Really poor customer service
I’m disappointed with the customer service I’ve received.
I contacted the company after receiving my product because I had some concerns and simply wanted clarification as to whether what I’d received was actually how the product was supposed to be.
I thought my email was fair and reasonable and I wasn’t asking for anything unreasonable — I just wanted some advice and an explanation. Unfortunately, despite following up, I’ve received no response at all.
It’s particularly disappointing because a simple reply would have gone a long way towards resolving the issue. Instead, I’ve been left feeling completely ignored.
Based on my experience, I’m unable to leave a positive review and would have to question whether I’d use the company again.








