Azienda assolutamente disonesta, lo dico da ex dipendente che deve, come molti altri colleghi, ricevere stipendi arretrati. Claim sui prodotti assolutamente mendaci Fate attenzione This company... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
L’integratore Hyper-U di U- Earth è un’ottima scoperta. Gli effetti positivi si sono evidenziati fin da subito, con un aumento progressivo della concentrazione ed energia mentale e fisica, il che mi a... Zobacz więcej
Ho iniziato a usare l’integratore Hyper-U di U-Earth qualche settimana fa e devo dire che sono davvero soddisfatto. Sin dai primi giorni ho notato un aumento dell’energia e della concentrazione, senza... Zobacz więcej
Product has been tampered with and came from Romania not Italy. The best before date and product code has been cut off the original label and replaced with a sticker with a new best before date and pr... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
U-Earth Store is a hyper health store designed to help people unlock their full mental and physical potential using a suite of biotech products that are powered by nature.
Dane kontaktowe
London, Zjednoczone Królestwo
- support@u-earth.store
- u-earth.store
3,8
Dobra
13 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Not happy with the shipping service
I love the mask. But this time, I ordered a new mask and a bundle of refill filters two weeks ago, and there's no way to actually track it. Please don't use mailing services that leave your customers waiting for their merchandise two weeks after they ordered it, with no tracking.
EDIT: I've been buying U-masks since Formula 1 teams began wearing them. The service I picked was the only affordable one you offered; it costs around the same as DHL, but is far less customer-friendly.
I should not have to spend time tracking down an order for over $100. This was never an issue when you used DHL.
18 października 2022
Odpowiedź od U-Earth Store
Hi Deborah,
First of all, we'd like to thank you for being our customer.
We'd like to apologise for the delay in your shipment, sometimes shippings outside the EU can take longer than expected due to different factors, also depending on the shipping method chosen at the time of purchase.
We know that our customer care team is already managing your request and provided you with a tracking number, so, for any further doubts or questions, feel free to reach them anytime: support@u-earth.store
We really hope your parcel will be delivered soon, and wish you a lovely day.
Keep safe,
U-Team
Odpowiedź od U-Earth Store
Salve Roberto,
Molte grazie per il feedback positivo!
Un saluto,
U-Team
Merce mai ricevuta e nessun riscontro…
Merce mai ricevuta e nessun riscontro dal servizio clienti
1 września 2022
Odpowiedź od U-Earth Store
Salve Luca,
Ci dispiace molto per il ritardo nella spedizione, tuttavia ci risulta che il nostro servizio clienti abbia prontamente gestito la sua richiesta organizzando per lei una nuova spedizione subito dopo la sua segnalazione.
Speriamo quindi che questa seconda spedizione arrivi senza problemi, e le ricordiamo che il nostro servizio clienti resta a sua disposizione per qualcunque dubbio o richiesta.
Un cordiale saluto,
U-Team
Quality product at a quality price
Quality product at a quality price. Probably has a bit too much plastic packaging but the presentation, documentation and service is excellent.
14 października 2022
Odpowiedź od U-Earth Store
Hello there,
Thank you very much for your kind feedback, we are glad to have you as a customer and we hope you are enjoying your products :)
Have a lovely day & keep safe,
U-Team
Mascherine
Tutto perfetto. La nuova taglia delle mascherine è stato un avanzamento
14 października 2022
Odpowiedź od U-Earth Store
Buongiorno Carla,
Grazie mille per il feedback!
Un cordiale saluto,
U-Team
Hyper-U or just hype
Am a fan of U Earth products and took up their offer of a free trial of Hyper -U.
Did I feel different? Not really, but then I think a two week trial is asking a lot of the product. Will I go on to buy it for myself? I would have until I saw the price. Sorry U Earth, not this product, not this time. 😟
12 października 2022
Opinia niezależna
Odpowiedź od U-Earth Store
Hello Craig,
Thank you for sharing your feedback!
Sorry to read that you're not going to use Hyper-U. As for other supplements, the effects are very subjective: they can take place immediately for someone, while for others they could require more time.
As for the price, the explanation can be found in the quality of the product. Hyper-U is a premium biotech supplement. Our Spirulina and Phycocyanin are carefully selected and extracted from the Blue Zone in Sardinia. We have chosen not to use the Rhodiola Rosea extract that is typically found in food supplements, but rather a Rhodiola obtained with exclusive technology that, thanks to a totally solvent-free process, improves the performance of this ingredient by about 10 times.
We hope you'll give the product another chance! And stay tuned: Hyper-U is only the first of a set of new products.
Have a very nice day,
U-Team
Odpowiedź od U-Earth Store
Salve Federico,
Molte grazie per il feedback, ci fa davvero piacere sapere che ha avuto un'esperienza d'acquisto positiva sul nostro sito :)
Un saluto,
U-Team
Odpowiedź od U-Earth Store
Hello Gerhard,
Many thanks for your kind review :)
We hope you're enjoying your products and wish you a lovely day!
