THE DRM LABRecenzje 

Odpowiedź od THE DRM LAB

2 dn. temu

Hi,
We're sorry to hear about your experience.
Our standard delivery time is 5–15 business days, although shipping can occasionally take longer due to customs clearance or courier delays.
We'd be happy to look into your order and provide you with a detailed update.
Regarding the website warning, we take security very seriously. Our website uses secure payment processing, and thousands of customers have successfully placed orders with us. If you're experiencing any concerns, we're here to help and provide any information you need.
We look forward to assisting you and resolving this as quickly as possible.

Odpowiedź od THE DRM LAB

6 dn. temu

Thank you for your feedback, and we're very sorry for the delay.
After checking your order, we noticed that a phone number was missing, which unfortunately delayed the shipment process. We previously sent you a message requesting this information so that the carrier could proceed with the delivery.
Our standard delivery time is typically 5–15 business days, but in this case, the missing phone number has unfortunately caused the shipment to be held up.
As soon as you send us your phone number, we'll make sure it's forwarded to the courier so your order can continue on its way as quickly as possible.
We sincerely apologize for the inconvenience and appreciate your patience.

Odpowiedź od THE DRM LAB

11 cze 2026

Thank you for your honest feedback!
We're glad to hear you've noticed softer skin, improved texture, and that makeup is applying more smoothly.
We completely agree that acne scars, especially deeper ones, typically don't improve dramatically after just 2–3 treatments. That's why we always encourage customers to think in terms of months rather than weeks when it comes to collagen remodeling and scar improvement.
We appreciate you sharing your experience and look forward to hearing how your results continue to develop!

Odpowiedź od THE DRM LAB

11 cze 2026

Thank you for sharing your experience!

It's great to hear that you've already noticed some improvement after 2 treatments. You're still early in the process, so we're excited to see how your results continue to develop with additional sessions.

Please keep us updated on your progress, and if you've been taking photos along the way, we'd love to see them!

Odpowiedź od THE DRM LAB

11 cze 2026

Thank you for your honest feedback!

We're glad to hear you've noticed improvements in your skin texture.

Acne scars, especially deeper ones, often take longer to improve, so we appreciate you sticking with the process and sharing your experience.

Thanks again for your support!