Ultralets Recenzje 

113
Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Charlie was friendly, courteous and helpful throughout our viewing. He gave us plenty of space to look around but was always on hand to answer any questions. A very relaxed and positive experience.

Oceniono na 2 z 5

We have viewed 6 properties from Ultralets and each one of them do not match the images they’ve advertised online. They’re using older pictures. All of them have had damage, dirt, a disgusting smell... Zobacz więcej

Oceniono na 1 z 5

deposit they are saying they are keeping my son's deposit can't be bothered to go into all of it again but keep well away from this letting agents and the landlords they work for

Oceniono na 5 z 5

We were well informed at every stage and found Sasha Myers to be very pleasant helpful and extremely efficient. The whole process was stress free. I would recommend using Ultralets to anyone in the... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja nieruchomości

Napisane przez firmę

We're known for our honest and clear advice to tenants and landlords in Hull. In ever-changing private rented sector landlords need a dynamic and responsible agent on their side. We're the professional landlord's choice. Connecting landlords and tenants since 2009.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

113 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 16% z negatywnych recenzji

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3,7

Wszystkie recenzje

(113)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
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Oceniono na 5 z 5

Quality agents are hard to find and an…

Quality agents are hard to find and an honest one who protects your investment as if it were their own are an ever rarer breed.
Ultralets are that agent in my view.
From sourcing properties for me to letting them out, they have excelled from day one.
Would highly recommend and in fact I have done already, to a number of friends and family.

2 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Highly recommended, excellent service

The team at Ultralets now manage the bulk of our property portfolio, us having tested the first one with them just over a year ago. The team are extremely helpful and polite and we've not had any issues with them. They also undertook a major refurbishment to one of our properties and this was done on time, on budget, to a very high standard and we are delighted with the result. Their online system makes it very easy to access information relating to our properties and to work with them in terms of managing the likes of services, repairs etc as they arise. I would not hesitate to recommend them

9 września 2022
Opinia niezależna
Oceniono na 5 z 5

Absolutely fantastic service!

Absolutely fantastic service from the whole team. I instructed Ultralets for full management and From arranging photographs to tenant moving in, the entire process was smooth and painless. Got a full overview of each applicant in order to make a decision and the most recent tenant still resides in the property and with regular inspections and keeping me updated on any regulatory changes, I know my property is being well managed and maintained. Would not hesitate to recommend these guys to any new or existing landlords!

1 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Highly recommended for all areas of…

Highly recommended for all areas of property lettings and investment.

Helpful, friendly and professional team, who are always at hand to advise and help out.

Genuine, hard working company, leading the way for lettings in the Hull and East Yorkshire area.

I have had nothing but a first class service with Ultra Lets on multiple occasions. Five stars all the time.

10 maja 2023
Opinia niezależna
Oceniono na 5 z 5

What a quick turnaround! 5* Service!

What a quick turnaround! 5* Service!
Had my property photo'd and listed online in less than a week. The entire service from viewings to being let was efficient aswell as being rigorous in the process for finding the tenants. All queries are dealt with quickly by the friendly staff, used them for nearly a year now and wouldn't hesitate to recommend their services.

9 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Superb service

Very polite and knowledgeable team. The team understood what I wanted and offered great solutions. They gave me plenty of great advice.

4 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

DO NOT USE THIS COMPANY

I only gave a 1 star because i had to if there was an option for no stars then thats the rating i would give this company. This company is the worse I have come across in dealing with! My fiancée and I explained our situation to them. They said understood and there wouldn't be any issues, but the gave us the run around. Very unprofessional, they do not know laws and thinks of themselves as being above the government. They promised calls back and will keep in communication but that wasn't the case. They also lie to cover themselves, made my fiancée wait to even look at a place because they didn't show up with the right keys. So much wasted time and efforts and we didn't even let with them yet. Thankfully so because if it is this unprofessional and chaotic in the beginning I would hate to imagine if we followed through and let from them. WILL NEVER RECOMMEND TO ANYONE! DO NOT USE AMD STAY AWAY FROM Ultralets!

28 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Absolutely the worst

Absolutely the worst, most unprofessional lettings agency we have ever come across. They don't care about UK law, turn up with no keys and waste your time, don't call back when they say they will and just fob you off with excuses.
DO NOT USE THIS COMPANY....!!!

28 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Use another letting agent

We was only on the property for 6 months and reported all faults as they happened. They are now trying to charge us for all of this. Absolutely disgusting company to deal with and never been treated in this way by a letting agent. Go elsewhere, anywhere!

