I’ve had an excellent experience with UGP over the years. The staff are always friendly, professional, and genuinely helpful, and their rates have consistently been the most competitive I’ve found. I’... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ours was a fast and easy transfer with real people on customer service. Not chatbots or push buttons with multiple options, so a real change and real customer service. The online portal was clear and... Zobacz więcej
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I had a really positive experience speaking with Tom Broughton. He was incredibly helpful, took the time to explain everything clearly, and made what felt quite confusing much easier to understand.... Zobacz więcej
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I have been dealing with Tom Broughton who is our account manager. He has been efficient, and communication brilliant, in setting up our new electrical supply on our new site. It was quick, easy,... Zobacz więcej
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Informacje dotyczące firmy
O UGP - United Gas & Power
Napisane przez firmę
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Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Top Rated Energy Supplier in the UK
Napisane przez firmę
- Business energy solutions from the UK's highest rated commercial supplier
- United Gas & Power fuels business growth with tailored energy solutions, user-friendly online management, top-tier customer service, and dedicated guidance, all while championing a greener, more cost-effective future.
Dane kontaktowe
Guiseley, LS20 8AH, Leeds, Zjednoczone Królestwo
- 08006696697
- salessupport@ugp.co.uk
- ugp.co.uk
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 85% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Herbie was very helpful and advised me…
Herbie was very helpful and advised me on the market and helped us navigate a new contract for the office. Thanks again
28 listopada 2025
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you for your feedback! We're really pleased to hear that Herbie was able to support you with clear market advice and guide you through securing a new contract for your office. We appreciate you taking the time to share your experience, and we're always here if you need any further assistance.
Thanks again from all of us at UGP!
Very helpful and responsive
Very helpful and responsive. Also usually the best pricing. A welcome change from the usual feeling of needing to be guarded and on edge when dealing with utilities companies. They actually feel like they are trying to help you / work with you!
14 listopada 2025
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you for taking the time to share your feedback! We’re delighted to hear that you’ve found our team both helpful and responsive, and that our pricing has been competitive for you. Creating a transparent, supportive experience is something we work hard to deliver, so it’s great to know we’ve made a positive difference compared to your past experiences with utilities companies.
If you ever need anything, we’re always here to help.
– The UGP Team
Tom really looked after me with advice…
Tom really looked after me with advice above and beyond
24 listopada 2025
Odpowiedź od UGP - United Gas & Power
Thank you for your review! We’re so pleased to hear that Tom was able to go above and beyond with his advice and support. Providing genuine, helpful guidance is something we pride ourselves on, and it’s great to know Tom made such a positive impression.
If you need anything at all going forward, we’re always here to help.
– The UGP Team
Professional and positive experience
My dealings with UGP have been positive right from the start. Tom explained the change over process thoroughly, providing us with a competitive deal and seamless transition. It was quick, professional and the customer service is excellent. Lewis and Sophie followed up with support and advice. So far it has been a pleasure dealing with this company.
24 listopada 2025
Odpowiedź od UGP - United Gas & Power
Thank you for taking the time to leave such a positive review. We're delighted to hear that your experience with UGP has been smooth from the very beginning. Tom will be thrilled to know his clear explanations and support helped make the switch seamless, and it’s great to hear Lewis and Sophie were able to provide helpful follow-up and advice.
We really appreciate your feedback and are pleased that our service has made a strong impression so far. It’s a pleasure working with you, and we look forward to supporting you throughout your contract.
– The UGP Team
Worst energy company ever
Worst energy company ever. Just been charged £139.50 for £17.99 worth of electricity! £139.50 standing charge. Avoid this company like the plague!
20 listopada 2025
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Hi, thank you for your review. We’re sorry to hear about your concerns regarding your recent charges. Standing charges are set out clearly in all contracts and are reflective of industry-wide costs, but we absolutely want to make sure everything on your account is accurate.
Please contact our Customer Service Team at hello@ugp.co.uk
or call us directly so we can review your account in detail and explain the breakdown of the charges. We’re committed to resolving this for you as quickly as possible.
