My experience with Tyro has been very positive. What made the experience great is how easy and reliable their payment system is. The setup process was simple, and the EFTPOS machine works smoothly wi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fast, reliable EFTPOS = less stress. When it's busy, Tyro works and reliable. Transactions are quick, deposits are predictable, and that reliability builds trust fast. Clear pricing without the... Zobacz więcej
Reakcja na opinię
I’ve rated Tyro 5 stars before, and after taking another loan with them, I can confidently say they still deserve it. The best part for me is the smooth process — quick turnaround, straightforward pap... Zobacz więcej
Reakcja na opinię
Dont like how it takes a while for payments to be received in to other accounts via eft.. ie not instant. Love te customer service.. love easy access and application of the loan facility. Would be goo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca sprzętu dla płatności elektronicznych
- Usługi dla biznesu
- Obsługa kart płatniczych
- Dostawca rozwiązań e-commerce
- Usługi płatnicze
Informacje o Tyro
Napisane przez firmę
At Tyro, we’re into business big time.
Through our integrated payments, banking, and lending solutions, we’re here to ensure that nothing stands in the way of Aussie business success.
With a team of more than 600 dedicated staff nationally, we’re powering more than 68,000 businesses and counting. Our innovative products integrate with over 330 partners in hospitality, retail, health and services.
But that’s not all. With over 21 years' experience under our belt, we know what it takes to build something great. That is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers.
So they can get back to what they do best, running their business.
Our payments promise
Take payments anytime, anywhere
Our EFTPOS solutions are designed to make payments fast, secure, and easy.
With no lock-in contract, seamless POS integration, and Aussie support available 7 days a week.
Dane kontaktowe
2000, Sydney, Australia
- 1300 008 976
- cs@tyro.com
- tyro.com
4,5
Doskonała
524 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Easy quick lending
Easy quick lending . Has helped in the growth of my business hugely .
11 września 2024
Odpowiedź od Tyro
Hi Josie, thank you so much for leaving us a positive review. We're really glad to hear that our lending products are working so well for you - Sarah
After hours support is very good
After hours support is very good. Also help on web solves most issues in an easy to read formatt/
6 września 2024
Odpowiedź od Tyro
Hi Rick, Thank you very much for taking the time to provide us with a positive review, we are so pleased to see that Tyro checks all your boxes for you. Please reach out should you have any questions. -Monica
Odpowiedź od Tyro
Hi Bawadharani, Thank you for your glowing recommendation! We're so glad to hear you've had a seamless experience with Tyro. We're here to support you whenever you need us! -Monica
Odpowiedź od Tyro
Hi Mandeep, Thank you so much for your kind words! We're thrilled to know you've had such a positive experience with Tyro. We truly appreciate your recommendation! -Monica
I would give zero stars if I could
I would give zero stars if I could. These guys are a disgrace of an organisation and I will be reporting them to ACCC, ASIC and the like. Happily take your money on time everytime but when you cancel your subscription get ready for the games drawn out over a 6+month period. Requesting that POS needs be to sent back in a specific bag which they supply but never even send, no honouring credit amounts as agreed, and then somehow not being able to credit back into an account of which they just direct debited out again two weeks prior.
Tyro - clown show
5 września 2024
Opinia niezależna
Odpowiedź od Tyro
Hi Scott, We're truly sorry to hear about your experience, and we take your concerns very seriously. This is far from the level of service we aim to provide. We’d like to resolve this as quickly as possible, please send us your Merchant ID or ABN so we can help rectify this for you. Your feedback is invaluable, and we’ll work hard to make this right. Thank you for bringing this to our attention. -Monica
Great service!!!!
4 września 2024
Odpowiedź od Tyro
Hi Phillip, Thank you for the enthusiastic feedback! We're thrilled to hear that you're happy with our service. If you ever need anything, we're here to help! -Monica
Only one thing
Only one thing
If you have tyro loan $50 k and we paid off $25 k of portion why I am not getting credit whatever I paid off?
1 września 2024
Odpowiedź od Tyro
Hi there, We understand your concern and apologise for any confusion. We recommend reaching out to our customer support team for a detailed explanation and to ensure that your account is accurately updated. We're here to help resolve this as quickly as possible. -Monica
It must be very helpful of cash flow…
It must be very helpful of cash flow for small business.
