This phone was bought for my brother, who is 88yrs old. He was able very quickly to master the basics and was making a call within a short time. Highly recommended to anyone who is elderly and requir... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a phone for my elderly mother & it arrived promptly, after going through the functions, found it not suitable for her to manage. I contacted the customer services & they were very helpful.... Zobacz więcej
Reakcja na opinię
Quick delivery. Ideal for use as a Pay-As-You-Go phone but not as a Smartphone. The keypad has grey buttons instead of black so the lower contrast with the numbers might be a problem for senior people... Zobacz więcej
Reakcja na opinię
I like the idea of the phone but I find it complicated sending texts it's not straight forward having to press other buttons.i got 2 but had enough going to use the easy phones I have whoever programm... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z telefonami komórkowymi
- Sklep z akcesoriami do telefonów komórkowych
- Dostawca internetu i telefonu
Napisane przez firmę
Buy Big Button Phones and Easy to Use Phones for Seniors, the Elderly, Visually impaired and Hard of Hearing.
Dane kontaktowe
TTfone Unit A3 Lea Road Trading Estate, Lea Road , EN9 1AE, Waltham Abbey , Zjednoczone Królestwo
- 03303330819
- info@ttfone.com
- ttfone.com
4,2
Dobra
614 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 86% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great little easy to use phone for my…
Great little easy to use phone for my elderly dad. Quick posting . Fairly priced
20 lutego 2026
Odpowiedź od TTfone
Thank you for your kind feedback. We’re delighted to hear that the phone is easy to use and a great fit for your dad, and that you were happy with the quick delivery and fair price.
— TTfone Team
Odpowiedź od TTfone
Thank you for your kind feedback. We’re pleased to hear that your order arrived quickly and that you found us easy to deal with.
— TTfone Team
Helpful customer services
Helpful customer services. A great little basic phone simple to use and easy to see everything! First class!!
24 lutego 2026
Odpowiedź od TTfone
Thank you for your kind feedback. We’re delighted to hear that you found our customer service helpful and that you’re enjoying the phone’s simple and easy-to-use design.
— TTfone Team
I like the idea of the phone but I find it difficult to send a txt all the phones I have had it's easy but the tt you have to press ok and I don't no it's a waste I got 2 but it took complicated stupi
I like the idea of the phone but I find it complicated sending texts it's not straight forward having to press other buttons.i got 2 but had enough going to use the easy phones I have whoever programmed the t40 wants sacking it's ruined a good phone had enough
10 marca 2026
Opinia niezależna
Odpowiedź od TTfone
Thank you for your feedback. We’re sorry to hear that you found sending text messages difficult on the phone, and we apologise for the inconvenience this has caused.
We appreciate you sharing your experience, and your comments will be passed on to our team for review. If you would like any assistance with using the messaging feature, our support team would be happy to help guide you through it.
— TTfone Team
Dissatisfied customer
Dissatisfied customer
Tried three SIM cards into the handset. Non worked. Sent an email to you to request returns and refund procedure but have not received a reply
Since posting this TTfone have been in touch with me and returns label etc have been provided..looks like we will have a success outcome and refund.
Very happy with the response and service from this company.
28 lutego 2026
Odpowiedź od TTfone
Thank you for your feedback. We are sorry to hear that you are having trouble with the item, and we apologise for the inconvenience caused.
You mentioned that you sent us an email but did not receive a response. Could you please confirm if this is the email address you contacted: info@ttfone.com ? We have checked our inbox and could not find any emails from you.
However, there is no need to worry — one of our team members has already reached out to you with the returns and refund process and will be happy to assist you further.
— TTfone Team
Odpowiedź od TTfone
Thank you for your kind feedback! We’re delighted to hear that the phone arrived well packaged and is working superbly.
— TTfone Team
A user-friendly phone
A company that delivers what it advertises, without creating false expectations for the costumers.
3 lutego 2026
Odpowiedź od TTfone
Thank you for your thoughtful feedback. We’re pleased to hear that you find the phone user-friendly and that our service met your expectations.
We always aim to be clear and honest in what we offer, so your comments are truly appreciated.
— TTfone Team
Great little phone
18 lutego 2026
Odpowiedź od TTfone
Thank you for your lovely feedback — we’re so pleased you’re enjoying your little phone.
– TTfone Team
Must be blind.
Having just received my phone back after requesting a refund and being denied as sent pictures of scratches on screen, I can see absolutely NO scratches. Maybe they got it mixed up with another phone? At least I now have a spare 'phone. Not happy. Cannot recommend. If you want, I will try and send YOU a picture of my screen, but I am not good with sending photos.
26 stycznia 2026
Odpowiedź od TTfone
Dear joanspiritrest,
Thank you for sharing your feedback. We truly regret that your experience did not meet your expectations. We’d like to kindly remind you that, as previously communicated before raising the return case, we are unable to process a refund for an item not purchased directly through us. However, we always strive to assist our customers, and as a gesture of goodwill, we initiated a return under warranty, even though physical damage typically isn’t covered.
Additionally, we’ve processed a refund for your mains charger order without requiring a return, and we hope this helps resolve the matter.
