Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Ultraviewer was a great alternative to Teamviewer once they started their paid model and put too many restrictions. But i do think Ultraviewer team included "bad programming" or "programmed crashes... Zobacz więcej

Oceniono na 3 z 5

The company does not deserve one star because it is not their fault. But they need to address the scammers by providing a warning saying never share your computers with strangers and that you are not... Zobacz więcej

Oceniono na 5 z 5

I have been using ultraviewer for several years after using teamviewer for many years. But for basic remote access work it is much easier to use something more basic. I have had very few problems with... Zobacz więcej

Oceniono na 1 z 5

Just repeating what many people have said. Ultraveiwer is being used by scammers to gain control of personnel computers. This company isn't doing any due diligence to make sure cyber criminals are not... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

2,6

Słaba

Wynik TrustScore: 2.5 na 5

31 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Helping Scammers

Helping Scammers
This software is used by scammers from Indian call centers.

they are calling and say they are from Microsoft then downloading this software and get access to my pc and downloading more stuff to like Remote Access Tools.

Please, do something against this.

15 marca 2022
Opinia niezależna
Logo Ultraviewer

Odpowiedź od Ultraviewer

Dear Mike,

We're really sorry for any inconvenience caused to you,

We can assure you, we are not associated with any of these instances. Almost all users are using UltraViewer for good purposes (for remote working, remote support etc..), however there are just a few scammers who are abusing our software to scam other people. We're taking further steps to block those scammers from using our software,
If they are already connected to your PC for a while , please close UltraViewer by going to menu File > Exit so they get disconnected from your PC. Next, please open UltraViewer, go to menu File > View Logs to see their UltraViewer's ID. Please tell us their UltraViewer's ID so we can block them from our system. Also if you have lost money or anything, please contact the police and tell the police contact at abuse@ultraviewer.net so we can help the police to find out the scammer.

If you don't know what UltraViewer is and what it's used for, or if you don't use it for any other purposes, please remove it from your PC. It's just a remote desktop software (for remote working, remote support etc.. )

Looking forward to hearing from you,
Sincerely,

Oceniono na 1 z 5

the WORST!! TECH (IF YOU WANT TO CALL HIM THAT DID NOTHING BUT SHOW ME A BOGUS SCREEN, SAYING THAT ALL MY PROGRAMS HAD STOPPED. HE WAS INNCORRECT)! JUST WANTED TO CHARGE ME FOR BAD INFO.

The WORST EVER!! Tech tried to tell me to look at screen and see all errors. Must have a way to put this BOGUS info up to scare me! VERY,VERY DISSAPOINTED with your company, and will contact all scam sites to let them know as well! SHAME ON YOU

4 lutego 2022
Opinia niezależna
Logo Ultraviewer

Odpowiedź od Ultraviewer

I think you have confused us with some online scammer. Some scammers out there are abusing UltraViewer Free and we're working to stop them. They just call you and tell you that they're technical supporter from any company and tell you to download UltraViewer. Please double check who contacted you, the phone number and full name of the person who contacted you, and how they contacted you. Please give us more information and double check again, if it's not us, please remove this review.

Oceniono na 3 z 5

PLEASE add a scam call warning to your page headings

A scammer just called me claiming to be from Amazon Prime. I was told that $99 annual subscription fee was about to be deducted from my account and press 1 if I would like to cancel.
They asked me to go to your page. I knew it was a scam, but wanted to see what info they had on me. Full name, phone number and address. PLEASE can you place a warning on your home page as the first thing people see when they click on your page. It then makes the scam ineffective.

25 stycznia 2022
Opinia niezależna
Logo Ultraviewer

Odpowiedź od Ultraviewer

Dear Sarah,

We understand that some scammers are using our software and we're fighting against them, not only us but other remote desktop software also being the victim of scammer abuse too.
Adding content headers to the website won't stop the scammers, the scammers can easily make another website with their own content or use other remote control software (there are many remote desktop software on the market that you can easily find, all without warning on their website header). In addition, they can also convince users to ignore the scam message by many ways, because users already believe they are from big companies. The scam message also affects normal/well-intentioned users, who make up the majority of UltraViewer users so we're getting hard when adding it.

We have taken the necessary steps to make sure that the remote IDs can no longer be used for illegal purposes and we are constantly working on new methods of finding and blocking such users. Please report the IDs of the scammer to abuse@ultraviewer.net so we can collect and block these IDs from using our software. You can get the ID of the scammer in UltraViewer's Log file. Please go to menu File > View logs to see the log file.

We can assure you, we are not associated with any of these instances.
We advise UltraViewer users to be careful with unsolicited phone calls and to not grant access to your devices to anyone you do not know or trust.

Oceniono na 5 z 5

Thumbs Up Ultraviewer Support Team

I was being verbally told by an internet support service I purchased several months ago I “Must” go an open my computer to let them rectify software they had entered into my PC. I was told they were already watching the activity of my PC and it was going to crash if did not let them fix it immediately. Suspicious, I declined. I found Ultraviewer had been downloaded but no other software on the day I initiated service (or any thereafter). I contacted Ultraviewer via email. I was guided on how to check if in fact a remote person had only one time access or permanent access to my PC. The scammer did not have constant access as they claimed-fortunately ! I did take further measures for internet security on my own through Microsoft website. Ultraviewer support was very prompt, within 1/2 hour of my initial email and future correspondence the same. There are times when Netgear & Eero support need access with my permission with software like Ultraviewer-but beware of scammers trying to visit your PC.

