Dealt with my problem very good and quickly. But I won't be buying anymore of the square tea bags , almost half got thrown away due to the perforation dividing the two bags . They are call one cup ,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My usual grocery stores no longer have Typhoo QT instant tea available so after hours of research I was very pleased to find an alternate source. I can now telephone and speak with a very helpful... Zobacz więcej
Reakcja na opinię
The company have stopped making the round one cup tea bags and replaced them with horrible square ones we don't like them one bit and are looking for a new supplier we have been a customer for many ye... Zobacz więcej
Reakcja na opinię
I had a problem with quality control - several boxes in a row were plagued with split or unglued edges so I ended up throwing a lot of them away. After contacting Customer Services, they very kindly... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
It's arguably Britain's best cuppa. Established in the UK in 1903, it always delivers that great British tea moment.
Dane kontaktowe
Unit 3-4 Severnside Trading Estate, Textilose Road, M17 1WA, Manchester, Zjednoczone Królestwo
- 0800 633 5650
- support@typhoo.co.uk
- typhoo.co.uk
4,1
Dobra
153 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very quick response
25 lutego 2026
Odpowiedź od Typhoo
Thank you for your feedback! We’re delighted to hear you were pleased with our quick response.
Kind Regards,
Bethany
The Typhoo Team
I have drank Typhoo Tea for more than…
I have drank Typhoo Tea for more than 20 years but recently the taste seems to have changed, it seems to be weak compared to it's former taste and when I leave the Tea bag longer the taste seems bitter ?, so much so that i now do not enjoy drinking it, I will be changing my brand when my current box runs out, sorry Typhoo but it's time for a change.
9 marca 2026
Opinia niezależna
Odpowiedź od Typhoo
Thank you for sharing your feedback, and for being a loyal Typhoo drinker for more than 20 years we truly appreciate the support you’ve given our brand over such a long time.
We’re really sorry to hear that your recent cups of Typhoo haven’t lived up to the taste you’ve come to expect. That’s certainly not the experience we want for our long-time customers.
Your feedback about the flavour being weaker and becoming bitter when brewed longer is very helpful, and we’ll be sure to pass it on to our quality team for review.
We’d really value the chance to look into this further for you. If you’re happy to do so, please reach out to our customer care team via our website with the details from the box (such as the batch code), and we’ll do our best to help.
Thank you again for taking the time to let us know, and for your many years of support for Typhoo.
Telephone number: 0800 633 5650
Email: support@typhoo.co.uk
Kind Regards,
Bethany
The Typhoo Team ☕
It is a relief to find a source of Q-Tea
It is a relief to find a source of Q-Tea as we haven't been able to buy it in the shops as usual. We usually find it in Home Bargains and Tesco. Why is that?
23 lutego 2026
Odpowiedź od Typhoo
Thank you for your review! We're really glad to hear that you’re enjoying Q-Tea and that you were able to purchase directly.
We understand how frustrating it can be when a favourite product isn’t as easy to find in the shops. Availability can sometimes vary depending on individual retailers, stock levels, and distribution schedules. Typhoo quick tea should still be available in the retailers such as Herons, Pound stretcher and Poundland.
We’re always working closely with our retail partners to keep our products available, so hopefully you’ll start to see it back on shelves more regularly soon. In the meantime, we really appreciate your support and your patience.
Thanks again for taking the time to share your feedback!
The Typhoo Team ☕
Odpowiedź od Typhoo
Thank you! We’re glad you enjoyed our service and appreciate your support.
Kind Regards,
The Typhoo Team
I had a problem with quality control
I had a problem with quality control - several boxes in a row were plagued with split or unglued edges so I ended up throwing a lot of them away. After contacting Customer Services, they very kindly sent two large boxes of teabags to me. One would have been enough, so I think they went above and beyond.
6 lutego 2026
Odpowiedź od Typhoo
Thank you for sharing your experience and for giving us the opportunity to make things right. We’re sorry to hear about the quality issues, but we’re glad our Customer Services team could resolve it and that you felt supported. Your feedback is invaluable in helping us maintain the high standards our customers expect.
