I decided to cancel my subscription after I became aware that I was on a subscription. I wasn't feeling any results. Full transparency, I'm 68, 132, work out and eat healthy. More than anything, I was... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I decided to cancel my subscription after I became aware that I was on a subscription. I wasn't feeling any results. Full transparency, I'm 68, 132, work out and eat healthy. More than anything, I was... Zobacz więcej
Reakcja na opinię
If I could give zero stars I would I ordered from the company and forgot about the auto refill I received the first refills contacted the company asked them to cancel my subscription. They responded w... Zobacz więcej
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I ordered the lymphatic drainage product. Since I am still on a trial basis and for medical reasons, I had to cancel the auto shipment. Shiva, from customer service was very helpful in doing this. S... Zobacz więcej
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I was upset that I was receiving and being charged for a shipment without prior notice. I wanted to cancel my subscription at that point. But I communicated with Desiree and she changed my mind. She e... Zobacz więcej
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W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 77% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Mickey did a great job helping me with my issue. Thank you!

Odpowiedź od Trysculptique
Mary from Sculptique has been so amazing to work with. I needed an updated on address and she was prompt and helpful to get that done quickly. I am so excited to try this product . Customer service just made it that much more exciting.

Odpowiedź od Trysculptique
Mary J was so very kind and helpful. If my Dr gives me the go ahead...I will be in touch with Mary to restart my subscription. She was a joy to work with!

Odpowiedź od Trysculptique
I will start by saying the product was mostly good. I did see lymphatic support. The thing I have really valued was customer support. I had a shipment get lost, but found, so it was delayed. Then the next order came right away. I moved the subscription ship date, but with work travel and only being a B at taking supplements I ended up with a ton of product. Desiree helped me manage the subscription, know my options and ultimately cancel it until I need more all via email. If I could, I’d rate the whole package and experience a 4.5.

Odpowiedź od Trysculptique
Shirlyn took care of a credit I had coming. She was very helpful and professional to see that my credit is to be applied to my credit card. Thanks Shirlyn.

Odpowiedź od Trysculptique
Cookie in customer service was very helpful with my concerns, and quickly handled my issue.
Cookie was very professional and had a great attitude while helping me.
Thank you very much.!!

Odpowiedź od Trysculptique
Trying to navigate the purchase process is insane. All I wanted to do was buy my lymph drainage supplements. It turned into a circus. I ended pushing a wrong button and seemed to purchase some vitamin I didn't want. Then I couldn't exit the process without making an appointment for a phone call, which I later blocked. I am a senior and have seen many things but your check out topped everything I have experienced in my life.

Odpowiedź od Trysculptique
Quick response…took action and responsibility to fix even though it was the post office problem. Thanks Mary J

Odpowiedź od Trysculptique
I contacted customer service about a product I received and Mary J responded quickly and was very helpful in resolving my issue.

Odpowiedź od Trysculptique
Customer service was great, except I had to call and cancel the second order that was automatic, because I hadn't finished the first lot.and I just received an email saying more product is on its way, a month later, and I still don't need it, and honestly don't feel any different.
So I called and spoke with Cookie? to cancel my subscription and automatic payment, She was very courteous l hope I don't have to call again!

Odpowiedź od Trysculptique
The experience was great because the rep was knowledgeable and able to resolve the issue very quickly and send confirmation via email before the phone call ended.
As for the company I am less satisfied. I believe the online mechanism for getting subscriptions is questionable. I did not setup a reoccurring subscription yet a subscription was setup none the Less. I am sure there is some extremely fine print or a box that is preselected. Either way the effort to establish a reoccurring subscription should be made more deliberate.

Odpowiedź od Trysculptique
Mickey was great. He handled my cancellation of my current subscription promptly and was most pleasant.

Odpowiedź od Trysculptique
She was a very pleasant person to speak, very knowledgeable, she is great

Odpowiedź od Trysculptique
I was over charges for product on my order. I immediately called the company and spoke with Mickey. When I explained my issue, Mickey voided the over charge and refunded my $50. without any hesitation or questions. It was truly a great experience with the customer service department.

Odpowiedź od Trysculptique
Jamaica was very professional, courteous, friendly, and understanding. She provided top notch customer service. She did an excellent job attending to my concerns and deserves much praise.

Odpowiedź od Trysculptique
Thanks go out to MaryJ for her assistance in helping me to cancel my subscription. I appreciate employees who stay on the phone until everything you need to change is completed.

Odpowiedź od Trysculptique
MaryJ really came through for me when I clicked the wrong things (late night shopping is not recommended LOL).
Thank you!!

Odpowiedź od Trysculptique
MaryJ handled my situation incredibly fast and communicated to the point where I thought she was an AI

Odpowiedź od Trysculptique
My helper, Cookie, was very friendly and helpful. She spoke clearly so I could understand her easily. She did mention the "pause" on the subscription but I declined that offer. Good to know about, though, for future reference. Good business has Good people working for them and Cookie is definitely one of those! Thank you.

Odpowiedź od Trysculptique
Customer service was prompt and VERY helpful!

Odpowiedź od Trysculptique
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.