Our dedicated travel specialist, Michelle, is very helpful and always solves complex problems with a smile. I am so happy working with her! Her service is consistently 5-star, no matter how complicate... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Michelle went above and beyond in supporting me and my team with our UK visa applications. As first-time travellers, the process felt overwhelming at times, but Michelle's guidance, patience, and... Zobacz więcej
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The agent who assisted me, Bianca Fivaz, was absolutely great. She was friendly and polite and professional, but best of all, she dealt with my late and urgent request so professionally. She went the... Zobacz więcej
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Monique is a superstar she understands our needs and is always there to assist, even afterhours or over weekends I could not asked for better service from a travel agent and Monique :-) keep up... Zobacz więcej
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Informacje dotyczące firmy
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Napisane przez firmę
✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.
Our Service & Savings Guarantee
If we don't hit the mark, we pay you!
That’s right, we don’t just talk the talk. We back it up with a bold promise:
🛎️ Not happy with our service? Simple, don’t pay for it.
💸 If we can’t save you on your current travel spend, We will pay you £500.
Dane kontaktowe
18 The Mansion, Wrest Park, MK45 4HR, Silsoe, Zjednoczone Królestwo
- +44 2033 751611
- info@travel-group.com
- travel-group.uk
4,9
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282 recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I'm not happy with how high prices…
I'm not happy with how high prices usually go up triple more to the original quote. The struggle of shuttles also
8 maja 2025
Odpowiedź od The Travel Group
Yikes! We feel your frustration and totally agree: price jumps are the worst kind of plot twist. 😩✈️
We gave you a quick call to chat through what happened and it looks like the sneaky culprit here is the time gap between quoting and booking. Travel prices (especially for flights and shuttles) love to play musical chairs — wait too long and suddenly they’ve doubled, done a backflip, and vanished altogether. 🎶💸
We know that’s not ideal, and we’re working on ways to make it easier to lock in those sweet early-bird rates before they fly away. Think clearer timelines, and better availability alerts, all in the name of saving you stress and rands.
Thanks for your honesty and for giving us the opportunity to improve. We’re on it, and next time, we’ll aim for no surprises — just smooth travel and smiles. 😎🧳
With appreciation and shuttle hustle,
The Travel Group Team
I truly appreciate the consistent…
I truly appreciate the consistent support we receive from the travel agent assigned to assist us. They are always helpful, efficient, and professional. I have to commend them for their excellent service—it's always a pleasure working with them.
7 maja 2025
Odpowiedź od The Travel Group
Dear Steffinell
We’re not crying, you’re crying 😭 (okay maybe just Charmaine). Thank you for your amazing feedback and all the love — we’re here for you in every step of your travel journey.
Best regards
Team TG :)
Odpowiedź od The Travel Group
Dear Craig
We’re not saying Cassie has a fan club now… but she’s considering merch. 😎 Thanks for the amazing feedback! We will be sure to pass it on to the team!
Best regards
Team TG :)
Always available in times of need
Always available in times of need, and excellent feedback
12 maja 2025
Odpowiedź od The Travel Group
Dear Jacob
Thanks! We aim to be like a good Wi-Fi connection—strong, reliable, and there exactly when you need us! We appreciate the love!!
Best regards
Team TG :)
My consultants name was Cassie who was…
My consultants name was Cassie who was extremely helpful, she advised me on what and how to do certain things as it was my first time travelling overseas with my granddaughter….will definitely use her again . Thank you Cassie you are a star
8 maja 2025
Odpowiedź od The Travel Group
Dear Mandy
Cassie just cartwheeled down the hallway after reading this (don’t worry, no consultants were harmed in the celebration). 🚀✨ First-time overseas trip with your granddaughter? That’s not just travel—that’s legendary bonding adventure status! Cassie’s already dusting off her virtual cape, ready to swoop in for the next one. Thanks for making her day—and for reminding us that stars like her don’t just twinkle, they travel! 🌟👵🧳💃
Best regards
Team TG :)
Odpowiedź od The Travel Group
Dear Josephine
Quick, effective, friendly? We do try to make magic look casual. ✨ Thanks for noticing and thank you for the love :)
Best regards
Team TG
Quick turn around time.
Very prompt turnaround time on my query. Problem rectified within the hour.
6 maja 2025
Odpowiedź od The Travel Group
Dear Marilyn
Hey there!
Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you experienced a quick turnaround time and that your problem was rectified within the hour. Our team always strives to provide prompt and efficient service, and it's great to know we hit the mark for you.
If you ever need anything else or have more queries in the future, don't hesitate to reach out. We're here to help!