Kind Regards,
The Typhoo Team
Love Typhoo! Will try it again soon.
Arrived quickly. Not used yet as want to compare with what I have in the cupboard. Used Typhoo for years but not been able to find it locally so I’m looking forward to trying my favourite tea again soon.
9 lutego 2026
Odpowiedź od Typhoo
Thank you for your lovely review! We’re thrilled you’ve been a fan of Typhoo for years and that your order arrived quickly. We hope you enjoy revisiting your favourite tea soon and that it lives up to your expectations!
Kind Regards,
Bethany
The Typhoo Team
Great experience.
First class service saved me time from running around all the supermarkets. Well packaged
11 lutego 2026
Odpowiedź od Typhoo
Thanks for your kind words! We’re glad we could save you time and that everything arrived perfectly packaged.
Kind Regards,
Bethany
The Typhoo Team
Odpowiedź od Typhoo
Thank you for sharing your experience! We’re delighted to hear that your issue was resolved quickly. Our team always aims to provide prompt and effective support, and it’s great to know we met that expectation for you.
Kind Regards,
The Typhoo Team
The taste of this new blend is awful
The taste of this new blend is awful. Bags split when you separate. Wont be buying any more. Will find a different brand.
23 lutego 2026
Opinia niezależna
Odpowiedź od Typhoo
Thank you for taking the time to share your feedback,
We’re very sorry to read your review and to hear that you’ve been disappointed with our new blend.
We understand how important taste is when it comes to your daily cup of tea, and we’re sorry that the flavour hasn’t met your expectations. We’re also concerned to hear about the tea bags splitting this certainly isn’t the quality we aim to deliver and we’d like to investigate this further.
If you’re willing, please contact our Customer Care team directly with the batch code from the box and details of where and when you purchased it. This will help us look into what may have gone wrong and put things right for you:
Telephone: 0800 633 5650
Email: support@typhoo.co.uk
We genuinely value your feedback as it helps us improve, and we hope you might consider giving us another try in the future.
Kind Regards,
Bethany
The Typhoo Team
Excellent customer service
Excellent customer service. My query was dealt with very quickly and efficiently.
29 stycznia 2026
Odpowiedź od Typhoo
Thank you for your lovely feedback! ☕
We’re so pleased your query was handled quickly and efficiently.
Kind Regards,
Bethany
The Typhoo Team
All i have to say is ?
All i have to say is ?
I have loved drinking Tea all my life until they changed Tyhoo Tea Bags for milder blend, now it's like drinking Nats wee.
What is wrong with this Country ?
If everyone enjoys something for Decades, why does some berk have to come along and change it to something else worse ?
Leave things alone for people to enjoy will you ?
A good Tea bag should take couple of minutes to brew with stirring and you have lovely cup of Tea, Tyhoo Tea bags you can leave in your cup for 5-8 minutes and your Tea is weak and nasty with no flavour at all.
Won't be buying these disgusting T-bags again.
But hey ho,
I bet the berm who changed them got a huge pay award for their stupid idea.
18 lutego 2026
Opinia niezależna
Odpowiedź od Typhoo
Thank you for taking the time to share your feedback,
We’re really sorry to hear how disappointed you are. When you’ve enjoyed a particular brew for decades, any change can be frustrating.
Your feedback has been shared with our blending team, as comments like yours genuinely help shape what we do next.
We are keen to ensure your concerns are addressed and would be happy to speak with you further. As we don't have your contact details to call you directly, I have sent the request information link, if you can please complete this at your earliest convenience.
Kind Regards,
Bethany
The Typhoo Team
We have purchased typhoon for over 35…
We have purchased typhoo for over 35 years. Never have I had such a poor product as recently. The square bags split most of the time and go everywhere. Spent 3 days trying to clean the leaves from my work top and there still showing up. Bring back the round bags in foil. Thinking of trying another brand. As I am disabled I cannot keep cleaning there's tea bags up.just been trying to buy my favourite tea bag now I am finding box's ripped open to check the contents.
