Umbrella Company UK Recenzje 

105
•
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I registered with UCUK, signed the contract and did my bit. When it came to sending my client the timesheet, absolute crickets. No response for weeks on end, but just one employee saying they're... Zobacz więcej

Oceniono na 4 z 5

Good company to work with definitely enjoyed working with them but the only thing they didn't do well was expenses issue. They somehow couldn't cover my expenses tax free despite the company I was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've been with Umbrella Company UK for a year now, and I can confidently say that I highly recommend their services! Daniela, in particular, has been absolutely amazing. Her professionalism and guidan... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Daniela is a really patient and helpful Payroll Technician. She goes out her way to reslly understand any payroll issues and ensures she does her utmost best to provide a solution and answer to querie... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kadry i płace

Napisane przez firmę

Umbrella Company UK is a leading provider of umbrella payroll (PAYE) to contractors and freelancers in the UK. Please contact us if you have any questions about our service ☎ 01707 669023


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

105 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(105)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
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Oceniono na 1 z 5

Smaller Contractors - Beware

I registered with UCUK, signed the contract and did my bit. When it came to sending my client the timesheet, absolute crickets. No response for weeks on end, but just one employee saying they're chasing the team to get back to me.

This is absolutely ridiculous and highly unprofessional.
If they don't want to work with smaller contractors who do not have million pound retnaiers, then they should just say so.

I do not understand the need to insult people by ghosting them. If this is a payroll company or a 16-year-old boy on Tinder, I can't tell.

12 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Umbrella company UK - The best

Umbrella Company UK have been key in making my freelance life simple and easy to get paid.

Daniela, Charlotte and Hayley have all been so professional in helping me whenever a question arose and I've had a seamless relationship with them throughout my time freelancing.

I would highly recommend using Umbrella Company UK and would not hesitate to refer them to fellow contractors. *****

29 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Newby Experience

When you first need to work via an umbrella company there is a lot of information to take on board to understand all the financial issues. Umbrella Company UK has lots of detailed briefings to support onboarding and briefings on how umbrella companies work. But Umbrella Company UK go the extra mile as there are lots of oportunities to talk to "real people" if there is anything you don't understand. A good example of their strong customer focus was the helpful call I received from Regan to check if I had received and understoood my first payslip!

23 czerwca 2025
Opinia niezależna
Oceniono na 3 z 5

Its still early days as I only signed…

Its still early days as I only signed up yesterday, therefore, I question the timing of request for the review. It is premature for me to comment on the services offered. However, I can say that the on-boarding process was relatively smooth.
Thanks
Avi

12 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

UK umbrella is by far one of the best…

UK umbrella is by far one of the best in the business , in all my time spend with them they have been great , team is amazing on Payroll especially Daniela !

Highly recommend anyone considering Umbrella to not look any further than UK Umbrella payroll services!

23 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Pleasure to deal with

Staff are very efficient, service is speedy and most importantly tax and pay calculated correctly so no surprises at end of tax year

30 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Umbrella Company UK eliminates the…

Umbrella Company UK eliminates the hassle associated with managing payroll and tax contributions. Their customer care is excellent, and my payments are always processed on schedule. I would strongly suggest them to any contractor seeking for a dependable payroll supplier!

11 lutego 2025
Opinia niezależna
Oceniono na 2 z 5

They Really Don't Understand their Customer base

I worked under Umbrella for a few years after changing from another one which had turned into a disaster. All I need is a company that can accurately pay and document my timesheets and maintain effective relations with the pension provider. On this score Umbrela has had its challenges, leading to missed contributions; however, given the miserable experience I had before I was reasonably content with them. Then, after Christmas and a gap of 2 months in contract they sacked me. Had I been in the process of putting a new contract in place this would have been an unwelcome additional set of problems, and now I will have to go and seek a new intermediary with all that that entails. But the insult to injury was when, having already informed HMRC that they had sacked me, they wanted me to provide them with the relevant P45 details. After several E-mails I spent a pointless 20 mins on the phone with one of their operatives who genuinely does not seem to understand the difference between "Employment" and "Closing my Account" or the fact that I have no idea when Umbrella decided that I would not be bringing them in any further income and therefore cannot provide them with their own information. The guy also seemed to live under the impression that ex-Ltd company guys view the intermediary as a service that we choose to pay for - like a Spotify subscription - and not a mandatory additional tax on the process of trying to get paid.

Update - P45 was produced using the date of the last call- which was clearly incorrect. Shoddy and careless.

24 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Nothing but first class services…

Nothing but first class services provided by Daniela on every query I have had. Highly recommended.

3 lutego 2025
Opinia niezależna
Logo Umbrella Company UK

Odpowiedź od Umbrella Company UK

Hi William,

Many thanks for your 5-star review!

Kind regards,

Andrew

Umbrella Company UK

Oceniono na 5 z 5

First use of Umbrella company made easy

Umbrella Co made my first experience of contracting in the UK very simple and easy. They were helpful with guidance and support and if I need an Umbrella company in the future they will be my go-to preference.

8 lipca 2024
Opinia niezależna
Logo Umbrella Company UK

Odpowiedź od Umbrella Company UK

Hi Andrew,

Thank you for taking the time to leave us a positive review. It's great to see you are enjoying your experience with Umbrella Company UK.

Kind regards,

Andrew

Umbrella Company UK

Oceniono na 5 z 5

Daniela always aims to support and…

Daniela always aims to support and assist with any query we have - very appreciated!

23 stycznia 2025
Opinia niezależna
Logo Umbrella Company UK

Odpowiedź od Umbrella Company UK

Hi,

Thank you for taking the time to leave us a 5-star review! Your feedback is greatly appreciated.

Kind regards,

Andrew

Umbrella Company UK

Oceniono na 5 z 5

Daniela is the best!

Daniela is the best! I can't remember having better service anywhere (on and off for a year) so consistently. She is very on-the-ball and sharp but also always friendly and so helpful. She is the main reason why I continue to use UCUK ahead of anyone else as it feels like I have my own personal accountant. Thank you Daniela!

7 listopada 2024
Opinia niezależna
Logo Umbrella Company UK

Odpowiedź od Umbrella Company UK

Hi David,

Many thanks for taking the time to leave us such a wonderful review. I have passed your comments on to Daniela, and she's delighted!

Kind regards,

Andrew

Umbrella Company UK

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