– The UGP Team
Lovely Company
I have only just signed up. So far all very smooth and helpful. They are not too pushy which is nice and they make the process very easy. Bradley has been very easy to talk to.
11 listopada 2025
Odpowiedź od UGP - United Gas & Power
Thank you for your lovely review! We're delighted to hear that the sign-up process has been smooth and that you've found our approach helpful and never pushy. It’s great to know Bradley has made everything easy to understand and straightforward.
We really appreciate you choosing UGP and we look forward to supporting you throughout your contract.
– The UGP Team
Good customer service
Tim responded to my request quickly and kept me informed of progress and we reached an agreeable conclusion
10 listopada 2025
Odpowiedź od UGP - United Gas & Power
Thank you for your feedback! We're really glad to hear that Tim provided quick responses and kept you informed throughout the process. We’re delighted everything was resolved to your satisfaction.
– The UGP Team
I have been using UGP only this year
I have been using UGP only this year, however they are very efficient, friendly and pretty much have a great service, I have been dealing with Regan who has been fantastic
3 listopada 2025
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you for your kind words! We’re delighted to hear you’ve had such a positive experience with UGP and that Regan has provided fantastic service. We really appreciate you taking the time to share your feedback and look forward to continuing to work with you.
– The UGP Team
Changed over to UGP from an existing…
Changed over to UGP from an existing energy provider, I almost forgot I did this as everything was so seamless, no problem at all, Bradley and Sophie were so helpful, pleasure to do business with.
3 listopada 2025
Odpowiedź od UGP - United Gas & Power
Thank you for your lovely feedback! We're so pleased to hear that your switch to UGP was seamless and hassle-free. It’s great to know Bradley and Sophie made the process so smooth — we’ll be sure to pass along your kind words to them. It’s a pleasure having you with us!
– The UGP Team
We recently moved over to UGP for the…
We recently moved over to UGP for the supply of our commercial power. Our account manager Thomas was very helpful throughout the transition and made the process very smooth. Based on our experience so far, I wouldn't hesitate to recommend UGP. Thank you to Thomas and the team.
1 listopada 2025
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you so much for your kind words and recommendation! We’re delighted to hear that Thomas made your transition to UGP smooth and straightforward. Providing a seamless experience and great customer support is exactly what we strive for. We really appreciate you choosing UGP and look forward to continuing to support your business!
– The UGP Team
Dylan Cawley and team
Dylan and team are great to work with and very on the ball. They respond quickly, always answer questions fully and work out solutions to suit our business requirements. Id highly recommend UGP to anyone.
31 października 2025
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you for your fantastic feedback! We’re so pleased to hear that Dylan and the team have provided such responsive and solution-focused support. At UGP, we pride ourselves on delivering excellent service tailored to our customers’ needs. We truly appreciate your recommendation and look forward to continuing to support your business!
– The UGP Team
Colber Farm & Glamping
We’ve had our farm energy contracts with UGP for several years now. They always offer the best rates and out accounts manager Tom Menaldino is a direct contact whenever needed. Would recommend UGP as a supplier to other farms and businesses
31 października 2025
Odpowiedź od UGP - United Gas & Power
Thank you so much for your continued trust and loyalty! We’re delighted to hear that you’ve had such a positive experience over the years and that Tom has been a reliable point of contact for your farm. It’s great to know you’re happy with our competitive rates and service. We really appreciate your recommendation and look forward to supporting Colber Farm & Glamping for many years to come!
– The UGP Team
Friendly, attentive and smooth process
I was very impressed by the knowledge of the UGP adviser who was very friendly, accessible and extremely attentive to our requirements. His style and approach was instrumental in us choosing to place a contract with them. The process of obtaining quotations and discussing issues was very smooth and the tariff rates offered were very competitive. We look forward to a very beneficial relationship with UGP going forward.
30 października 2025
Odpowiedź od UGP - United Gas & Power
Thank you for your kind feedback! We’re so pleased to hear that you found the process smooth and our adviser both knowledgeable and attentive. At UGP, we pride ourselves on delivering a personal, professional service and it’s great to know this made a difference in your experience. We’re delighted to have you on board and look forward to a successful partnership going forward!
