I decided to cancel my subscription after I became aware that I was on a subscription. I wasn't feeling any results. Full transparency, I'm 68, 132, work out and eat healthy. More than anything, I was... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I decided to cancel my subscription after I became aware that I was on a subscription. I wasn't feeling any results. Full transparency, I'm 68, 132, work out and eat healthy. More than anything, I was... Zobacz więcej
Reakcja na opinię
If I could give zero stars I would I ordered from the company and forgot about the auto refill I received the first refills contacted the company asked them to cancel my subscription. They responded w... Zobacz więcej
Reakcja na opinię
I ordered the lymphatic drainage product. Since I am still on a trial basis and for medical reasons, I had to cancel the auto shipment. Shiva, from customer service was very helpful in doing this. S... Zobacz więcej
Reakcja na opinię
I was upset that I was receiving and being charged for a shipment without prior notice. I wanted to cancel my subscription at that point. But I communicated with Desiree and she changed my mind. She e... Zobacz więcej
Reakcja na opinię
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 77% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This company was reasonable and fair with an accidentally shipped order on a cancelled subscription.
Cookie their agent is a good woman who helped a lot to resolve this error…….

Odpowiedź od Trysculptique
I had an issue with my order that required customer service intervention. The gal, Leana, I worked with was very communicative in helping get the issue resolved. She was very professional and prompt which bodes well for the company, overall. Thank you for your help and professionalism!

Odpowiedź od Trysculptique
I was upset that I was receiving and being charged for a shipment without prior notice. I wanted to cancel my subscription at that point. But I communicated with Desiree and she changed my mind. She explained that I could delay future shipments and be notified in advance of being charged. She also said she’d cancel my subscription if that’s what I wanted. Her amazing customer service along with the flexibility she offered led me to continue my subscription. If it weren’t for Desiree I’d be a “former” Sculptique customer. It was a pleasure to interact with her and have my issues resolved so easily. Thank you, Desiree.

Odpowiedź od Trysculptique
I spoke with Mickey here was very nice and understanding.

Odpowiedź od Trysculptique
If I could give zero stars I would I ordered from the company and forgot about the auto refill I received the first refills contacted the company asked them to cancel my subscription. They responded wanting to know why which I did not see low behold two months later another charge of my credit card. I contact the company say I requested this canceled and they refused to provide a refund .

Odpowiedź od Trysculptique
I ordered the lymphatic drainage product. Since I am still on a trial basis and for medical reasons, I had to cancel the auto shipment.
Shiva, from customer service was very helpful in doing this. She offered to put it on pause but since I am unsure if I can reorder, I preferred if I can to buy as needed. She went ahead and sent an email confirmation that it was cancelled. Very much appreciated.

Odpowiedź od Trysculptique
I had an issue with my initial order, emailed customer service, and within 15 minutes MaryJ responded and made everything right. Thanks!

Odpowiedź od Trysculptique
I honestly didn’t notice a difference. I received two shipments.
I was happy with customer service in canceling my subscription, Desiree was thoughtful and I appreciated her timely responses to my needs.

Odpowiedź od Trysculptique
Mary J. Is an excellent example of customer service. She is efficient, professional and kind. Thank you Mary!

Odpowiedź od Trysculptique
The customer support provided by Desire was exceptional. Her assistance was highly effective, delivered with courtesy, and resolved my issue promptly.

Odpowiedź od Trysculptique
Desiree and the entire team at Sculptique were simply unbelievable help. The team was flawless.

Odpowiedź od Trysculptique
Leana in customer support was amazing. And extremely helpful!

Odpowiedź od Trysculptique
I am wondering how there are so many positive reviews here. If you look at the Better Business Bureau's reviews and complaints, it tells a different story about unauthorized subscription charges, refunds that never happen, and product that has no third party independent testing. Do they pay for these reviews? It seems like a lot of the 5 star reviews are first time reviewers. It's strange that hundreds of people would be so motivated to submit a review for their first time about lymphatic drainage pills that have no independent testing. These reviewers don't have any restaurants that they reviewed, but they had the motivation to review trysculptique? LOL. And the customer service? I received an A.I. phone call from the company. It wasn't a human. I am still fighting for my one unauthorized charge that they made to my credit card. And I am going throught the fraud department of my credit card company. The credit card company reversed another one of their charges successfully.
See for yourself: Google "sculptique and BBB" and you'll see the real story.

Odpowiedź od Trysculptique
I loved my conversation with Mickey. He helped me understand better the product. He was so understanding of my situation guve solutions. I was happier when the call ended just by listeningto Mickey. Thank you 😊 🙏 for such a wonderful costumer service!

Odpowiedź od Trysculptique
Product made me ill. I cancelled within 30 days and they shipped another order. Now I am trying to get two refunds and I am still not sure my subscription was cancelled.

Odpowiedź od Trysculptique
I decided to cancel my subscription after I became aware that I was on a subscription. I wasn't feeling any results. Full transparency, I'm 68, 132, work out and eat healthy. More than anything, I was just curious. What made my experience 5 star worthy was Vicente. He gave me several options, but listened and was kind. If things change I won't hesitate to reorder because of how worked with me. He's your model customer service representative.

Odpowiedź od Trysculptique
Shevia was very customer orientated. I could tell see wanted to help me with my issue. I'll give her a 10 customer service and you should be proud to have her on your staff

Odpowiedź od Trysculptique
He understood that I needed to cancel my subscription for now because of family issues. Very knowledgeable, kind and helpful.

Odpowiedź od Trysculptique
Excellent customer service by DEANNA. Never in my 77 years has someone step up to the plate to address all my concerns and put in place a refund and cancellation of any revolving subscription for further orders of your Lymphatic Draining capsules.
I'm in the process of evaluating and already trying this product and when the verdict is in via further medical/lab tests , I will assess later the need for or efficacy of any such further orders at my direction and NOT an auto fill subscription.
Thanks Deanna. I have received all email account information for my concerns and appreciate your focus on addressing this customer's concerns and service. Many blessed days for you and yours 🙏

Odpowiedź od Trysculptique
The customer service representative, Desiree, was very quick at responding to my concern. She was also very pleasant and cooperative and did everything to satisfy my needs.

Odpowiedź od Trysculptique
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.