I would rate 6 stars if there was 6. Fantastic service, I wanted 4 ralph lauren pillowcases the website listes only 2 it was a discontinued item. I messaged and within a couple of days they got back... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I would rate 6 stars if there was 6. Fantastic service, I wanted 4 ralph lauren pillowcases the website listes only 2 it was a discontinued item. I messaged and within a couple of days they got back... Zobacz więcej
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By mistake, I ordered two of the items I wanted instead of one. I contacted Jenal Rousseau at Customer Service and straight away was impressed by the attention and by her courtesy. The problem was res... Zobacz więcej
Bought a couple of Hugo Boss bathrobes. The weekend following they had a flash sale where the robe was 10% cheaper. I purchased it again with the intention of cancelling the original order. They... Zobacz więcej
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I like Yves Delorme products and have ordered both their bedding and towels in the past. At the end of March, I placed an order with their outlet for three towels. One was delivered two weeks later, a... Zobacz więcej
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Yves Delorme is a French luxury linen brand combining Poetry, Style, Excellence and Expertise, since 1845. A Sustainable Luxury. Offering a range of bed, bath and home products from brands including: Yves Delorme, Ralph Lauren Home, BOSS Home, Lacoste, Olivier Desforges, Kenzo, Laurence Tavernier and Brinkhaus.
Unit 7-8 The Vale Industrial Centre, Southern Road, HP19 9EP, Aylesbury, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great company and great products would definitely recommend!
My mum has been buying from Yves Delorme for years. I am now following in her footsteps, as is my daughter. Beautiful patterns, fabulous quality & great service from their UK division make purchasing the latest in bedroom design a joy.

Odpowiedź od Yves Delorme UK
The price is high but the luxury reflects this. The fabrics are beautiful and feel just wonderfully light and soft. I have tried the bedding, the robe and bath linen. I’m now totally spoilt and hooked for ever! The delivery time for the last order was short and it was easy to return an item that was ordered in error. The customer service is excellent if you have a query.

Odpowiedź od Yves Delorme UK
Lovely product. Feel so luxurious. Worth the money. Great service - quick and easy. Definitely will explore more things to buy!

Odpowiedź od Yves Delorme UK
I was in Harrods and I saw the bedding on display. I had to have it. I did not realize it was an exclusive brand at the time. I just knew I loved the duvet and had to have it. I came home to the US, gutted my upstairs and designed my bedroom around the duvet. It has been washed over and over, still looks amazing and reminds me of my trip to London every time I put it on the bed.
The best customer service experience! Fast to reply, helpful in finding ways to handle theissue and they keep in touch till the problem is solved.

Odpowiedź od Yves Delorme UK
Excellent selection of Laurence Tavernier nightwear at good prices. Quick and efficient delivery and prompt aftercare.
Always helpful. lovely items as always and no problem returning some as robe was too short hence co-ordinating towels etc. Awaiting new stock of long winter robes!
Always buy my bed lines here as they only sell quality.

Odpowiedź od Yves Delorme UK
It was great to be able to order from the full range of Yves Delorme in the UK and the bedding is absolutely beautiful as always. The speed of delivery was great.

Odpowiedź od Yves Delorme UK
We have purchased Yves Delorme bed linen over the last 10years and again we were not disappointed with our latest buy.
The big benefits of the bed linen are it is beautifully made , Wears well and a wonderful feel

Odpowiedź od Yves Delorme UK
I like Yves Delorme products and have ordered both their bedding and towels in the past. At the end of March, I placed an order with their outlet for three towels. One was delivered two weeks later, another has just been shipped five weeks after placing the order and the third is still somewhere in France. At no time has the company sent an update and explained why two/three towels have been despatched separately and the third remains undelivered. I'm now chasing them for the latter.

Odpowiedź od Yves Delorme UK
Great products sometimes good discounts any emails answered very quickly delivery as stated

Odpowiedź od Yves Delorme UK
Excellent service from start to finish when buying from YD. Packaging and delivery was spot on, and the bedding was as described and absolutely stunning. Awesome brand and company.

Odpowiedź od Yves Delorme UK
I couldn’t be happier with our new bedding, it’s like staying in a luxury hotel every night! These were a beautiful wedding gift - so soft & such lovely quality.

Odpowiedź od Yves Delorme UK
My Yves Delmore bedding arrived promptly and beautifully wrapped.. extremely happy with this company’s service.

Odpowiedź od Yves Delorme UK
Lovely sheets and the softest towels. The bath sheets are the best. I had them monogrammed and they’re fantastic! My go to for gifts for all occasions.
Unreliable
I purchased half a set online, sourcing the other items for the set that weren't available from Yves Delorme from another vendor. Both orders were placed within 15 minutes of each other. The other vendor was excellent, dispatching immediately. A couple of hours after receiving the completed order products from the other vendor, however, Yves Delorme told me that in fact their inventory was wrong and they didn't have the parts of the set available. Consequently, due to their tardiness and failure to keep adequate inventory, I now have to pay significant return costs for the items successfully received from the other vendor, or else be left with an incomplete set. I placed that order in reliance of Yves Delorme fulfilling the order I had just placed with them. All they said was 'sorry for any inconvenience caused'. Hardly premium customer service. I'm just thankful I didn't buy the remaining missing sheet from the USA as I nearly did- the rigmarole of sending back, not to mention foreign transaction fees, would have been horrendous, not that Yves Delorme would care.
They have good quality cushions and nice service of staff!
I bought a cushion that is soft and beautiful, I like it at the Chelsea branch:)
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