26 sierpnia 2024
Odpowiedź od Tyro
Hi Keon, We're glad to hear that our services are helping with your cash flow! Supporting small businesses is a top priority for us. If there's anything more we can do to assist your business, please let us know. -Monica
Odpowiedź od Tyro
Hi Rachana, Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service. If there's anything else we can do for you, please don't hesitate to reach out! -Monica
WORST SERVICE EVER, IRRESPONSIBLE
WORST customer service ever. I have initiated contact since early July and have not reached any resolution to my concern raised, and TYRO continues to hold on to my funds till this date. Its been more than 5 weeks. You guys stop providing any call back and email responses takes ages only responding that you will get in touch once the matter is resolve which I never hear any updates. Furthermore, should I get in touch with any of the staff, they will call you at the end of the day only to tell you that the supervisor is not in so they cant address the matter, and will get the team to call the next day, WHICH THEY NEVER DO. They have wasted so much of my time, and continues to patronise me with my concerns. I am still waiting for a call back of the past 5 days.
14 sierpnia 2024
Opinia niezależna
Odpowiedź od Tyro
Hi Zelyod, We sincerely apologise for the distress and frustration you've experienced. This level of service is unacceptable, and we understand how important it is to have your concerns addressed promptly. We would like to escalate your issue as a priority and will ensure that a senior member of our team contacts you directly to resolve this matter as soon as possible, so we may do this can you please provide us with your Merchant ID or ABN. Please know that your feedback is being taken seriously, and we're committed to finding a solution. Thank you for your patience. -Monica
When you sing up it is fast
When you sing up it is fast, when you need something else you have to sit on the phone for hours. Still waiting for a consultant to get back to me regarding eftpos costs. at this stage think you are going to loose by business to Smartpay !
19 sierpnia 2024
Odpowiedź od Tyro
Hey Charles, We apologise for the delay and the inconvenience you've experienced. Your time is valuable, and this is not the level of service we aim to provide. We’ll escalate this matter to ensure a consultant reaches out to you as soon as possible, please send us your Merchant ID. We value your business and hope to resolve this issue promptly. - Monica
It was a pleasure to be very helpful…
It was a pleasure to be very helpful for me in my business
16 sierpnia 2024
Odpowiedź od Tyro
Hi Ahmad,
We're delighted to hear that our service has been helpful for your business! It's our goal to make things easier for you. If there's anything else we can assist with, please don't hesitate to reach out. Thank you for your support! -Monica
Fantastic
Fast, efficient and pleasant to deal with on the phone. Nothing is too much trouble and as an owner of 2 businesses it makes my life very easy
16 sierpnia 2024
Odpowiedź od Tyro
Hi Michelle, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our service. Your satisfaction is our top priority, and we're here to support you and your businesses every step of the way. -Monica
Very good service and very helpful.
14 sierpnia 2024
Odpowiedź od Tyro
Hi Akashpuri, we are so pleased to read this lovely review, thank you! -Monica
Tyro business model really accommodates…
Tyro business model really accommodates our small business.
It’s flexibility and fast delivery makes it any viable solution for a small or large business.
14 sierpnia 2024
Odpowiedź od Tyro
Hi Joel, thanks for the lovely review! -Monica
Odpowiedź od Tyro
Hi Brendan, we are so pleased to see this review. Glad to know Tyro is checking all the right boxes for you -Monica
Adorable smart eftpos service good…
Adorable smart eftpos service good network always updated technology. Five star ⭐️ ⭐️⭐️⭐️⭐️ results. Very happy using from last 7 year .
Jain
29 lipca 2024
Odpowiedź od Tyro
Hi Puneet, thanks for taking the time to provide us with some lovely feedback, we are so pleased to hear our Tyro products are a perfect fit for you -Monica
Tyro great for business
Dont like how it takes a while for payments to be received in to other accounts via eft.. ie not instant. Love te customer service.. love easy access and application of the loan facility. Would be good to be able to apportion a % of all takings to the loan not just merchant transactions. Also would be good to be able to allocate a % of any takings to a seperate account within Tyro for savings or tax etc.
30 lipca 2024
Odpowiedź od Tyro
Hi Sandra,
We value your feedback. We have shared this with our team as we are always looking for ways to better improve our product and service. dc
Odpowiedź od Tyro
Hi Joseph,
Thank you for leaving this 5-star review! We're really glad to hear that Tyro is working so well for you. -dc
False information for interview
hi ,
Do you know that you guys have the worst Hiring manager for a job for Tyro broker job in Perth. You guys say I am selected for a interview. I didn't get a email to set a schedule for the interview and then after that then 1 week and half later it says I was not successful anymore . What is this 😡, did you know I had to turn down other interviews to set a schedule for a interview from you guys. If you at first don't think I fit for the job then don't say I am scheduling for a interview and at the end not anymore. You guys are a terrible company for employment and false information for candidates that was supposed to be getting a schedule for a interview.
28 lipca 2024
Opinia niezależna
Odpowiedź od Tyro
Hi Andy,
We apologise for any misunderstanding regarding the Tyro Broker position advertised.
As you are based in Perth, not Sydney, our Head of Talent team will be reaching out to you with further communications regarding a webinar scheduled for the end of August. Please check your inbox as you will be receiving a link shortly with further information.
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