Appalling customer service and non-existent support
I ordered a pair of Breasties Stickies in early July. They arrived promptly, and at first glance, the silicone material appeared to be good quality. However, the trouble started the very first time I tried to use them: large areas of the covers had no glue on them at all. They stuck in some spots but lifted in others, which is completely unacceptable for a product costing over £20.
I took photos and emailed their support team right away. It has now been over a month and I have received zero response, even after sending a second email asking for follow up. Manufacturing mistakes and factory defects happen, I understand that. What is truly appalling is the way customers are completely ignored once the company has their money. You are left feeling invisible, as if you don't even exist.
Meanwhile, the creator continues to heavily advertise these products across social media. It feels deeply unfair to watch the aggressive marketing push while existing customers with faulty orders are ghosted.
I am now out £20 with an unusable product and will be filing a chargeback dispute through my bank. If you don't have a functional customer service system, you shouldn't be running a business. Like many others, I made the mistake of buying through social media hype without checking Trustpilot first, and I genuinely feel scammed. At this point, it isn't even about the money, it is the sheer lack of respect for customers.
To anyone considering buying: just pray nothing goes wrong with your order, because if it does, good luck getting a reply. You will be completely on your own.
10 lipca 2026
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