It was easy to access the page and go through products also having Apple Pay made the payment much quicker
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First time ordering from True putts, found them on fb, the items seemed pretty cool. The golf brush though snapped after a few uses, so emailed customer services and had no response even after several... Zobacz więcej
Really really good product and idea, only thing that let it down was the magnet broke and come out which I now can't use, so I'm still using the brush just not the magnet ability.
Looking for a gift for my three year old nephew who is so proud of his new golf bag, clubs, etc. As a golfer, getting your tees available for a round of golf can be trying at times. Location, breaki... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Professional, Premium Putting Aids. For Golfers
Dane kontaktowe
Zjednoczone Królestwo
- Customerservice@trueputts.com
- trueputts.com
4,2
Dobra
172 recenzji
Odpowiada na 38% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It was easy to access the page and go…
It was easy to access the page and go through products also having Apple Pay made the payment much quicker
10 kwietnia 2026
Opinia niezależna
Really really good product and idea
Really really good product and idea, only thing that let it down was the magnet broke and come out which I now can't use, so I'm still using the brush just not the magnet ability.
22 kwietnia 2026
Opinia niezależna
Exceptional quality
Offering a quality product and exceptional postage speed
27 marca 2026
Opinia niezależna
Odpowiedź od Trueputts
Thank you, that means a lot — we work hard to deliver both top quality and quick shipping, so we’re glad it came through for you!
Kind regards,
TruePutts Customer Service
My 3 grandsons are loving their new…
My 3 grandsons are loving their new "ninjas"
17 marca 2026
Opinia niezależna
Odpowiedź od Trueputts
Thank you, that’s great to hear — love that your grandsons are enjoying their new ninjas!
Kind regards,
TruePutts Customer Service
Great professional service with good…
Great professional service with good product
19 marca 2026
Opinia niezależna
Odpowiedź od Trueputts
Thank you, we really appreciate it — professional service and quality products is what we’re all about.
Kind regards,
TruePutts Customer Service
It makes cleaning my club easier.
It makes cleaning my golf clubs easier.
14 marca 2026
Opinia niezależna
Odpowiedź od Trueputts
Appreciate that — clean clubs make a bigger difference than people think, so glad it’s helping out.
Kind regards,
TruePutts Customer Service
Products great quality
Products great quality, postage well tracked and on time
13 marca 2026
Opinia niezależna
Odpowiedź od Trueputts
Thanks a lot for the feedback — we put a big focus on quality and reliable delivery, so it’s great to hear everything arrived on time.
Kind regards,
TruePutts Customer Service
Great putter
9 marca 2026
Opinia niezależna
Great all round
Easy ordering experience, good comms, product is great.
20 stycznia 2026
Opinia niezależna
Odpowiedź od Trueputts
Thanks a lot for the feedback — we work hard to keep everything smooth from ordering through to delivery, so it’s great to hear it all came together.
Kind regards,
TruePutts Customer Service
Product works great and shipped quickly
Product works great and shipped quickly
20 stycznia 2026
Opinia niezależna
Odpowiedź od Trueputts
Thank you — glad everything from ordering to delivery was straightforward and the product delivered for you.
Kind regards,
TruePutts Customer Service
Odpowiedź od Trueputts
Thank you, really appreciate that — great to hear your order arrived quickly.
Kind regards,
TruePutts Customer Service
Brilliant
I bought this for my 15 year old grandson for his birthday & he loves it thank you !
1 stycznia 2026
Opinia niezależna
Odpowiedź od Trueputts
Really appreciate that — love hearing it made a great birthday gift. Hope he gets plenty of use out of it!
Kind regards,
TruePutts Customer Service
No customer service. Avoid!!!
First time ordering from True putts, found them on fb, the items seemed pretty cool. The golf brush though snapped after a few uses, so emailed customer services and had no response even after several emails even messaged on fb, no response and they delete any messages on their page. Any problems and they dont contact you, id avoid!
13 grudnia 2025
Opinia niezależna
Misleading advertising and poor customer service
I ordered 2x golf cleaning brushes, that were advertised to also come with 2x golf towels at a cost of £25. When the package eventually arrived, all I received was 1x golf cleaning brush - no second brush and no towels. For £25! This is a rip off and misleading advertising (IMO) on their website.
All my various attempts at requesting a refund / complaining (email, online form, bot chat) have fallen on deaf ears and I have had no response whatsoever. I have now taken advice from Trading Standards as to my next steps
5 grudnia 2025
Opinia niezależna
Tee holder - great buy!
Bought the Tee holder for my hubby and he loves him. Had a few great comments about him too on the golf course. Great addition to the golf bag. Great company to deal with. Arrived on time and very pleased with the purchase.
30 grudnia 2025
Opinia niezależna
Odpowiedź od Trueputts
Thank you, we really appreciate that — great to hear he loves it and it’s getting some attention out on the course as well! Glad everything arrived on time and you’re pleased with the purchase.
Kind regards,
TruePutts Customer Service
Looks great on my golf bag and I’m sure…
Looks great on my golf bag and I’m sure it will do the job when it warms up and the snow goes and we can play golf
9 stycznia 2026
Opinia niezależna
Odpowiedź od Trueputts
Thank you, really appreciate that — glad it’s looking good on the bag, and we’re confident it’ll do the job once you’re back out on the course!
Kind regards,
TruePutts Customer Service
Teeholders are great. Time to fulfill order took a while
I like the product. The tee holder make great gifts.
Free tees not needed. Plain white tees, no markings . Basic
Took almost a month to arrive. When I enquired with customer service I did not get a response.
8 stycznia 2026
Opinia niezależna
Odpowiedź od Trueputts
Thank you for the honest feedback — glad to hear you like the product and see the value in it as a gift.
We apologise for the delivery time and the missed response from our customer service team, that’s not acceptable and we’ll be addressing it internally.
Appreciate your feedback on the tees as well.
Kind regards,
TruePutts Customer Service
Ninja Tee holder - Fun novelty item
The Ninja Tee holder is good quality and a fun novelty item for the golfer who has it all. It was dispatched quickly, however then took nearly 2 weeks to be delivered, although this was just before Christmas.
17 grudnia 2025
Opinia niezależna
Odpowiedź od Trueputts
Thank you, we really appreciate that — glad to hear you like the quality and the fun side of it, it’s exactly what we aimed for.
We understand the delivery took a little longer than expected, especially around the Christmas period, but we’re glad it still reached you safely.
Kind regards,
TruePutts Customer Service
Ordering was very easy just a shame the…
Ordering was very easy just a shame the delivery was not as good,ordered some items for Xmas presents unfortunately they arrived in the new year so was very disappointed as for the products they are amazing and everyone loved them ,even my son in law who’s a golf coach
18 grudnia 2025
Opinia niezależna
Odpowiedź od Trueputts
Thank you, we really appreciate your feedback — glad to hear everyone loved the products, especially your son-in-law.
We’re sorry the delivery didn’t arrive in time for Christmas, we understand how frustrating that must have been and are working to improve this during peak periods.
Kind regards,
TruePutts Customer Service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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