I ordered an item over 2 weeks ago was meant to be delivered 8 days ago but hasn't, customer service is not good and messages aren't being answered, This was a birthday gift. I am still none the wis... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I placed an international order since it was allowed. Aftern 2 months, the package is lost and I had no answers, no replacement nor refund. Awful
What more can one say about this company? The products are fabulous- original, thought provoking & well made. Dispatch is super speedy and presentation & the handwritten note from Tim make the purchas... Zobacz więcej
In what has been a terrible year for our small businesses, it was a total joy to receive my order from Twelve Silver Trees. The care and attention to detail in the packaging and a very kind little car... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
About Twelve Silver Trees Jewellery & Gifts At Twelve Silver Trees, we specialize in creating handcrafted sterling silver jewellery and unique gifts that combine timeless design with modern artistry. Based in rural Leicestershire in the UK, our independent brand is built on the principles of craftsmanship, creativity, and customer care. From elegant pendants and bracelets to playful acrylic art brooches and fused glass keepsakes, we offer a diverse range of products, each telling its own story. Our Jewellery Collections - Our jewellery is inspired by the beauty of nature, the richness of history, and the elegance of art, with every piece thoughtfully designed and meticulously crafted. Signature pieces include: • Botanical Creations: Snowdrop earrings and pendants that symbolize resilience, alongside other floral designs that celebrate the seasons. • Art-Inspired Jewellery: The “Great Wave” collection, drawing inspiration from Hokusai’s iconic art, combines intricate wave motifs with pearls. • Historical Motifs: Designs such as our Iron Age Torc-inspired bangles and the Tudor Rose pendant blend historical reverence with modern wearability. • Statement Accessories: Bold Art Deco necklaces and contemporary acrylic brooches that add flair to any outfit. Gifts for Every Occasion - Beyond jewellery, our gift collection includes items like fused glass cards that double as keepsake decorations, and acrylic art brooches that bring a touch of whimsy to any look. Whether you’re searching for a meaningful birthday gift, a special anniversary piece, or a festive holiday surprise, you’ll find something unforgettable in our collection. Commitment to Quality and Sustainability - At Twelve Silver Trees, we believe in crafting jewellery that lasts a lifetime. We use premium materials, including ethically sourced sterling silver, 18ct gold accents, and hand-applied details to ensure every piece reflects the highest standards of quality. Sustainability is at the heart of our business, with many of our items made to order to minimize waste. A Personal Touch - We offer a highly personal shopping experience, with customizable options available to create truly one-of-a-kind pieces. Each order is carefully handcrafted in our workshop, ensuring attention to detail and a connection between maker and wearer. Why Shop with Us? Customers trust Twelve Silver Trees for our blend of exceptional design, artisanal quality, and thoughtful service. Whether you shop online or meet us at artisan markets across the UK, you’ll always find pieces that are as unique as the stories behind them. Discover the difference of handmade, where jewellery and gifts become heirlooms of love and artistry. Shop now at Twelve Silver Trees – where craftsmanship meets creativity.
Dane kontaktowe
20 Hurst Road, LE9 7FG, Earl Shilton, Zjednoczone Królestwo
- 01455630360
- Hello@twelvesilvertrees.com
- twelvesilvertrees.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beautifully made and presented
Beautifully made and presented.
Snowdrop necklace and earrings were a bit smaller than anticipated but measurements had been offered.
Personal service, quick response and dispatch.
Highly recommended
Ordering was easy and straight forward (it was a gift for a friend) and delivery amazingly quick - thank you!
Great service
Arrived a little late, but that was due to me reading an email late, but great customer relations. Very polite and efficient.
Recommend whole heartedly
What a lovely company to deal with & the bee earrings I ordered exceeded my expectations
Bee earrings
I absolutely love bees and wanted some earrings with a sparkle. These certainly didn’t disappoint. They are worth every penny. There were a Christmas present to myself! There are lots more items in the bee collection that I love too! I love supporting small businesses and this company is definitely one to take a look at. The personalised note was a lovely touch
5 star service and item…
Tim was a complete gentlemen from start to finish. My necklace arrived beautifully packaged and I am delighted. It definatly exceded my expectations.
They Have The Best Collection Of…
They Have The Best Collection Of Jwellery And At Reasonable Prices.
They Also Were Very Much Polite And Have A Good Service Too. Thank You So Much.
Had A Very Good Experience!!
Beautiful pendant
Beautiful pendant, thoughtfully and personally packaged and sent. Always warm communication.Thank you so
much!
Beautiful flower earrings…
Lovely jewellery packaged and presented beautifully with a friendly messages. Arrived safely and promptly a great experience.
I love my new necklace
I love my new necklace! It’s elegant, eye catching and oh some comfortable to wear. It came very well packaged too.
Two tone Phoenix pendant with chain
Bought a Phoenix pendant with chain and it is beautiful. Had a question about shipping and was answered back immediately. Costumer service is excellent and the piece is exactly what I was looking for. Thank you.
Wonderful service
Excellent customer service - kept in communication, and the item was lovely. My sister loved it.
Fantastic service
Fantastic service! I opted for next day delivery but the nearest Evri depot had s fire so I am was immediately informed and my order came via Royal Mail
Great service and great soap.
A perfect transaction Very impressed with the quality of the…
Very impressed with the quality of the bangle I bought, as well as the first class handling of my order. Perfect.
Tim is a great communicator
Tim is a great communicator. Products are amazing and reasonable. Bought multiple items from him and will buy from again.
I’m delighted with these beautiful tree…
I’m delighted with these beautiful tree earrings. Exactly the gift I was looking for: delicate but not flimsy. Nice quality. Thank you.
Great customer service and very fast…
Great customer service and very fast delivery. My items all came gift wrapped and I was very happy with the quality of the jewellery.
I would definitely recommend.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