Stay safe,
U-Team
tempi di consegna non velocissimi
tempi di consegna non velocissimi, tutto il resto ok
2 października 2022
Odpowiedź od U-Earth Store
Salve Andrea,
Grazie molte per il feedback, ci dispiace se il suo pacchetto è stato consegnato un po' in ritardo.
Ci auguriamo che si stia trovando bene con U-Mask, e la ringraziamo ancora per averci scelto :)
Un cordiale saluto,
U-Team
Excelente producto y servicio
Excelente producto y servicio. Las mascarillas son extraordinarias, tienen además muy lindo diseño y sus filtros son muy durables y funcionan excelente. Además el sitio web es muy amigable y sencillo de utilizar.
26 września 2022
Odpowiedź od U-Earth Store
Hello Laura,
Thank you so much for your very kind feedback, we are so glad to hear that you had a smooth experience purchasing from our online store, and that you chose U-Mask in order to protect yourself :)
We wish you a lovely day,
U-Team
After placing my order I have not…
After placing my order I have not received confirmation of dispatch, but I never received this before so I'm not surprised.
29 września 2022
Odpowiedź od U-Earth Store
Hello Calvin,
Thank you for your feedback.
We will check and try to understand why you haven't received confirmation of dispatch.
Have a very nice day,
U-Team
Customer support is wonderful
Customer support is wonderful! My shipment arrived with the package ripped open. There was nothing in it. Customer service was quick to respond. They're sending my order out immediately. Love the service and love u-masks since the beginning of the pandemic ❤️😷
26 września 2022
Odpowiedź od U-Earth Store
Hello Keturah,
We are so glad to hear that you had a positive experience with our customer care, and we hope your parcel will be delivered soon, so that you can enjoy your products :)
Thank you for your kind feedback, and for choosing U-Mask in order to protect yourself.
Have a lovely day & keep safe,
U-Team
以前はDHL配送だった
以前はDHL配送だったので受取もPUDOロッカーが使えて便利でしたが今回はグローバル向けの発送センターが変更になったのか配送がUPSに。送料が19〜20€が63€に。気軽に買えなくなり残念。
24 września 2022
Odpowiedź od U-Earth Store
アオノ・カツユキ様
ご意見をお寄せいただき、誠にありがとうございます。
UPSについてご満足いただけなかったとのこと、申し訳ございません。ご意見を参考にさせていただきます。
Keep safe,
U-Team
I was happy with my order
I was happy with my order, but it took longer than I expected for delivery, so I’ve only given 4 stars.
17 września 2022
Odpowiedź od U-Earth Store
Hello Lynn,
Many thanks for your kind feedback, we are so glad to hear that you are enjoying your order, and we apolosige for the late delivery.
We wish you a lovely day!
Keep safe,
U-Team
Ottimo per tutto.
13 września 2022
Odpowiedź od U-Earth Store
Ciao Maurizio,
Molte grazie per il feedback, speriamo tu ti trovi bene con i nostri prodotti.
Keep Safe,
U-Team
Consegna puntuale e in tempi rapidi
8 września 2022
Odpowiedź od U-Earth Store
Ciao Luca,
Grazie per il tuo feedback. Speriamo ti trovi bene con i nostri prodotti.
Stay safe,
U-Team
Todo funciona bien y con profesionalidad.
Todo funciona bien y con profesionalidad. Soy cliente desde el principio de las ventas y estoy muy satisfecho. El pedido se hace con facilidad y llega pronto y bien. Enhorabuena. Muchas gracias.
12 września 2022
Odpowiedź od U-Earth Store
Buen dia Luis,
Muchas gracias por tu amabilidad y por confiar en nosotros. Estamos felices de saber que aprecias nuestro producto y te que te acompaña día a día.
Keep safe,
U-Team
We have an issue with one order and the…
We have an issue with one order and the u mask team solve it very soon, they are very efficient!
5 września 2022
Odpowiedź od U-Earth Store
Hello there,
Many thanks for your kind feedback, we are so glad to hear that you had a positive experience with our customer support team, and we hope you are enjoying your products :)
Have a lovely day & keep safe,
U-Team
Erreur de livraison vite corrigée
La livraison n’a pas été conforme à commande.
Le service client a rapidement pris en compte ma réclamation et l’a très bien traitée.
Jusque là, mes commandes s’étaient bien passées.
J’apprécie les produits qui sont très confortables.
8 września 2022
Odpowiedź od U-Earth Store
Hello Paul,
Many thanks for your kind feedback, we're especially happy to hear that our customer care team was able to handle your case promptly. We really hope you are enjoying your products and thank you for being our customer.
We wish you a lovely day,
U-Team
Valido servizio clienti
Buon servizio clienti, sono in grado (ne avrò conferma appena riceverò il materiale) di sopperire a mancanze o problemi con le spedizioni e lo hanno fatto con cordialità e celerità.
Mi servo da loro sin dall'inizio della loro storia e ho creduto nella validità dei loro prodotti, ad oggi mi ha ricambiato con ottimi prodotti e un servizio clienti davvero premium,.
7 września 2022
Odpowiedź od U-Earth Store
Salve Paolo,
La ringraziamo molto per il suo feedback. Per noi è importante sapere che i suoi acquisti con noi siano stati soddisfacenti.
Stay safe,
U-Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.