Please feel free to reach out if you have any further questions – we are here to assist.
All the best.
Jona - TTfone
Don’t use this company
Don’t use this company. Bought a phone, after 14 months it started playing up, the battery had leaked everywhere. Emailed them, got a load of stuff about how now certain models (including this one) the warranty had been extended to 2 years. But as soon as I sent photos and it became obvious that they would have to replace it, they backtracked. Wanted to only give 12 months warranty again, asked had I registered the purchase for warranty, stopped answering emails.
I expect a phone costing £130 to last more than the time it has. It wasn’t fit for purpose and they know it.
EDIT - at no point did they suggest a 14 day anything and the substance inside the casing is corrosive and certainly not caused by water ingress. I stand by my comments.
31 stycznia 2026
Opinia niezależna
Odpowiedź od TTfone
Dear Shirley,
Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand your frustration. We always strive to provide the best service and stand behind the quality of our products.
We would like to clarify that we have not misled you. In your email, you mentioned: "The phone has failed and, even if the guarantee is only 1 year, this is not exactly satisfactory," and "The phone has worked intermittently for a few weeks now, and when I inspected it yesterday, it seems that the battery has leaked inside the case, so it is now unusable." Upon receiving this, we were concerned and requested a photo reference, despite the mobile being purchased in 2024 and outside the 1-year warranty period.
Upon reviewing the provided photos, the issue you initially reported does not match what is shown. The photos clearly indicate physical and water damage, which unfortunately is not covered under our warranty and cannot be repaired.
We shared this information with you and suggested checking the 14-day item listing as an option. You then insisted that the phone should be covered under a 2-year warranty. Our team asked if you had registered your warranty using the form provided with the box or the link. If you had, you would know that the warranty for brand-new devices is 1 year. Only this month did we begin offering a 2-year warranty on selected models. While we would have been happy to extend the warranty as a gesture of goodwill, the mobile has sustained damage beyond normal wear and tear, and we regret that we can no longer proceed with the request.
We sincerely apologise for any confusion and hope this clears things up. Once again, we are sorry for the inconvenience, and we regret that we are unable to assist you further on this occasion.
All the best.
Jona - TTfone
The phone came very quickly but wasn’t…
The phone came very quickly but wasn’t suitable so sadly I had to return it. I received my refund within a week of it being posted back. Very impressed by the way this company dealt with the whole process.
26 stycznia 2026
Odpowiedź od TTfone
Thank you for your thoughtful feedback. Although we’re sorry to hear the phone wasn’t suitable, we’re pleased that the return and refund process was smooth and handled promptly.
We truly appreciate your kind comments about our service.
— TTfone Team
Odpowiedź od TTfone
Thank you for your feedback. We apologise for the inconvenience caused. Following our review, we have issued a refund of the £10. If you need any further assistance,, please feel free to get in touch.
— TTfone Team
Phone promptly delivered and received…
Phone promptly delivered and received as advertised. I had a couple of questions on the battery life and they were answered satisfactory. So far no major issues with the phone , as my 89 year old mother has just started using it.
26 stycznia 2026
Odpowiedź od TTfone
Thank you for your kind feedback. We’re pleased to hear the phone arrived promptly and that your questions were answered. We hope it continues to provide a reliable and easy-to-use experience.
— TTfone Team
Odpowiedź od TTfone
Thank you for your feedback! We’re pleased to hear that you feel the phone offers true value. We really appreciate your support.
— TTfone Team
product as advertised quick delivery
2 lutego 2026
Odpowiedź od TTfone
Thank you for your positive feedback. We’re pleased to hear that the product met your expectations and that you were satisfied with the quick delivery. Your support is greatly appreciated.
— TTfone Team
Very happy with my new phone and the…
Very happy with my new phone and the customer service help to set up my phone. Definitely recommend.
29 stycznia 2026
Odpowiedź od TTfone
Thank you for your kind feedback. We’re delighted to hear that you’re happy with your new phone and that our customer service team was able to assist you with the setup.
We truly appreciate your recommendation and your support.
— TTfone Team
Odpowiedź od TTfone
Thank you for your feedback! We’re glad you found the phone simple and good value.
— TTfone Team
ttfone were very helpful
Ttfone were very helpful when I had to return a phone, and received a refund, when couldn't do it on Ebay
27 stycznia 2026
Odpowiedź od TTfone
Thank you for your feedback. We’re pleased to hear that our team was able to assist you with the return and refund smoothly.
We’re always here to help and appreciate your support.
— TTfone Team
Good for a nice spare
21 stycznia 2026
Odpowiedź od TTfone
Thank you for your feedback! We’re glad to hear the phone makes a good spare and meets your needs.
— TTfone Team
TTfone TT190
Choice of phone, prompt delivery, excellent price, Warranty all led to great customer satisfaction
26 stycznia 2026
Odpowiedź od TTfone
Thank you for your fantastic feedback! We’re delighted to hear that the choice of phone, prompt delivery, excellent price and warranty all contributed to your satisfaction.
We truly appreciate your support.
— TTfone Team
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