Tribal Chimp Recenzje 

240
•
Wynik TrustScore: 3.5 na 5

3,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I took advantage of a fantastic New Year's deal with bonus items (coupon stacked) and also earned a freebie! My 13 yr old son has tried other products and said they don't work as well and require more... Zobacz więcej

Oceniono na 1 z 5

They may not have shipped all of the orders. Honestly, this feels like it could be a scam... -The tracking number didn't exit. -They responded instantly at first, then completely stopped replying... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I am a professional hairstylist with 30 years in the industry. The powder is good as it washes out better than competitors brand. Hold is good as well. Retail sizes are very small however.... Zobacz więcej

Oceniono na 1 z 5

Firstly, the entire shipment didn’t arrive, so not a great start. The product itself is an off the shelf Chinese made item that countless companies market, claiming it a ‘premium product’. It is fa... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z produktami do włosów

Napisane przez firmę

Revolutionizing the hair-styling game. Tribal Chimp offers the best men's hair products in the market. Tribal Chimp's hair products are created to simplify hair styling. Be it thick or thin hair, long or short hair, we got you covered! Professional look instantly and right at home!


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

240 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 76% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(240)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
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Oceniono na 5 z 5

It works

It works! It’s long lasting. It takes only a few seconds to apply and finger style!

23 stycznia 2025
Oceniono na 2 z 5

It didn't style like my other hair…

It didn't style like my other hair products and left my hair feeling dry not shiny.

23 stycznia 2025
Logo Tribal Chimp

Odpowiedź od Tribal Chimp

Hi Joan. We are sorry to hear you are not satisfied with the product. Remember that our products are Satisfaction Guaranteed and we have the perfect team to turn this into something great. Please contact support@tribalchimp.com and I am sure they will solve this. We hope to hear from you soon!

Oceniono na 5 z 5

Lost a previous order

Lost a previous order, contacted them and responded within 30 minutes! Super attentive and great customer service. Reshipped my order in no time! Will order again in the future and hope to not have this problem occur again :)

5 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

I've been using TC products for years…

I've been using TC products for years now and It has always been really good to me. Everytime my order misplaced or robbed, they always got my back.

Never ever had a bad experience with these guys and I will continue to support them. 10/10

29 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Worst hair product!

I bought the hair styling powder. Awful stuff; it may as well be driveway swept dirt. It's chalky dust, gummy and it does not style, and make freshly washed hair a total dirty mess. Not only that, it is matte! Why would you want your clean hair to look matte and feel like you just rolled around in a kids sand box. Disgusting!!!

29 stycznia 2025
Opinia niezależna
Logo Tribal Chimp

Odpowiedź od Tribal Chimp

Hi Beverly. We are sorry to hear you are not satisfied with the product. Remember that our products are Satisfaction Guaranteed and we have the perfect team to turn this into something great. Please contact support@tribalchimp.com and I am sure they will solve this. We hope to hear from you soon!

Oceniono na 5 z 5

I had an issue with the shipment the…

I had an issue with the shipment the bottle cracked. I emailed a picture of the mess to the company and boom they had a replacement bottle sent no questions asked! As far as the product goes - the sea salt spray - love it!
My new favorite company ❤️

18 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Best styling powder/product I have ever used!

I was hesitant to buy this but I was in desperate need of something to keep my hair looking great and not flat all day. I accidently bought two before using one and was greatly helped to cancel one of them, get my money back, and still get one shipped to me. This is the greatest styling product for my hair I have ever used. I have already recommended it to over 10 people and it is absolutely amazing!

21 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

NOT HAPPY AT ALL!

NOT HAPPY AT ALL!

Either this company is simply unable to handle the volume after their giant marketing campaign, or they are just entirely negligent and have no consideration towards those purchasing products from their company! I’m thinking both.

Order Number: TC443798

I purchased the all in one hair styling bundle which costs about $100. I received the spray, the paste, the clay, and 2 combs. Which means I am missing 6 hair styling powders, up until this very moment without any resolve in sight.

I specifically reached out to them as I understand mistakes happen, for them to respond to me and ship out another comb? Gee, thanks Tribal Chimp… a 3rd comb, just what I needed. I simply just want the product that I paid for. Not so sure where there could have been any miscommunication given I provided pictures of the package info with the weight dimensions specifically (Front and back of packaging) which would allow them to see clearly that the weight processed and shipped would not add up to the equivalent weight if all products had been included, I also provided a picture of the products received so they did not think I was trying to swindle additional product at no cost.

At this point, I could care less if this product gave me super powers, I will never order from these guys again and am going to simply chalk it up as my money being stolen.

Now here I am writing a negative review, which I never do, because I have a really good feeling I’m more than likely one of many that are not only struggling to communicate with this company, but also not receiving the product we pay for. I would suggest ordering products from other companies that have actual open lines of communication available for when these issues occur, and correct the issue rather than repeating the same mistake 3 times in a row.

