Turner Lewis Limited Recenzje 

355
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

You have taken £420 from my daughter for finding her trust fund in February, even though she received her money the December before. We always knew where her money was. I have only just found out t... Zobacz więcej

Oceniono na 5 z 5

Wow I can't begin to explain how quickly and professionally my phone calls was handled. There is a specific person I would like to mention being Megan I cannot describe how friendly and welcoming she... Zobacz więcej

Oceniono na 5 z 5

Megan was amazing help with me trying to find my trust fund she spoke me expertly threw each step for me to find it and I couldn’t have asked for better help. She helped make something that could of b... Zobacz więcej

Oceniono na 5 z 5

Megan was so helpful and kind. My daughter had mistakenly thought she had two child trust funds, one set up by mum and dad and the other by the government. She had already withdrawn her funds last y... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Konsultant

Napisane przez firmę

Welcome to Turner Lewis Limited. For nearly 5 years, we have been dedicated to one clear mission: helping young adults across the UK successfully locate and access their 'lost' Child Trust Funds (CTFs). We understand that with over 50 different providers and changes over the years, finding out where your fund is held can be a confusing and time-consuming process. Our dedicated team of specialists is here to manage the entire administrative journey for you, taking the stress and guesswork out of the search. We liaise directly with HM Revenue & Customs (HMRC) and all potential CTF providers on your behalf to identify where your money is and guide you on the next steps to access it. Our Commitment to Transparency We believe in being completely upfront about our service and our fees. A Paid, Optional Service: It is important to know that you can search for your Child Trust Fund for free by contacting HMRC directly. Our service is an optional alternative for those who prefer a fully managed process with dedicated support from our experienced team. Our 'No Win, No Fee' Promise: We operate on a 'No Win, No Fee' basis. This means you will only ever be charged for our service if we successfully locate your fund. If we cannot find it, you do not pay anything. Clear Fee Structure: Our fee is a percentage of the total funds located, plus VAT. All charges are clearly detailed in our Terms and Conditions, which every client must read and agree to via a digital signature before we commence any work. There are no hidden costs or surprises. Our goal is to provide an efficient, helpful, and transparent service that simplifies the process and gives you peace of mind. If you have any questions, please do not hesitate to get in touch.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

355 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 88% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(355)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 49

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Oceniono na 1 z 5

You have taken £420 from my daughter…

You have taken £420 from my daughter for finding her trust fund in February, even though she received her money the December before.
We always knew where her money was.
I have only just found out this happened so will be in touch to get her money back.

4 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

I asked for help locating my trust fund…

I asked for help locating my trust fund and the woman on the phone told me a small fee would be taken once it was found I never received my fund and now I’m in debt of £510 which is all of my trust fund which I’m still trying to recover

14 marca 2026
Opinia niezależna
Logo Turner Lewis Limited

Odpowiedź od Turner Lewis Limited

Hi Jasmine,
As per our terms and conditions, a 25% plus VAT fee applies.
This is applied once you advise the amount held in your CTF, this was advised to you over the phone.
We tried to contact you on several occasions to update your file however you were uncontactable.
Due to this your invoice went overdue and has been passed to a debt collection service.
To rectify this, please contact our office at ctf@turnerlewis.co.uk
Thank you,
Turner Lewis

Oceniono na 5 z 5

Megan deserves more recognition

Wow I can't begin to explain how quickly and professionally my phone calls was handled. There is a specific person I would like to mention being Megan I cannot describe how friendly and welcoming she was. Not only this but she was super patient and helpful through our the process and handled the situation instantly! She's very sweet and kind and definitely needs more recognition for that type of work! Thankyou so much Megan you have absolutely made my year! I look forward to speaking to you again!

4 marca 2026
Opinia niezależna
Oceniono na 1 z 5

DO NOT use this company

Turner Lewis may be the worst company out there for their customer service(appalling treatment from staff, lack of care, lack of sympathy and failure to provide a fair solution for their customers). They want your money. That’s it. Plain and simple. They don’t care about you. Whether or not the ads were misleading, if you signed up to this service be prepared to get hurt by this company.

Gave up fighting them because they can take my money, it’s not the end of the day but they will not take away my happiness. The prices they charge are outrageous especially for let’s say a couple of searches and then they find your child trust fund and apparently that costs over £300. They will refuse to give you proof that the service was done and if you don’t pay you then get threatening letters sent from multiple companies, one being Gemini Legal who are unprofessional and rely on threats to try and get you to pay. They want you to fear them. Their operation is unethical and it should be investigated again. In fact this company should just be shut down. There are a lot of people that have been harmed by this company.