At the beginning, this company was very helpful and very fast. They also dealt with an insurance company for us.

However, after we got our keys for the property. Things went downhill. We only got one key between two adults meaning a lot of messing around. The new key is costing us £50 which we have to return to the landlord at the end. This could have been offered as a goodwill gesture but they won't and are standing behind their policies.

They will try there best to get you to pay and they will break the contract by turning up unannounced and not inviting you to the final inspectionbefore you leave. They won't fix problems you report and will use the DPS service to get you to pay for them.

21 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

This is the worst letting agency i have ever seen

This is the worst letting agency i have had the displeasure of meeting.
I applied for several of their properties on Rightmove and they only responded to a select few. I then went to their website and applied there again.
I managed to get 3 viewings with them, travelled down from Norwich, made the first viewing, only to not meet anybody at the property. I called them and I was told that the property has been taken off the market.
The exact thing happened for the second and third viewings.
The worst part is that they do not even have the decency to give advance warning. They wait till the very day of the viewing to cancel.
I have had to deal with many letting agencies in the past and Ultralets is, without doubt, the worst of the bunch.
0/10, would not recommend them to anybody.

16 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Very unprofessional agency

Very unprofessional agency. Booked for a viewing for a property, confirmed by email. Arrived at property with the time frame. No agent arrived, called the office to be told viewing was cancelled and should have received a voicemail. No phone call or voice mail left, but happy to cancel. 40 minute drive each way wasted and no apology. Disgraceful outfit please do not use these people. If they can't remember to correspond when a viewing is cancelled do you really want them dealing with your money. AVOID!!!

27 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

I don't know where to start

I don't know where to start. First of all, when I applied for a flat, they asked me for a lot of documents. They are so sloppy in their work that they asked for the same documents many times and I sent them. They asked again as if I had never sent it. They made me wait a long time even though I said I didn't have much time. Then when I finally asked for a positive or negative answer, they said that due to "unforeseen reason", flat is no longer in the ad. They suggested another flat of the same host. I said ok but I asked them to reply to me within 3 days at the latest. As a result, on the 3rd day, they said that the landlord did not want to continue this meeting and the process was negative. To talk about my own situation, I work full time, my employer is also my landlord guarantor, I have positive reference letters from my former landlords and yet the process has been negative. They deserve troubled and non-paying tenants. I definitely do not recommend.

14 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Reliable, friendly professional teamwork

We have lived abroad for awhile and the team at Ultralets have looked after our property in Hull for six years. The whole team have been professional, friendly and quick to respond to any questions. They found our lovely tenant for us in 2016 and we were thrilled that they found us such a reliable and considerate tenant. We would highly recommend this team of people. If you are a ‘new’ landlord you can rest easy that you, your house and tenant are in good hands with Ultralets.

14 października 2022
Opinia niezależna
Oceniono na 5 z 5

Huge thank you to Tom for fitting my…

Huge thank you to Tom for fitting my new kitchen! It really wasn’t an easy job with the old kitchen being in such a state and a few unexpected problems cropping up but Tom has dealt with it and produced a beautiful kitchen! He allowed me to be involved in choosing changes that needed to be made and kept me upto date everyday on the progress! Thank you!

25 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Tina at Ultralets was professional and…

Tina at Ultralets was professional and answered all my questions clearly and honestly whilst viewing one of the properties today. The property was clean, well maintained and of good quality . The best property agency I have dealt with to date ! Thank you

10 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Amazing service

My only regret is that I didn’t use Ultralets earlier ,Spencer and his amazing team take all the stress out of being a landlord

12 maja 2021
Opinia niezależna
Logo Ultralets

Odpowiedź od Ultralets

Thank you for this review Anne and for entrusting us to take good care of your bungalow.

Oceniono na 5 z 5

t’s been a pleasure to work with…

t’s been a pleasure to work with ultralets for over 10 years as their preferred supplier and installer of carpets and flooring, they make my job so much easier by always having there properties cleaned out and empty ready for me to fit carpets & vinyl. Thanks to Alice for being so prompt in organising my payments on a monthly basis and the whole team for their organisation in getting me access to properties to carry out my work. Ultralets is a real family firm always a smile from everyone in the office where nothing is to much trouble and have always gone above and beyond to make sure everything runs smoothly.

19 marca 2021
Opinia niezależna

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