Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved on... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Trust on tap found us an excellent PA at short notice. They were very responsive over a bank holiday weekend

Reakcja na opinię

Informacje dotyczące firmy

  1. Domowa opieka medyczna
  2. Organizacja wspierająca osoby niepełnosprawne
  3. Opieka nad osobami starszymi

Napisane przez firmę

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Dane kontaktowe


4,6

Doskonała

Wynik TrustScore: 4.5 na 5

175 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Kind, caring, considerate

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking on him regularly. She also looked after our little dog, Sophie, who obviously took quite a shine to her!

9 maja 2026
Opinia niezależna
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Odpowiedź od TrustonTap

Thank you for your kind words
William
Founder & CEO

Oceniono na 2 z 5

The administrators were helpful and…

The administrators were helpful and friendly. But we needed emergency help (someone returning home after broken ankle), it was hard to talk properly to the proposed carer beforehand, she missed the first meeting, and turned out to be not appropriate. No one warned us of the £18 'Short-term booking fee'. I'd advise anyone needing sudden help to talk carefully to several proposed carers in advance, whatever the urgency!

10 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Visits from my TrustonTap carer

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-shape at home in numerous ways. It has been a pleasure to have her company and help.

7 maja 2026
Opinia niezależna
Logo TrustonTap

Odpowiedź od TrustonTap

Anthony, thank you for your kind feedback.
I am glad we have been able to help
William
Founder & CEO

Oceniono na 5 z 5

Has helped our situation

Has helped our situation, having additional support.
As I wanted, somebody else for Mum to interact with.

8 maja 2026
Opinia niezależna
Logo TrustonTap

Odpowiedź od TrustonTap

Thank you for the feedback
William
Founder & CEO

Oceniono na 5 z 5

Recommend without reservation

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved ones is crucially important and in the end depends on the person actually providing the care. We couldn’t be more confident in Lindsay. She is exceeding all my and our expectations, has very quickly settled in and making a great difference.

4 maja 2026
Opinia niezależna
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Odpowiedź od TrustonTap

Ellen,
Thank you for your kind words.
William
Founder & CEO

Trustpilot ocenia tę recenzję zgodnie z naszym procesem flagowania.

Oceniono na 5 z 5

As a P.A working for TrustonTap I have…

As a P.A working for TrustonTap I have found them from the beginning to be extremely supportive, friendly and helpful encouraging the best from their carers and most important they genuinely care about their clients. I would and have happily recommended them to both potential clients and carers.

26 marca 2026
Opinia niezależna
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Odpowiedź od TrustonTap

Sam,
Thank you for this. Much appreciated
William
CEO & Founder

Oceniono na 4 z 5

Antonia and her team were polite and…

Antonia and her team were polite and patient with my mother.
I am so glad that I chose Truston tap as they have found for my mum a very caring carer.

29 stycznia 2026
Opinia niezależna
Logo TrustonTap

Odpowiedź od TrustonTap

Thank you for your kind words
William
Founder & Managing Director

Oceniono na 5 z 5

Carer

The Carer we have is lovely, very professional and caring.

16 lutego 2026
Opinia niezależna
Logo TrustonTap

Odpowiedź od TrustonTap

Thank you
William
Founder & Managing Director

Oceniono na 5 z 5

Friendly helpful kind staff

Friendly helpful kind staff. Always have time to chat,quick response.
They look after staff and clients.
Payment on time.

21 lutego 2026
Opinia niezależna
Logo TrustonTap

Odpowiedź od TrustonTap

Iveta,
Thank you for this review
Most appreciated
William
Founder & Managing Director

Oceniono na 5 z 5

I have been given a warm welcome by…

I have been given a warm welcome by TrustonTap team.
The staff have been extremely helpful whenever I have got any work related issue.

21 lutego 2026
Opinia niezależna
Logo TrustonTap

Odpowiedź od TrustonTap

Thank you
William
Founder & Managing Director

Oceniono na 5 z 5

High quality care and support

After an initial meeting with P, both my relative and I who I care for, felt quite at ease. P is an experienced carer who displays compassion and thoughtful companionship to my relative and gives me support too. I would recommend TrustonTap for their professional management and empathetic approach to clients.

23 stycznia 2026
Opinia niezależna
Logo TrustonTap

Odpowiedź od TrustonTap

Thank you for this feedback
William
Founder & Managing Director

Oceniono na 5 z 5

Lillian is excellent

Lillian is excellent. She keeps a watchful eye on Juliet, intervening only when necessary and encouraging Juliet to be as independent as possible. She shows initiative in various ways and is happy to undertake other tasks such as ironing and dusting. She is the ideal carer.

20 lutego 2026
Opinia niezależna
Logo TrustonTap

Odpowiedź od TrustonTap

Christopher,
Thank you for your kind feedback.
Much appreciated
William
Founder & Managing Director

Oceniono na 5 z 5

Reliable carer

Truston tap provided a reliable carer who I am very pleased with. Highly recommended

20 lutego 2026
Opinia niezależna
Logo TrustonTap

Odpowiedź od TrustonTap

Carole,
I am glad we have been able to help.
Thank you for your review
William
Founder & Manging Director

Oceniono na 5 z 5

I use TrustonTap quite a lot and they…

I use TrustonTap quite a lot and they are regularly and reliably helpful, both the drivers and the office. It;s been a great discovery and I keep on finding new things they can do to help me.

20 lutego 2026
Opinia niezależna
Logo TrustonTap

Odpowiedź od TrustonTap

Robin,
Many thanks for this feedback
William
Founder & Managing Director

Oceniono na 5 z 5

Caring

Very helpful and caring, arrives when promised

10 lutego 2026
Opinia niezależna
Logo TrustonTap

Odpowiedź od TrustonTap

Thanks
William
Founder and Managing Director

Oceniono na 5 z 5

Efficient, well managed Organisation

Gives the impression of being an efficient, well administered Organisation in my experience to date. My only constructive criticism is the latest change of appearance of the Invoice. Previously, the exact dates of service were listed. Now it just says - "Care Charges: Mon, Date/Month/Year - Sun, Date/Month/Year". Of course, the old detailed listing of exact dates, is my subjective preference. Surely it may not be impossible to list exact Service dates in a 7 day period.

20 lutego 2026
Opinia niezależna
Logo TrustonTap

Odpowiedź od TrustonTap

Rosalind,
Many thanks for your feedback.
Let me look into the change of appearance on the invoice
William
Founder and Managing Director

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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