Do what’s best for you at the end of the day if you’re caught up in it, but do not ever trust a company blindly again. Do not skip the T&C’s which is how this company got away with trapping people last year(note all their info has now been updated correctly on the sign up form and their ads which wasn’t there previously). They did operate illegally and nothing they say now will change that. It’ll only be the same old same old response, where they do not take responsibility or admit fault. How they sleep at night I have no idea. But it’ll all come back to them eventually.

DO NOT USE this company. They are truly disgusting and prey on the people that desperately need this money. If you use this company you are continuing this outrageous “service”. Find your CTF for FREE using gov website. Do NOT let this company harass you, block them and do not respond to them on any level.

10 stycznia 2026
Opinia niezależna
Logo Turner Lewis Limited

Odpowiedź od Turner Lewis Limited

Good Morning,
I'm sorry this was your experience, we do put on our adverts, website, form and T&Cs that there are fees for the service and we also add that clients can do this process via HMRC for free.
If you would like us to send us further documents of our work in relation to your file then please email ctf@turnerlewis.co.uk so we can assist you further
Thank you,
Turner Lewis

Oceniono na 1 z 5

Please do NOT use this company

Please do NOT use this company to find your child trust fund for you. All they are doing is going on the FREE Government website and asking where it is and charging 25% of the value of the child trust fund plus VAT!

If you need to know where your child trust fund is then Google find my child trust fund and click on the government website. It is FREE to find out where your child trust fund is through the government.

All you need is your national insurance number and HMRC will send you a letter within 3 weeks telling you where it is.

This company is conning you out of your money please do not use them!

5 lutego 2026
Opinia niezależna
Logo Turner Lewis Limited

Odpowiedź od Turner Lewis Limited

Good Morning,
We advise on advert, our form, our website and in our terms and conditions that you can do this service for free via HMRC
We make all clients aware of this prior to signing.
Please also note we do not use the HMRC website to locate a CTF.
Thank you,
Turner Lewis

Oceniono na 1 z 5

Immoral

Immoral.
My 19 year old son has just received a bill for £420 pounds from Turner Lewis for ‘locating’ his Child Trust Fund. Payable in 14 days.
He was convinced to click ‘yes’ following a TikTok ad where there was no clear mention of the fee of a whopping 25% of the trust fund amount + VAT. It also failed to mention that you can locate your CTF for free via the HMRC.

25 stycznia 2026
Opinia niezależna
Logo Turner Lewis Limited

Odpowiedź od Turner Lewis Limited

Good Morning,

Turner Lewis puts the fees for our service on our advert, website, at the top of the forms clients fill in, in our T&Cs and via email to our clients.

We also advise on our advert, on our website and in our terms that this service can be done for free via HMRC directly.

We also have a box that the clients must sign to state they have read and accepted the terms and acknowledge they are entering into a legally binding contract.

Instructions come to us via to our adverts and clients are also made aware they have a 14 days cooling off period as well as the above notifications of fees and a free service.

Thank you,
Turner Lewis

Oceniono na 5 z 5

Quality service

I would like to start with thanking Megan Hudd at turner Lewis for one being able access the details I needed for my trust fund and providing an excellent service throughout this process as it helped my know everything in regards to my trust fund a lot better with top class help.

22 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Child trust fund

Was much easier then expected Megan helped and explained everything perfectly was easy to understand such a big help thank you and thank you (megan)

20 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Be aware!

This company seems to continue to delight in taking full advantage of young, impressionable, inexperienced adults through mediums such as TikTok. Our young adult daughter is, today - 16th January, 2026, seemingly yet another victim of this Company.

In May, 2025 the Advertising Standards Authority had three issues investigated regarding Turner Lewis and all three were upheld. Please see the ASA's own website for the ruling.

Also, please visit Marin Lewis on Money Saving Expert for more information regarding this Company and how it operates/has operated.

Thank you.

15 stycznia 2026
Opinia niezależna
Logo Turner Lewis Limited

Odpowiedź od Turner Lewis Limited

Good Morning,
Our adverts were raised at the beginning of 2025 however, they have been compliant with all ASA rules since this time.
We outline our fees on our advert, advert description, website, forms and via the documents that are signed.
We also ask all clients to confirm they have read and accepted the terms and that they acknowledge they are entering into a legally binding contract.
This give clients six notifications that our service is a paid for service.
If you need any further information please contact ctf@turnerlewis.co.uk
Thank you,
Turner Lewis

Oceniono na 5 z 5

Amazing team

Megan has been excellent today. She has helped me to close my case. As I’ve already accessed this child trust. Great work keep it up.

9 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Easy process

It was simple and easy nothing really needed from myself after 2-3 weeks they found my fund and contacted me straight away to give me this information 48hrs later Iv withdrawn my money such an easy way of getting your trust fund if you are unsure how very friendly service with great communication thanks turner Lewis 👍

7 stycznia 2026
Opinia niezależna

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