Valerie was an excellent help as I was struggling to book our holiday on line as payment and seats wouldn’t go through. She persevered and booked our holiday to Lanzerote which took great patience due... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From the moment I spoke to Valerie the first time, she was so helpful. Explained what I needed to do to transfer my flights to a holiday and sent me an email to make it easier for me to get back in co... Zobacz więcej
I had a great experience booking with Adam from beginning to end. He reassured me with all our worries and concerns and gave us options on various packages to suit our budget. Really friendly and att... Zobacz więcej
Booked my holiday with Valerie who made the process really easy! She was absolutely lovely and explained everything & even made a break down of the price as we’ve travelling as a group! Highly recomme... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Dane kontaktowe
Zjednoczone Królestwo
- 0161 388 5227
- info@travelsolutionsnetwork.co.uk
- travelsolutionsnetwork.co.uk
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was having a problem booking holiday…
I was having a problem booking holiday online. I phoned and spoke to Adam H who dealt with it for me. Exceptional customer service and when I was having network issues he was very reassuring - telling me not to worry about it. He was extremely patient and just so very, very good at making the whole booking experience so easy. 10/10 and a gold star 🌟
Called to book a short break to Krakow
Called to book a short break to Krakow. Adam Hallsworth is really a credit to you he couldn’t have made booking any easier! He was really helpful and couldn’t have done any more between checking location, reviews and matching all the requirements I’d asked for, and for the best price too. Payment was really straight forward too. He explained everything really well. Thank you
Adam was a great help today he got my…
Adam was a great help today he got my problem sorted out vwry quicky he was very helpful and I'm very grateful as I have gone away a happy customer
Kaye was excellent in all manners from…
Kaye was excellent in all manners from the beginning of the booking right up until the last confirmation email was sent. She was calm understood all that I wanted and went above and beyond in achieving all that I requested , for this reason I would not hesitate to use this service and her especially again. Well done for your excellent work - you’re a ⭐️
Valerie was excellent
Valerie was excellent, she looked for the best deal for us , took her time to understand what we wanted , explaining everything thoroughly, I would highly recommend her i felt I could trust her information
I booked an Easter holiday to Berlin
I booked an Easter holiday to Berlin, and Valerie was extremely helpful and efficient from beginning to end. She presented me with all the available options. It’s a great service.Thanks
Adam Hallsworth
Adam , our booking agent was very understanding about
our group’s plan for a trip to Amsterdam. He provided us suitable options to meet our budget and responded to us courteously and efficiently. Very pleasing service.
Adam Hallsworth, Travel Consultant
Adam Hallsworth was very professional, helpful and offered us advice. We would definitely use Travel Solutions again.
Adam was very good and understood our…
Adam was very good and understood our needs. He was not pushy to get us to book and was very helpful and professional with his approach to our enquiry.
Tech savvy
Would recommend tsn for booking holiday over the phone, if like me your not tech savvy , couldn’t fault my agent ,Adam from Manchester, we had issues at my end with payments and Adam was so patient and talked me through everything, absolute gentleman , thanks Adam again !
Amazing customer service - Thank you Karen!!
Karen was absolutely wonderful in helping us choose the perfect family holiday after a change of plan with our existing holiday.
She researched lots of various destinations and hotels for us and had a wealth of knowledge.
She was patient and nothing was too much trouble with making sure we were able to book just the right holiday for our family.
We cannot recommend her highly enough and will most certainly be using her in the future to book our holidays.
It’s so refreshing to receive such amazing customer service nowadays, thank you once again Karen, we couldn’t have done it without you!!
We have just booked a holiday with Adam…
We have just booked a holiday with Adam very friendly guy very helpful talked us through everything asset to you looking forward to the holiday
Vicki Newley was absolutely brilliant.
Vicki Newley was absolutely brilliant.
I had to cancel flights to Sharm EL Sheikh due to the war.
The most expeditious way was to "convert" to an Easyjet Holiday.
Vicki was painstakingly patient and articulate.
Amsterdam booking
I spoke to Michelle TSN as I wanted some advice with a weekend break to Amsterdam. She was so helpful, and a pleasure to speak to. She gave great tips about location of the hotel and had my booking sorted in no time. The whole booking process was very efficient. From this experience I would most certainly book with TSN again.
Angela was super helpful
Angela was super helpful! ⭐️ Would 100% recommend calling. Very easy and straightforward!
We used this company through the easy jet website.
We used this company through the easy jet website when we had a query on a holiday we were booking with them. Valerie was very helpful in answering our query and then booking the holiday for us thanks Valerie.
Excellent service from Angela from…
Excellent service from Angela from start to finish. She made booking my holiday very easy and efficient. Would use this service again!
Excellent friendly knowledgeable…
Excellent friendly knowledgeable assistance, made the whole process easy. Very many thanks to Michelle McGill
Adam Holdsworth was excellent
Adam Holdsworth was excellent. Took me through my booking quickly and efficiently. There was a problem with the payment - no issue at all, Adam simply sent a new payment link - success!! Holiday booked, very happy customer - thank you 😊
Adam was so helpful
I'd gone on a live chat with easyjet to tell them I wasn't going to make the flight in 2 days time due to a dental emergency. I didn't think they'd be holding the plane for me like some kind of princess if I didn't show but just though it was courteous to let them know. Well thank god I did as they referred me to Travel Solutions Network where I spoke to Adam who very helpfully (and cheerfully) talked me through the process of swapping my flight cost to a future holiday. I had no idea this was an option and had written the money off. Thanks Adam!
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