Unfortunately, this was WAY too much headache for some hair product. Lesson learned.

10 stycznia 2025
Opinia niezależna
Logo Tribal Chimp

Odpowiedź od Tribal Chimp

Hi Logan. I'm sorry to hear your experience was not satisfactory. Upon checking your account I can confirm your original order was sent in full, but probably mishandled with missing units as result. We shipped your order twice and not just the comb, as the packing slip provided shows all items, and also confirmed with shipping label. We appreciate your patience and ask for respect in our communications, as our work ethic is impeccable and our treatment is always respectful and without incurring rudeness.
We will process a refund under the 30Day Money Back Guarantee.
You will receive email confirmation regarding this issue.
Thank you.

Oceniono na 5 z 5

Talk about First Impressions, I’m Floored…

I purchased a product from TribalChimp and, when entering my delivery details, I accidentally forgot to include my unit number. As a result, the package was sent back. I contacted customer service to explain what happened, and the representative quickly resolved the issue by offering to reship the product after I confirmed my address. It was that easy. The next day, they sent me a tracking number. I’m genuinely impressed—I haven’t experienced this level of service and commitment to finding a solution in a long time. Can’t wait to try the product

11 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Love that product!!!

That’s the 2nd time I’ve bought Tribalchimp hair powder, Love that product!!!
The customer service are amazing and very helpful. Thank you guys!

15 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

10/10 recommend

Tribal chimp has been so easy to work with & resolved an issue we had that exceeded our expectations! The product is great for our teen boy who loves the “hair flip.” If you’re looking for a good hair product, look no further! Will definitely be a continued consumer!

8 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Great customer service

I placed an order via the TribalChimp website which got held up in LA for three weeks due to the Canadian Postal strike. Customer service was VERY responsive and was sent a replacement order via their Amazon store within a couple of days.

22 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Didn’t receive what I paid for.

Didn’t receive what I paid for.

20 grudnia 2024
Logo Tribal Chimp

Odpowiedź od Tribal Chimp

Hi April. I am sorry to hear that. Tracking information shows the package was delivered on time. We are following up a previous communication regarding items damaged in transit. Please check your email and allow our team to find the best solution for you. Remember you are fully covered by our 30 Day Money Back Guarantee.
We look forward to solving this issue promptly. Thank you!

Oceniono na 1 z 5

Haven’t heard anything

I order hair powder for my son. The money was deducted from account, but still no email confirming my purchase nor has the product been shipped.

Okay. Thank you for the update. The email I used was correct so I’m not sure why I didn’t receive anything. I look forward to receiving the product.

20 grudnia 2024
Opinia niezależna
Logo Tribal Chimp

Odpowiedź od Tribal Chimp

Hi Karla. Your order was shipped and it's currently in transit. Unfortunately the email address you used to place the order appears as non-existing. Please contact our Customer Service team at support@tribalchimp.com and they will provide an update, and also update your contact information. Remember that our products are Satisfaction Guaranteed and we have the perfect team to turn this into something great. Happy Holidays!

UPDATE: Your package was delivered on Dec 30. We appreciate your patience and understanding during this busy time with couriers and delivery people.

Oceniono na 4 z 5

Incomplete order, customer service was not helpful…

I purchased a Black Friday deal where you buy 2 hair styling powders and you get 1 free and you get a free styling comb. My order was only partially filled, I received the 3 styling powders on time. I did not receive the comb, but on my SHOP app it said 1 of 2 packages was delivered. So I waited a few weeks for it to arrive, but it did not. I reached out to customer service and their reply was:
Hi there,

I hope this email finds you well.

I'm writing to confirm that your package has been delivered to the address you provided. The package was handled by USPS

The comb was not delivered.

Update: Apparently writing a bad review produces results. My comb arrived on Christmas Eve. I’ve updated them to 4/5 stars. It shouldn’t take a bad review to get the product you purchased, but kudos to them for finally making it right.

19 grudnia 2024
Opinia niezależna
Logo Tribal Chimp

Odpowiedź od Tribal Chimp

Hi Mary,
Thank you for your patience. I have checked and a new order was already placed for you, with the missing items. Our customer service team also sent you an update regarding your order. Please allow it a couple days to arrive. Happy Holidays!

Oceniono na 2 z 5

Nearly two months and still waiting

Nearly two months and still waiting. Longest delivery and plenty of excuses as why slow.

17 października 2024
Opinia niezależna
Logo Tribal Chimp

Odpowiedź od Tribal Chimp

We understand you're eager to receive your order, and we appreciate your patience! Due to the peak season, including Black Friday and Cyber Monday sales, there are some general delays with shipping carriers. Once a package leaves our warehouse, it is in the hands of the shipping carrier, and we don't have control over the delivery timeline.
We know waiting can be frustrating, but rest assured your order is on its way. You can continue to track its progress through the tracking link provided in your shipping confirmation email.

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