16 stycznia 2022
Opinia niezależna
Logo Ultraviewer

Odpowiedź od Ultraviewer

Thank you very much! We will do our best to prevent those scammers from using our software. Wish you all the best!

Oceniono na 1 z 5

rude technician

technician was rude. never gave me his name. just that they were a global tech company. Basically just told me how to do a download and set up. wanted to know what website I was using before my computer was locked. I disconnected the call and began to serch for reviews and to find out if this is a legitimate reason to company, but why are you trying to cell me more software when I have Microsoft and McAfee protection for for that.

6 stycznia 2022
Opinia niezależna
Logo Ultraviewer

Odpowiedź od Ultraviewer

Dear Delores,
It's not us. Could you please double check who contacted you and remove the review? This call does not come from our company. It's come from a stranger/scammer on the internet.

Oceniono na 3 z 5

The company does not deserve one star…

The company does not deserve one star because it is not their fault. But they need to address the scammers by providing a warning saying never share your computers with strangers and that you are not Microsoft, Brother, or any other tech support. From what I read your company has safety features in place that would stop the scammers from getting sensitive data and I hope this is the case. Once the topic of financials came up I took control and disconnected. So please add a warning to your software of some sort so people know not to share with strangers even if it seems legitimate to solve a problem quickly on a computer.

22 października 2021
Opinia niezależna
Oceniono na 5 z 5

sorry

than you for the reply looks like i have been scam for some one using your web site

21 września 2021
Opinia niezależna
Logo Ultraviewer

Odpowiedź od Ultraviewer

Dear Martin,
Could you please tell me your email address? I think you have been scammed by online scammers and mistakenly think that UltraViewer is related to them. UltraViewer is just a remote desktop software that anyone can download on the internet. As it's a remote desktop software, some scammers may contact you somehow and tell you that they are technical supporters from Microsoft (or any company) and convince you to install UltraViewer and give them access to remote control your PC. After getting to the victim's PC, they may do bad things. We did not sell anything to you as you mentioned. If you purchased anything from us, please show us your invoice or any proof. If you haven't purchased anything from us, please kindly double check and remove this vote.

Oceniono na 1 z 5

THIS PROOF THAT SCAMMERS REMOTELY…

THIS PROOF THAT SCAMMERS REMOTELY ACCESS MY COMPUTER. This is the scammer’s information. The computer 38719592 (LAPTOP-L962V92Q) has just lost the connection to you. May be the internet connection in 1 of 2 sides has trouble. Please check your internet connection and tell or wait your partner to reconnect to you. It all started when they hacked into my computer with a fraudulent alert signal.
I was working on my computer when I got a Fraudulent Alert on my computer to call Microsoft. I call Microsoft and a woman name Ms. Rose Carter Employee ID: MS180244 claim to be a Microsoft Technician. She told me to go to Run and type in Ultra Viewer on my computer, then to install it on my computer. Then she told me to give her the User ID and the Password for Ultra Viewer. I gave it to her and she accesses my computer remotely and scans my computer and told me there were some fraudulent activities and a virus called Trojan on my computer. After that she told me to check my email and my bank account to see if my money was still there. I told her the name of my bank and my zip code. She told me to log out of my account and give her the phone number on the back of my bank card. She then calls the phone number to my bank and connected me to Mr. David Starks from the Fraud Department. He asked for my Debit Card numbers, and I gave it to him with my zip code. Mr. David Starks told me there was a transaction for $8,000 transaction pending on my account. I told him that I never authorized such transaction on my account. Basically, they used my information to stole money from Department of Labor and put it into my account. Now they want me to get 16 Prepaid Debit Cards naming Sephora or Target so I can put $500.00 on each card which adds up to $8,000. I checked three stores and they told me they don’t sell those types of prepaid debit cards. I told them I am going to the bank and they told me to get $10,000 cash and not to let anyone know about the transaction. It took me an hour to get to Flushing Bank. In the mean time Ms. Rose Carter and David Starks were still on the telephone. If they are working for Microsoft and Flushing Bank why they are still on the phone with me don’t they have other customers that need help? Anyway, I got to the bank and I spoke to Ms. Santiago about the problems I was having mean while the Scammers were still on the phone listening to my conservation. Ms. Santiago checked the Flushing Bank employee workers list and told me that they don’t have a Mr. David Starks working for them. THIS IS WHEN I REALIZED THEY ARE BOTH SCAMMERS. THEY USED ULTRA VIEWER AS A TOOL TO SCAM PEOPLE OUT THEIR MONEY. I GOT PROOF THIS IS THE SCAMMERS LAPTOP INFORMATION. The computer 38719592 (LAPTOP-L962V92Q) has just lost the connection to you. May be the internet connection in 1 of 2 sides has trouble. Please check your internet connection and tell or wait your partner to reconnect to you.

23 kwietnia 2021
Opinia niezależna
Logo Ultraviewer

Odpowiedź od Ultraviewer

Dear Andrea Morgan,
It's not us. Just like Microsoft, we're the victim of scammer.
UltraViewer is a remote PC software for remote working and remote support, it helps people to work remotely during Covid 19. As your story, some scammers abuse it to commit crime.
If you or anyone are the victim of scammers, please report to abuse@ultraviewer.net , we will try to block those IDs from our system.
Please give 1 star vote to the scammers, we shouldn't receive it. We are working against them. Please sympathize with us

Oceniono na 5 z 5

Basic and reliable

I have been using ultraviewer for several years after using teamviewer for many years. But for basic remote access work it is much easier to use something more basic. I have had very few problems with the later versions of ultaviewer.

3 kwietnia 2021
Opinia niezależna

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