DO NOT ORDER FROM THEM!
I ordered the boots by mistake..wrong size. I notified immediately, as in within 10 mins.
Late afternoon in UK, middle night Oz. So the email and notification was waiting for them on the Monday morning first thing.
They replied that they couldn’t cancel as it had been processed. I refuted this claim as my notification said it hadn’t yet been processed. They refused to cancel. So the boots had to be shipped all the way to UK, huge carbon footprint! £20 to me!
I can return them
At a cost to me of £32, with £3 restocking charge.
So remember, shipped all the way to UK unnecessarily, as it really could have been cancelled and the £32 to send back.
So I’ve kept them even though they’re wrong, which is of course what they wanted to happen anyway.
DO NOT ORDER FROM THEM. THEIR ETHICS AND CUSTOMER CARE ARE ATROCIOUS!




