Really easy to choose my replacement salary sacrifice car. It is a new model which has only just come onto the platform. Options were clear, so easy to make selections. I like the ability to look at s... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Simple process - even with a bit of confusion over documents that were not sent over by my employer, this was quickly rectified. Car is now being ordered with an estimated time of 8 weeks but hopefull... Zobacz więcej
Reakcja na opinię
First time for me ordering a company car, the Tusker portal was clear, and the help guides were super useful. Ordering the car was simple and had a good range too, uploading my documents and signin... Zobacz więcej
Reakcja na opinię
Quick response to change request, i had to change my selected vehicle from one vendor to other due to non availability. Tusker was quick to update request and order from other vendor. Now waiting on c... Zobacz więcej
Informacje dotyczące firmy
O Tusker
Napisane przez firmę
Hi, we’re Tusker — and we’re on a mission to help everyone drive a better, cleaner car. Through our salary sacrifice scheme, we provide an affordable and tax efficient way for employees to enjoy a brand new, fully insured and maintained car, with a fixed monthly amount taken from their gross salary.
Since 2008, we’ve supported more than 100,000 drivers in making the switch to cleaner motoring. Our focus has always been on reducing environmental impact while making new, reliable and low emission cars accessible to as many people as possible.
Today, we’re proud to run the UK’s largest salary sacrifice car benefit scheme, with the lowest average CO₂ emissions of any FN50 fleet. With over 2,800 employer customers, we’re recognised as the Car Benefit Experts — offering deep experience, compliant scheme management and a driver experience built on trust, clarity and support.
Dane kontaktowe
Hatters Lane, WD18 8YF, Watford, Zjednoczone Królestwo
- 0333 400 1010
- hello@tuskerdirect.com
- tuskercars.com
4,5
Doskonała
13 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Tusker
Hello,
Thank you for taking the time to leave your review. We are delighted to hear that you found everything very efficient. That is exactly the service we aim to provide to our drivers.
If you need any assistance in the future, please do not hesitate to reach out.
Kind Regards,
The Driver Satisfaction Team
Been with Tusker for 10 years and…
Been with Tusker for 10 years and experience has been excellent
8 października 2026
Odpowiedź od Tusker
Lesley,
We are glad you enjoyed your experience and truly appreciate your decade of loyalty with us. Thank you for your review.
Kind Regards,
The Driver Satisfaction Team
I have found Tusker very helpful and…
I have found Tusker very helpful and informative throughout my experience working with them. In particular, Jasmine who was incredibly helpful and informative. Se contacted me immediately to inform of the availability of a vehicle. Thank you :)
8 października 2026
Odpowiedź od Tusker
Vicky,
Thank you for sharing your wonderful feedback. We are so pleased to hear that you experienced helpful and informative support throughout your time with us, especially regarding the quick communication about vehicle availability. Your kind words are greatly appreciated by our team.
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Antonio,
We are so pleased to hear that you enjoyed our wide selection of vehicles and found the process quick and simple so far. Thank you very much for taking the time to share your great feedback with us.
Kind Regards,
The Driver Satisfaction Team
Easily accessible and can choose a…
Easily accessible and can choose a range of cars. Only the side thing is a bit longer to wait for the car to deliver
9 października 2026
Odpowiedź od Tusker
Hello,
Thank you for taking the time to share your feedback. We are happy to hear that you found the platform easy to access and appreciated the wide selection of vehicles available. We also recognize that the wait time for your vehicle handover was a bit longer than desired, and we truly appreciate your patience regarding the delay.
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Hello,
Thank you for taking the time to leave your review. We are delighted to hear that you had a good experience, that is exactly what we aim for.
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Hello,
We are so glad to hear that you enjoyed our swift service and appreciated receiving regular progress reports. Thank you for taking the time to share your positive experience with us!
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Hello,
Thank you for taking the time to leave your review. We are delighted to hear that you found the process easy. That is exactly what we aim for.
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Lu,
We are so glad to hear that you enjoyed a smooth process and had such a wonderful interaction with our team. Thank you very much for taking the time to share your positive feedback with us!