– The UGP Team
These guys are the best
These guys are the best! Thank you, Tom and Niamh.
I recently opened a private counselling practice, and discovered that the gas meter had been illegally removed prior to my tenancy — yet the live feed was still active and supplied by a well-known energy company. The previous supplier was extremely unhelpful throughout my attempts to leave, raising objection after objection and making repetitive, unreasonable requests.
Then came Tom and Niamh… wow! They could not have been more helpful. They always answered the phone and emails promptly, liaised on my behalf, and arranged the fitting of a new meter. I’ve developed an excellent rapport with them — they truly bring back the personal touch that so many mainstream companies have sadly lost.
Make your life easier — just use these guys
16 października 2025
Odpowiedź od UGP - United Gas & Power
Thank you so much for your wonderful review! We’re delighted to hear that Tom and Niamh were able to step in and make such a positive difference during what sounds like a really challenging situation. Providing a personal, hands-on service is exactly what we aim for at UGP, and it’s fantastic to know that their support helped make things smoother for your new practice. We truly appreciate your kind words and wish you every success in your business!
– The UGP Team
Return customer
We approached UGP after a positive experience when switching two sites previously, Tom our account manager was helpful, friendly and found us a deal which worked for us and beat our current supplier by several thousand pounds per year. We will definitely be getting in touch when our next sites come up for renewal in the future.
13 października 2025
Odpowiedź od UGP - United Gas & Power
Thank you for taking the time to share your feedback! We’re delighted to hear that you chose to return to UGP after a positive previous experience. It’s great to know Tom was able to find a deal that worked perfectly for your business and delivered real savings. We truly appreciate your continued trust and look forward to working with you again when your next sites are due for renewal.
– The UGP Team
UGP - 100% recommend to my clients
Since Simply B Energy Ltd started working with UGP, the service has always been exceptional. Steve Howell (account manager) is always on hand to assist with quick pricing/queries, is very knowledgeable and genuinely a nice guy to work with. In addition, the customer service team are swift to resolve any issues - but in honesty there really hasn't been many with UGP. They are 100% one of my key suppliers and I look forward to continue working with them. Becky W - Director of Simply B Energy Ltd
8 października 2025
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you so much, Becky! We’re delighted to hear your feedback and really appreciate your continued trust in UGP. It’s fantastic to know that Steve and our customer service team have consistently delivered the high standards of service we strive for. We truly value your partnership and look forward to supporting Simply B Energy for many years to come!
– The UGP Team
We accepted a good offer for both gas…
We accepted a good offer for both gas and eletricity, with major savings. The communication was excellent and set up took no time at all.
2 października 2025
Odpowiedź od UGP - United Gas & Power
Thank you for your wonderful feedback! We’re delighted to hear that you found the offer competitive and the setup process quick and straightforward. It’s great to know our team’s communication made things easy for you. Welcome to UGP — we’re thrilled to have you on board!
– The UGP Team
Thankyou Nathan for all your help and…
Thankyou Nathan for all your help and advice.
John
3 października 2025
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you, John, for taking the time to share your feedback! We’re so pleased to hear Nathan was able to provide helpful advice and support. Your kind words mean a lot, and we’ll be sure to pass them along to him.
– The UGP Team
Odpowiedź od UGP - United Gas & Power
Thank you for your feedback! We’re really glad to hear you’ve found our team proactive and on the ball. Providing attentive, forward-thinking support is exactly what we aim for at UGP.
– The UGP Team
Excellent Customer Contact Throughout
UGP have been trying to get our business for a number of years, but Tom Broughton finally managed to cross the line. He came in with a very competitive price for the half-hourly meter and guided me through the whole process from quote, to contract and supply transfer. He continues to be my point of contact for this 2 year contract. I will definitely get him to quote on other sites as they come up to see how UGP compares.
9 czerwca 2025
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you so much for your kind words and for choosing UGP! We’re delighted to hear that Tom provided excellent support throughout the process and made everything smooth and straightforward. It’s great to know you found our pricing competitive and our service reliable. We really appreciate your continued trust and look forward to supporting you with your future sites.
– The UGP Team
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