trotpets.com Recenzje 

882
Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

If you’re on the fence about purchasing one of the Raised Bowl Sets, don’t hesitate! I ended up buying a second set when we adopted our newest shepherd. I do know how many bowls I’ve had to throw away... Zobacz więcej

Oceniono na 1 z 5

The ordering is very confusing for the slow feeder and water bowl set vs water bowl set. They wanted me to return the whole thing vs just returning the bowl and exchanging for a slow feede... Zobacz więcej

Oceniono na 5 z 5

The Trot Pets yellow medium bowls with the matching 6" stand were an instant win in our house. The size is spot‑on, the stand is sturdy, and the bright yellow looks fantastic in the kitchen. Most impo... Zobacz więcej

Oceniono na 5 z 5

This dog bowl mat is an excellent product and has made feeding time much cleaner and easier. It does a great job catching water splashes, food crumbs, and spills, helping keep my floors clean and... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z artykułami dla zwierząt

Napisane przez firmę

THE BEST & LAST PET BOWLS YOU'LL EVER BUY Trot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience. WHY SLOW FEEDING MATTERS Fast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat. For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed. Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experience BRIEF BACKGROUND Trot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery. We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners. The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail. We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We hope you give us a chance to bring you the best and most beautiful dog bowls on the market. Trot On ! Trot Pets is happy to support Hearts and Bones which is a rescue and foster organization dedicated to finding loving and forever homes. A percentage of every sales goes to support Hearts and Bones.

Committed to bringing you the Best Bowls and Customer Service !

Napisane przez firmę

Thank You for the Support !
We are committed to delivering you the best product and customer service on the market. Since taking over ownership we have went from 1.3 Stars to over 4.5 Stars on Average. THANK YOU for the SUPPORT ! We are committed to targeting 5.0 Stars from all our Customers.

Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

882 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 28% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(882)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 168

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The quality is amazing and its so easy…

The quality is amazing and its so easy to clean. The added movement makes the lick mat more interactive for my dog. Highly recommend purchasing for your pup.

15 sierpnia 2025
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Odpowiedź od trotpets.com

Wonderful to hear! Thank you!

Oceniono na 1 z 5

where do i begin?

where do i begin?! first i ordered the bowl. my dog pushed it every which way so i spent $50 more to order the mat, which my dog now pushes everywhere (with the bowl attached to). she is also able to push the bowl off of the mat which just goes to show how ineffective the entire system is. but mostly, the mat is totally useless. and now i have two items to wash and clean!

thanks, trot pets, for nothing.

these products were an absolute waste of money, time and effort. i am so disappointed.

29 sierpnia 2025
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Odpowiedź od trotpets.com

We are sorry to hear you are unhappy. Please contact hello@trotpets.com for support.

Oceniono na 3 z 5

Good idea, needs improvement.

The bowls , actually ALL, products are very expensive. Bowl: GREAT BECAUSE STAINLESS STEEL. ⭐️⭐️⭐️⭐️⭐️
However, the exterior color is not durable, within a few months the exterior color began coming off. We have 2 dogs, +/- 38 pounds. They eat their food as soon as we put it out for them. As soon as they’re done, we pick up the bowl and fill it with warm water & Ecos dish soap, let it soak for a bit, and wash gently with a soft sponge or natural fiber bristle brush. Dry with a cotton towel. Food gets trapped in the abrupt angle between bowl base and vertical raised shapes. These appear to be die stamped - which is a great idea but the transition should be a more gentle curve, not a seamed right angle.

28 października 2024
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Odpowiedź od trotpets.com

Thank you for providing your feedback. We will take it into consideration.

Oceniono na 5 z 5

The trotpets bowls are a great find

The trotpets bowls are a great find. I’ve been telling all of my pet owning friends. I bought separate stands/bowls. Water and a slow feeder. Our Frenchie loves them, easy clean, dishwasher safe, the bowls are held in place with a raised circle on the mat which fits into the bowl bottom. Fantastic!

19 sierpnia 2025
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Odpowiedź od trotpets.com

So glad both you and your dog love the set! Thank you!

Oceniono na 3 z 5

Happy, but couple issues

Bowls are great quality. Puppy use to pick up her bowls and chew on them. She’s unable to do that now. Only two complaints are the color and the rim of the mat. The coral pink really isn’t pink, it’s really just a light orange. Our dog is also able to puck up the mat by biting the edge. Wish it was more rounded off.

25 sierpnia 2025
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Odpowiedź od trotpets.com

Thank you for your feedback. We will take this into consideration.

Oceniono na 5 z 5

These dishes are great

These dishes are great. I like that the dog can’t move them around and spill food and water all over the place.

6 sierpnia 2025
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Odpowiedź od trotpets.com

Great to hear! Thank you for the feedback!