14 lutego 2026
Opinia niezależna
Odpowiedź od Typhoo
Thank you for taking the time to share your feedback,
We’re very sorry to hear about your recent experience and completely understand how frustrating this must be, especially given your loyalty over 35 years. Your feedback regarding the square bags is very important, and we’ll share it with our packaging team.
We are keen to ensure your concerns are addressed and would be happy to speak with you further. As we don't have your contact details to call you directly, I have sent the request information link, if you can please complete this at your earliest convenience.
Please also see our customer service email support@typhoo.co.uk
Kind Regards,
Bethany
The Typhoo Team
Typhoo QT - One Cup Instant Tea (With Whitener)
Have always used this tea.
It is so easy to use and taste fantastic,
the trouble is that the major retailers do not seem to stock it anymore.
Please do not stop making this product.
29 stycznia 2026
Odpowiedź od Typhoo
Thank you so much for your lovely review and for your continued support we’re so pleased you enjoy the tea! We understand availability can vary between retailers, but please don’t worry we have no plans to stop making it !
Kind Regards,
Bethany
The Typhoo Team
Quick speedy service thank you.
26 stycznia 2026
Odpowiedź od Typhoo
Thank you for your feedback! We’re thrilled you were happy with our quick service.
Happy Brewing !
Kind Regards,
Bethany
The Typhoo Team
QT one cup
Found them still selling their QT one cup instant on line even though every where says their discontinued, and they are the larger size, so i bought a few to keep me going as I love this tea. Got them really quickly as well.
Thank you Ty-phoo 😊
22 stycznia 2026
Odpowiedź od Typhoo
Thank you so much for taking the time to leave us a review ☕
We’re delighted you were able to find the QT One Cup on our website and stock up on the larger size. It’s lovely to hear how much you enjoy this tea, and we’re especially pleased it reached you so quickly.
Wishing you many more great tea moments!
Kind Regards,
Bethany
The Typhoo Team
The treatment I received
The lady I spoke to was very nice and helpful and knew what she was talking about.
20 stycznia 2026
Odpowiedź od Typhoo
Thank you for taking the time to share your experience. We’re delighted to hear that our team member was knowledgeable and helpful, and we truly appreciate your kind words !
Kind Regards,
Bethany
The Typhoo Team
QT review
I find it difficult to find in supermarkets and so, was pleasantly pleased to find it on line. Absolutely love the product, so handy for work
13 stycznia 2026
Odpowiedź od Typhoo
Thank you for your feedback! We’re glad you found Typhoo online and that you’re loving how convenient it is for work
Happy brewing!
Kind Regards,
Bethany
The Typhoo team
Great love this tea ,came well packed…
Great love this tea ,came well packed ,well informed ,highly recomend this seller thank you
6 stycznia 2026
Odpowiedź od Typhoo
Thank you so much for your lovely feedback! ☕ We’re delighted to hear you’re enjoying your Typhoo Tea and that it arrived safely and well packed. Your recommendation really means a lot to us. Happy brewing, and thanks again for choosing Typhoo!
Kind Regards,
Bethany
The Typhoo Team
Extremely helpful and very kind in…
Extremely helpful and very kind in their response & replacement
9 stycznia 2026
Odpowiedź od Typhoo
Thank you for your kind words we’re really pleased to hear you were happy with our response and replacement. Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
Kind Regards,
Bethany
The Typhoo Team
Top Typhoo bags
I recently contacted Typhoo about some tea bags we purchased I received a very quick response to my email. I've noticed that the boxes we have bought now have less packaging so the bags are just loose in the box not in separate bags good to see a company reducing packaging.
Also now the bags are square not round and they seem to brew a stronger more tastier tea we have used Typhoo for years, so we plan to use nothing else
21 stycznia 2026
Opinia niezależna
Odpowiedź od Typhoo
Thank you so much for your lovely feedback. We’re really pleased to hear you’re enjoying the new packaging and our square tea bags and even more so that Typhoo continues to be your tea of choice. ☕
Kind Regards,
Bethany
The Typhoo Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.