My second order from twinklens was delivered quickly but unfortunately stolen before I could get to it. They offered to replace it for free, which was unexpected and appreciated.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have used Twinklens before and loved the contacts so much I ordered again but, I forgot that my old address was listed for the shipping. Unfortunately, it had already shipped but they got back to me... Zobacz więcej
My order arrived a described in a nice context case with instructions of how to insert and car for the contracts. Particular order was to big for my eyes but customer service is very quick and are sen... Zobacz więcej
Contact lenses were eventually shipped to me. Contacts are good, HOWEVER absolutely NO REPLY to my several emails!! I cannot recommend this company as I wouldn't buy from them again based on severe... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O twinklens
Napisane przez firmę
Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.
Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.
We envision a future when everyone can look better and see better. Twinklens is committed to speeding the progress by providing quality contact lenses at compelling price.
Dane kontaktowe
FLAT/RM 1302 13/F CHEONG K BUILDING 84-86 DES VOEUX ROAD CENTRAL, Hong Kong, Hong Kong
- +12028666968
- info@twinklens.com
- twinklens.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Eye irritation
I will NOT be buying from this shop anymore, this was my first time buying contacts and I was happy with the fast shipping and tried to put one in on my left eye and before that I had washed my hand 2 TIMES, It took me about 20 minutes just to get ONE contact in and it wouldn’t even stick in my eye. Once I had it in my eye, it had caused my eye to get red and irritated and the thing is I had only had them in for 10 MINUTES, a few hours later the red had gone away but it has left the inner corner of my eye red and it still is as I’m typing this. I’m very very disappointed in this company and don’t recommend anyone buying from this company. They did come back to me quick as soon as I emailed them and gave me a refund, I don’t know if the redness in the inner corner of my eye is serious and something to get checked out from a doctor, my boyfriend and mom are worried. Please don’t buy from this shop as it is illegal for them to sell cosmetic lenses.
I am a special effects makeup artist and I trust this company
I am a special effects makeup artist so contacts are very important to complete my looks. I've tried many brands. I've never gone wrong with Twinklens. I have many styles including their sclera lenses. There so soft and comfortable. I put them in before my makeup which means I wear then for at least 4hours. They've never hurt my eyes. Many of my pairs are more then a year old and they still feel new. I also have a few of there cases. Basically what I'm saying is I truly trust this company there FDA approved.
30 days to get- horrible return policy
How does this company have good reviews?! Purchased contacts and it took a month to get. They couldn’t even fit in the eye. Tried to return and the company wanted me to pay like $15 for returned shipping. Ended up throwing them away.
What a joke.

Odpowiedź od twinklens
Can't leave an actual review for the…
Can't leave an actual review for the product yet... BUT! I can say that the customer service was on point and damn fast. Had a shipping address issue... Took a screenshot of the order confirmation with the order number on it, contacted help, explaned thenproblem, sent the new address... Boom. They had it solved and changed within the hour, before the order was even processed. 5 stars, totally deserved. So far! We will see about the quality, when they arrive.
Best customer service. Best products
Customer support team is amazing and the products: contact lenses are the best in the market.
I'm so happy to have ordered from them. My package was lost but they immediately replaced it without any trouble. Amazing company! I will order again and I will recommend this to my friends. ⭐️⭐️⭐️⭐️⭐️
Best site to buy contact lens from!
They provide an extensive range of…
They provide an extensive range of colour contact lenses. The product is of supreme quality. When I had a problem with one of my lenses they jumped right in and fixed it up so quickly that I had barely sent of my email. With a personal touch mind you, not a robot! I have absolutely no problem recommending anyone to buy from these guys
My first set of contacts
My first set of contacts. Delivery was fast, quality is great and the price was even better.
Supersize Black Eyes
I’m completely obsessed with these contacts! They’re super comfortable to wear all day and easy to put on. If you’re thinking about ordering colored contacts I would definitely go with Twinklens (:
Been trying to wear my lens for bout a…
Awesome lenses 👍
Bought a couple pairs from this company and had little issues,
Even when faced with one customer service is always quick to fix!
Great prices
Twinklens have a bunch of different types of contacts that leave imagination to what you can do. I personally like to use makeup and contacts on a daily basis to have fun with new looks. I've ordered countless of times and never am I disappointed with the lenses
7 pairs & counting!
I've loved every single pair of contacts I've ever purchased from Twinklens, & I currently own 7 different pairs. They have a wide variety of vibrant styles & colors, so you can find something for everyone. Another great thing are their deals and prices, they are unbeatable in their industry! This is the only brand I've ever purchased contacts from, & I'll continue to be a lifelong customer.
5/5 stars
I bought the coolest pair of contacts and I’m obsessed! They have a wide variety of lenses for a great price and they have amazing customer service! Would highly recommend!!
everything came perfect
everything came perfect, packaging was cute and looked like care was put into it!
Awesome
I had been searching for a place to buy contacts from that I could trust. When I found twinklens online I had to give them a try. They are affordable and they allow you to add a prescription to your contacts. Once I received my order, I was very satisfied and I can trust their products. I only purchased from them, because they are the best.
Absolutely wonderful company!!
Absolutely wonderful company!!! I got some lenses from them earlier this month and they are SO SO SOOO comfortable which is incredibly important when filming for incredibly long lengths of time!
Great Products, Pricing, and Customer Service!
They often have great deals and recently when one of the contacts I ordered came with a manufacturers defect, they replied to my email about it within the hour and immediately created a replacement shipment. I was very impressed by their service. Additionally, today I received a newsletter from them advertising a giveaway, which I participated in and am now being send a free pair of SFX lenses! My interactions with this company have been nothing but excellent!
Nice sclera selection.
Legit products and shipping has never been an issue. I hope eventually they add a variety of prescription lenses with cosplay designs to their store. Otherwise if you are just looking for non prescription lenses, and especially scleras, they're a good store to shop from.
Doświadczenie Trustpilot
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