Oceniono na 5 z 5

Great Quality

Love the quality of the product and it looks nice and clean. Our old bowls took up so much space in the kitchen. These bowls and stand are much more compact. The bowls are easy to clean and the 12 inches inch stand is perfect for our pup.

22 sierpnia 2025
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Odpowiedź od trotpets.com

Wonderful to hear! So glad you love them!

Oceniono na 4 z 5

Let me start by saying I love these…

Let me start by saying I love these bowls. I only wish the water dish was bigger in the medium size. The slow feeder bowl is the perfect size for my medium size dog but we are filling the water up what feels like, ALL THE TIME! Otherwise, these bowls are the best. My sister recommended them to me and I will be passing the recommendation on to other dog owners!
Ps. Would love to see a gold/copper option instead of just silver with the colors!

19 sierpnia 2025
Logo trotpets.com

Odpowiedź od trotpets.com

Thanks for the feedback! We will definitely keep that in mind!

Oceniono na 5 z 5

Great purchase

Really nice dog bowls, high quality and easy to clean!

4 sierpnia 2025
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Odpowiedź od trotpets.com

Thank you! Great to hear!

Oceniono na 5 z 5

I love this bowl for my OEB

I love this bowl for my olde English bulldog. She was getting a red chin from her name brand slow feeder, apparently even BPA free plastic can cause skin issues from them rubbing against it. So we bought this and the elevated stand. First off - it is super stylish and I love that. Secondly, her chin is getting better. One wish is that there were more 'slow-feed' inner patterns to choose from, to switch it up. All in all - love it! Would buy again. I am the 3rd neighbor in a row to have these bowls now.

4 sierpnia 2025
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Odpowiedź od trotpets.com

We are so glad it is working for her! So pleased you are happy with the product! Thank you!

Oceniono na 5 z 5

The color wasn't available

The color wasn't available in the stand, bowl tray combo so I emailed customer care and they pieced it together for me and got my order completed. 2nd Trot bowl I have had!

28 lipca 2025
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Odpowiedź od trotpets.com

So glad to hear customer service was able to help!!

Oceniono na 5 z 5

Perfect puppy bowl

We have a new golden retriever puppy and these bowls are just what she needed. I love the magnets and the tray but the best is the food bowl that slows her down!
The delivery was fantastic, received it immediately!

28 lipca 2025
Logo trotpets.com

Odpowiedź od trotpets.com

YAY! Thank you for the great feedback! Glad it is helping your new pup slow down a bit!

Oceniono na 5 z 5

Great design!!!

This elevated feeder is one of the best-designed products I have ever purchased. It comes in different sizes and colors and keeps my dog's area much cleaner because the magnets don't allow the bowls to slide around. The plastic lids are a brilliant idea, since my dog often leaves some of her food uneaten. Service/delivery was excellent also. This product isn't inexpensive, but it's well worth the price for its functionality and good looks.

1 sierpnia 2025
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Odpowiedź od trotpets.com

Thank you for the great feedback! We are so happy you are pleased with the product!

Oceniono na 1 z 5

Poor customer service, Difficulty ordering, Difficulty shipping

Awful experience. Not only did it take 3+ weeks for the item to ship, it was returned to sender, despite receiving a notification that the item had been delivered. We just moved to a town that does not have USPS service, but does receive UPS and FedEx. To be safe, we always list our PO Box, at the risk of the item shipping through USPS. I did not know which shipping provider Trot Pets would use, so naturally, I listed the PO Box, knowing I would be prompted with a "cannot send to your address" if the PO Box would not work. I received no push back, so went ahead an ordered the set. I tracked shipping through out the SLOW process, only to notice the the day this was supposed to be delivered, that the item was returned to sender. Annoying, but I can let it go. However, when I reached out to customer service begging for help, they sent a snarky response back. To which I mentioned I would simply prefer a return, asked why a shipping label was created if they could not deliver to a PO Box. Why was I not prompted with an error for inputting a PO Box? Their response was, "we can do that," completely ignoring my questions regarding shipping. Whether this be user error on my end or not, I would have appreciated more communication, and kinder communication. I was so excited to receive this set for our new dog, and due to the rude responses, we will be going with Yeti dog bowls instead. Customer service makes or breaks a company, in my opinion, and Trot Pets failed miserably. I should also mention, I asked when I will receive confirmation of my return twice now, with zero responses. Don't order from here.

7 sierpnia 2025
Opinia niezależna
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Odpowiedź od trotpets.com

We are sorry to hear you are unhappy. Please contact hello@trotpets.com for further help.

Oceniono na 5 z 5

Beautiful product and color

Easy order. On time delivery. Excellent quality. Beautiful color. Ordered the yellow for my new puppy. She’s coming home later this month so haven’t actually used it yet but love that it’ll look nice wherever I set it.

4 sierpnia 2025
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Odpowiedź od trotpets.com

Wonderful to hear! Congratulations on your new fur baby!

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