Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This phone was bought for my brother, who is 88yrs old. He was able very quickly to master the basics and was making a call within a short time. Highly recommended to anyone who is elderly and requir... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered a phone for my elderly mother & it arrived promptly, after going through the functions, found it not suitable for her to manage. I contacted the customer services & they were very helpful.... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Quick delivery. Ideal for use as a Pay-As-You-Go phone but not as a Smartphone. The keypad has grey buttons instead of black so the lower contrast with the numbers might be a problem for senior people... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I like the idea of the phone but I find it complicated sending texts it's not straight forward having to press other buttons.i got 2 but had enough going to use the easy phones I have whoever programm... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z telefonami komórkowymi
  2. Sklep z akcesoriami do telefonów komórkowych
  3. Dostawca internetu i telefonu

Napisane przez firmę

Buy Big Button Phones and Easy to Use Phones for Seniors, the Elderly, Visually impaired and Hard of Hearing.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

614 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 86% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Phone arrived quickly and was easy to…

Phone arrived quickly and was easy to set up and use. the choice of sim card meant I could stay with 02 and keep my old number which was a real bonus. Volume is great as my old phone was "quiet" even on the highest setting. Soft keys, large number and letter keys, easy to see. I chose their optional SD card as the phone has a camera.

31 marca 2025
Oceniono na 1 z 5

Faulty TT850 Phones

Faulty TT850 Phones
1st phone received - the battery was faulty, whole package had to be returned.
2nd phone received the SIM contact slot didn't work - whole package had to be returned

5 marca 2025
Logo TTfone

Odpowiedź od TTfone

Hi Keith,

Appreciate your feedback. We are sorry to hear about the issues you encountered with your TT850 phones. We can confirm that a replacement was processed for the first return, and upon the second return, a full refund was issued.

We sincerely apologise for any inconvenience caused. Your experience is important to us, and your comments have been passed on to our quality control team to help us improve. If you need any further assistance, please feel free to reach out anytime!

Jona - TTfone

Oceniono na 3 z 5

when the part came was not the same as…

when the part came was not the same as on your web site

21 marca 2025
Logo TTfone

Odpowiedź od TTfone

Hi David,

Thank you for your feedback. We're sorry to hear that the part you received was not as expected. We always aim to ensure our website images and descriptions are accurate, and we appreciate you bringing this to our attention.

If you haven't already, please get in touch with our customer service team — we'd be happy to assist you further.

All the best!

Jona - TTfone

Oceniono na 1 z 5

Disappointment after Disappointment

Does not have the Portuguese language or portuguese special characters for writing.

Cannot install basic apps from aptoide.

Sound quality is terrible.

Screen light is painful on the eyes.

Then an unfortunate circumstance is that whatsapp desktop (to have it on your computer) requires the phone to scan a QR code, and TTFone's camera is so bad that it cannot scan the QR code properly. So I could not setup whatsapp on the computer.

I'm very disappointed with this phone.

21 marca 2025
Logo TTfone

Odpowiedź od TTfone

Hi Luis,

Thank you for taking the time to share your feedback. We’re sorry to hear that the TT970 did not meet your expectations.

Regarding language support, the TT970 currently offers English, French, Spanish, German, Italian, Polish, and Arabic, as stated in the product description. Unfortunately, Portuguese is not available on this model, and we sincerely apologise if this was not clear before your purchase.

As the TT970 is designed primarily as a simplified Android phone with large buttons and an easy-to-use menu, it does have some limitations with app compatibility, camera quality, and screen features. We appreciate you highlighting these points, and your feedback will be shared with our product development team to help improve future models with a focus on these areas.

If you would like to explore a return, our customer service team would be happy to assist you. We appreciate your interest in TTfone and sharing your feedback.

All the best!

Jona - TTfone

Oceniono na 1 z 5

WhatsApp don’t work

WhatsApp don’t work

21 marca 2025
Logo TTfone

Odpowiedź od TTfone

Hi Mourad,

Thank you for your feedback. We're sorry to hear you're experiencing issues with WhatsApp on the TT950.

Due to recent updates made by most third-party apps, you may need to complete a Wireless Update on your phone to ensure you have the latest version and software.

Here’s a link to our video guide that walks you through the update process:
https://www.youtube.com/watch?v=CxYmMSU3NzQ

Please note that the software update may take some time. Once completed, the phone will restart automatically — please do not switch it off during the process.

We have also emailed you the video guide along with full instructions for your reference.

If you need any help setting it up or would like to explore alternative solutions, our customer service team is here and happy to assist you!

All the best.

Jona – TTfone

Oceniono na 1 z 5

Unfortunately

Unfortunately, the phone I received had two major flaws:

1) when the call comes through and you answer you cannot hear the person on the other end.

I discovered it only works on loudspeaker ?

Not much of a private conversation.

2) once you charge the battery it dips below 75% after 15 minutes even though you have not taken any calls or even used the phone.

I had to send it straight back and purchase from Argos as my son needs a basic handset that works.

I know they have received the phone several days ago given it was tracked, I am hoping the refund comes through.

3 marca 2025
Logo TTfone

Odpowiedź od TTfone

Hi Abdul,

Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you encountered with the phone.

The problems you described with the call audio, hands-free/H-free is optional. When receiving a call simply press the Green button key to answer it.
Do not select hands-free/H-free on the screen as this switches from handheld to loudspeaker mode. As for the battery performance this certainly not what we expect from our products, and we completely understand your disappointment.

As for the return, we can confirm that we received the return item and your refund was issued on 24th March. It should appear in your account shortly, depending on your payment provider.

We truly appreciate your feedback as it helps us improve our products and service. If you need any further assistance, please feel free to reach out anytime with our customer support.

All the best!

Jona - TTfone

Oceniono na 5 z 5

Getting help quickly

I had a problem with my new microSD memory card i.e the phone did not register it and I kept getting the message 'phone not enough space'. I did a quick online chat and then sent my message through as well. I had a reply within 20 minutes (even after closing hours) as well as a useful installation video.
Great customer service and a very happy customer!

24 lutego 2025
Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service,
Received my phone with very prompt delivery.
Phone had a fault which I called the customer service and they sent me a free postage label via email. Posted it back and sent them proof of postage. New phone was sent out the same day.
My 89 year old dad loves his new phone and finds it so easy to use.

25 lutego 2025

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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