity of information, speed of response and the willingness to help at all time. This is best manifested by Daniela in payroll who has consistently provided such service. The transfer from one role to another was a breeze and stress free. Thank you.

17 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Good morning,

Thank you for taking the time to leave us a 5 star review and such positive feedback - it's greatly appreciated. I have passed your kind comments on to Daniela, and she's very grateful!

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

I switched to Umbrella Company UK and...

I switched to Umbrella Company UK after becoming disillusioned with a complacent competitor. I like to understand what is going on, so I have had a lot of queries and the response, especially from
Daniela C, has been thorough and prompt, even though I recognise that I am a demanding client candidate.

16 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Edwin,

Thank you for leaving Umbrella Company UK a 5 star review! I’m delighted to hear about your positive experience with our company after a not-so-positive experience with a competitor.

I’ve passed your kind feedback on to Daniela, who was delighted to help!

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Fantastic Service

I've been with Umbrella Company UK for a year now, and I can confidently say that I highly recommend their services! Daniela, in particular, has been absolutely amazing. Her professionalism and guidance have been invaluable throughout my time with them. Every step of the way, she's made the process so smooth and stress-free. I couldn’t find a single fault in the service—they've been exceptional from start to finish.

10 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Good morning,

Thank you for leaving Umbrella Company UK a 5 star review and such fantastic feedback. I'm delighted to hear that you've had a great experience with our company and have received the high level of customer service which we strive to offer.

I have passed your kind comments onto Daniela, who was very pleased!

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

Excellent communication

Excellent communication, quick to respond to any queries raised.

7 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Patrick,

Thank you for taking the time to leave us a 5 star review and such great feedback - we really appreciate it!

Kind regards,

Clare

Umbrella Company UK

Oceniono na 5 z 5

One of the best umbrella companies out…

One of the best umbrella companies out there. Everything professiona and on time. Higly recommended!

4 października 2024
Opinia niezależna
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Odpowiedź od Umbrella Company UK

Hi Mihailovic,

Thank you for leaving Umbrella Company UK a 5 star review and such fantastic feedback.

Kind regards,

Clare

Umbrella Company UK

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