I purchased com creator video walkie talkie (Order number 279865). The product was delivered on time. However, the product image stated that the product has 20 video filters but the package I received... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I purchased com creator video walkie talkie (Order number 279865). The product was delivered on time. However, the product image stated that the product has 20 video filters but the package I received... Zobacz więcej
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Excellent Service From Beginning to end. Great communication fast shipping great quality toys at a good price my Granddaughter will be Thrilled. I would highly recommend. Thank you
As I've found is the usual with true toys (bargainmax) the value is always good price and delivery speed decent. But attention taken when packaging items is woeful. If you order anything needing a n... Zobacz więcej
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After a frustrating week waiting for the supplier to respond over missing parts, I received a call from from a really nice staff member this morning to confirm that my replacement parts had been post... Zobacz więcej
We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out. We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything. Delivering the true value of play We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making. Let kids just be kids More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us. Our Values Everything we do comes back to four things that make us who we are: Trust Honest Prices and recommendations you can rely on. Real No gimmicks, just genuine choices for real families. Understanding We're parents, and big kids ourselves, so we get it. Energy Because play should always feel like fun
Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
such a foul company no refund after 20 days
sent items back 20 days ago the company says they have received the items back but 20 days later still no refund . I have contacted this foul company by phone and email . And i keep getting the same story ? They need to check the items ? How long does that take . I notice in the photo taken by the return postage company the was not many return orders so how come it takes so long . This is the worst company ever if something goes wrong they wont refund you at all . Now i will take legal action against this company so for the sake of £70 refund you now are goiing to get charged colictors fees for letters and court cost
AVOID AT ALL COSTS

Odpowiedź od True Toys
My purchase arrived fast, it was exactly what I wanted for the perfect gift. Thank you
Easy to use website. Competitive price. Speedy delivery and plenty of updates.
Easy to order, great prices and fast free delivery. Will definitely order from them again.
Product received but quality isn’t good, my daughter trike had damaged part. Emailed but no response given.

Odpowiedź od True Toys
Very misleading on the product description.
Bought 8 World Cup tins on the website hoping to get a variety of colors of the tin
Came as 6 green ones and 2 red ones.
The description written the tins will be picked randomly but i don’t think this is random at all.
Emailed them and they reply they only have 1 color in their stock but the website is showing a total different color and written picked up randomly
Then on their eBay page is showing all 4different colours of tins.

Odpowiedź od True Toys
First time purchasing from Bargainmax and really was unsure of quality, delivery etc.
However what a great first experience. My purchased was a Fisher Price toy for my grandson, it arrived within two days, no outer wrapping but box was in great condition. The toy was £’s cheaper than elsewhere and certainly was an original. Will definitely look here first in the future.
Listing incorrect, contacted many times to resolve.
No reply.
They just don’t answer emails.
Given lots of opportunities to discuss and resolve before leaving this review but clearly they don’t care about customer service.
Would not recommend.

Odpowiedź od True Toys
Hi I was scouring through the internet for a Toy Story themed toy for my soon to be 2 years old grandson and found these. Absolutely brilliant as he loves his bathtine and these won’t cause any damage. Thank you so much for the very prompt delivery and well packed package. Excellent service, highly recommend. ⭐️⭐️⭐️⭐️⭐️
Placed an order, just over 1 week later the Evri app said they were expecting my parcel from Bargain Max. Still nothing, contacted Bargain max which was AI, advised me the order was dispatched 2 days after my order was placed. I eventually called them to be told my parcel was lost in transit and offered a replacement or a refund.

Odpowiedź od True Toys
Unacceptable that you’re refusing to arrange a collection for a kids bike I bought which is faulty. You’re expecting me to take this and the box which weights around 20kg to a Dpd or evri shop?? I highly doubt it they would even accept it as it’s very large! I don’t have the vehicle to take it either. Nowhere on your website does it say you don’t arrange collection on faulty large items?? What it does say that you’ll refund the cost of a collection once returned??Absolutely appalling!!! I just want the bike collected and refunded. I don’t want to ever deal with your company again!!!
Update: I’ve returned the bike at my cost. Where is my refund??? Bike was returned on the 9th July.
Update:29/07/26 Ive still not had my refund? All I got was an email saying it’s been escalated to the warehouse. This all seems like an excuse to keep hold of my money for as long as possible. I’ve seen other reviews saying similar things. I want my refund!

Odpowiedź od True Toys
Great value bike for my granddaughter, I'm really happy with it and the fast delivery, thank you!
I ordered a pool for my granddaughter, it was to be delivered on the 24th June, wasn't delivered, l phoned, DPD who where supposed to deliver the pool and they said it could not be located it had been scanned into the hub at Hinckley but after the initial scan nothing, I contacted bargain max, they said they would contact DPD to find out when it would be delivered, then it was to be delivered on Monday 29th June, still didn't get delivered, phoned DPD again and they said They had nothing on their records to say bargain max had contacted them regarding the parcel, today I have been issued a refund from bargain max, that's all well and good, but you cannot find this pool for sale anywhere, so my granddaughter has to be let down by me, I will not be buying from this firm anymore and I wouldn't recommend it to anyone else, they don't give a dam it seems like we will take your money and that's it and now we have to wait up to 10 days for our money back.

Odpowiedź od True Toys
Excellent customer service. Item arrived the following day (and on a weekend). Excellent price and item arrived in very good condition.
Fast delivery, great prices and excellent variety of products. Will be back to shop!
I ordered my pool with a next day delivery and wow! it arrived within 24 hours. Thank you so much for the speedy delivery. One excited little one. The box was intact which is always an added bonus.
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