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Hafeez,
We are delighted to hear that you experienced a straightforward process and found our team so supportive. Thank you for sharing your positive feedback with us.
Kind Regards,
The Driver Satisfaction Team
Very helpful customer service with…
Very helpful customer service with minimal call waits. Well informed staff helped direction to the correct department.
6 października 2026
Odpowiedź od Tusker
Marc,
We are delighted to hear that you experienced quick call connections and that our well-informed team successfully guided you to the right department. Thank you so much for sharing your positive feedback!
Kind Regards,
The Driver Satisfaction Team
Perfect communication as usual and…
Perfect communication as usual and great service and Kiera answered all my questions and put my mind at reat
9 października 2026
Odpowiedź od Tusker
Antony,
We are delighted to hear that you experienced excellent communication and great service. It is wonderful to know that our team member was able to address all of your questions and provide you with total peace of mind. Thank you for taking the time to share your positive feedback with us!
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Kev,
We are so pleased to hear that you found the layout clear and easy to navigate. Your positive feedback is truly valued and helps us ensure a great experience for everyone.
Kind Regards,
The Driver Satisfaction Team
Very helpful team especially Bob
9 października 2026
Odpowiedź od Tusker
Masoud,
We are thrilled to hear about your great experience with us. Thank you for taking the time to share your feedback and for highlighting the excellent support you received from our dedicated team member.
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Ola,
We are glad you enjoyed your experience and appreciate your feedback about our quick, streamlined service.
Kind Regards,
The Driver Satisfaction Team
Great customer service from Scarlett
Great customer service from Scarlett, answering all of my questions and getting me a resolution.
8 października 2026
Odpowiedź od Tusker
Hello,
We are delighted to hear that our team provided wonderful assistance by addressing all of your inquiries and successfully finding a swift resolution for you. Thank you so much for taking the time to share your positive experience with us!
Kind Regards,
The Driver Satisfaction Team
Nicole C very helpful and provided me…
Nicole C very helpful and provided me with the documents I needed quickly.
8 października 2026
Odpowiedź od Tusker
Ben,
We appreciate you sharing your positive experience! We are so glad to hear that our team member was prompt in assisting you and provided the paperwork you required right away. Thank you for taking the time to leave us your feedback!
Kind Regards,
The Driver Satisfaction Team
Tusker - great company with real clarity
From choosing the car to getting everything set up and ordered, the communication has been great, the website is really clear and highlights charges, costs and changes to the contract through its life time.
6 października 2026
Odpowiedź od Tusker
Scott,
Thank you so much for the wonderful five-star feedback. We are thrilled to hear that you had such a smooth experience selecting your vehicle and that our online platform provided the clarity and transparency you needed regarding your agreement details throughout the entire process.
Kind Regards,
The Driver Satisfaction Team
I’ve been constantly lied to
I’ve been constantly lied to.
Everytime i tried to contact Lia she was on her lunch break multiple times a day which is odd, in meetings or on annual leave. I’ve ended up contacting the car dealer my self sorting a car out, then Joe and Inman have been very helpful and apologetic and helped resolve this issue which started in mid July.
8 października 2026
Odpowiedź od Tusker
Hello,
Thank you for taking the time to share your experience.
We appreciate how frustrating it can be when an issue takes longer to resolve than expected, particularly when you’ve had to make several contacts along the way. We’re pleased to hear that members of the team were ultimately able to support you and help bring the matter to a resolution.
We’ve taken on board your comments regarding communication and the experience you had throughout the process. Clear and consistent communication is important, and feedback such as this helps us understand the experience from a driver’s perspective.
Thank you again for your feedback.
Kind regards,
The Driver Satisfaction Team
Options in the automated system were…
Options in the automated system were very confusing but once through to a caller it was quick easy and they were super helpful!
8 października 2026
Odpowiedź od Tusker
Hello,
We're glad you enjoyed your experience with our team member. We appreciate your feedback about the automated phone system and will use it to make improvements.
Kind Regards,
The Driver Satisfaction Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.