Safe travels and best wishes
Team TG :)
Odpowiedź od The Travel Group
Hi Vanessa
Your review just flew in and it's like a breath of fresh air! 🌬️ We're absolutely thrilled and can't stop smiling. 😁
We're so glad you had a wonderful experience with us. Our team is buzzing with excitement and gratitude! 🐝
Best regards
Team TG :)
Great experience and speed with the…
Great experience and speed with the booking process. These guys come highly recommended
9 kwietnia 2025
Opinia niezależna
Odpowiedź od The Travel Group
Dear Andy
Always a pleasure to hear we’re doing things right—especially when ‘right’ means fast, easy, and zero headaches!
Best regards
Team TG :)
Thank you
Thank you, Hanrie, for going out of your way to make my stay at the unpleasant accommodation as comfortable as possible. I truly appreciate your kindness, effort, and patience in trying to improve the experience. Your thoughtfulness did not go unnoticed, and I’m grateful for everything you did to make things a little better. Unfortunately, I’ll just have to tough it out until my stay ends.
9 kwietnia 2025
Opinia niezależna
Odpowiedź od The Travel Group
Thank YOU for your kind words and for recognizing our superstar Hanrie, she really does have the heart of a hospitality ninja and the patience of a saint! 🌟
We’re truly sorry the accommodation wasn’t your cup of rooibos. While Hanrie did her absolute best to sprinkle some magic over an otherwise "meh" situation, we totally get that sometimes, no amount of fluffing pillows can fix a poor fit.
We’ve taken this feedback to heart and are reviewing how we can double-check property preferences with extra zest and zero room (pun intended) for missteps next time. You shouldn’t have to “tough it out” when you’re meant to be unwinding and we’ll do all we can to keep that from ever happening again.
Here’s to comfier pillows, dreamier stays, and five-star feels next time around ✨🛎️
With gratitude,
The Travel Group Crew
BA TCKTS TO SOUTH AFRICA
The response times by Kiaran was fantastic. Thank you.
8 kwietnia 2025
Opinia niezależna
Odpowiedź od The Travel Group
Hello Jayesh
Your review is the syrup to our pancakes, the avo to our toast, the caffeine to our Monday. Basically… deliciously perfect!
We will be sure Kiaran receives this amazing feedback!
Best regards
Team TG :)
Refilwe Ndlovu - The Queen of Travel Delight
Whenever there is a crisis with a booking, i.e. I have to change a flight or the vehicle class, Refilwe Ndlovu assists almost immediately, with professionalism and efficiency. There has even been instances where she has assisted after working hours, ensuring that my requests are attended to.
8 kwietnia 2025
Opinia niezależna
Odpowiedź od The Travel Group
Boom. Mic dropped. 🎤💥 Reviews like this are why we do what we do — and why Refilwe may start floating around the office from all the praise. Thank you for your kind words, for trusting us with your plans, and for giving us all the warm fuzzies :)
Best regards
Team TG
First time experience!
Amanda Mthunzi promptly called me after I submitted my request for a quotation and referred me to Jacqueline Nel, who has been incredibly helpful. Although I haven’t used the company’s services yet, I’m thoroughly impressed by their outstanding response time.
The team is highly professional, exceptionally efficient, and very friendly, offering the best possible options to suit your budget. A truly impressive experience so far!
7 kwietnia 2025
Opinia niezależna
Odpowiedź od The Travel Group
Once upon a time, Amanda picked up the phone, Jacqueline sprinkled some efficiency dust, and a lovely customer lived happily ever after — even before the service began 🧚✨.
We’re thrilled you felt the magic! And don’t worry — when it comes to matching your budget and needs, we don’t need a glass slipper, just a little info and a lot of love 💌
Best regards
Team TG :)
The new UK Electronic Travel requirement
The new UK Electronic Travel Authorisation (ETA) requirement forwarded to Stellenbosch University from Lucille Breytenbach!
2 kwietnia 2025
Opinia niezależna
Odpowiedź od The Travel Group
Breaking news: Travel just got another layer of ‘fun’! 🎭✈️ If anyone needs a cheat code for hassle-free travel, we’ve got some tricks up our sleeve. 😉 Thanks for the love Tania
Best regards Team TG
Excellent & Exceptional Service
The consultants always go the extra mile, they are highly professional and have amazing turnaround times. There service fees are low for what they offer, definitely a company to consider for your travel arrangements.
26 marca 2025
Opinia niezależna
Odpowiedź od The Travel Group
Hello Dean :)
We’d walk 500 miles… and we’d walk 500 more 🎶 (but we prefer flying ✈️). Thanks for the kind words—your travel experiences are in good hands! We will be certain to pass on your amazing feedback to Riaan.
Best regards
Team TG :)
They are very Quick
They are very Quick, clear communication before, during, and after the trip is very crucial. this is a very great Agent and always available to troubleshoot any issues that arise.
4 marca 2025
Opinia niezależna
Odpowiedź od The Travel Group
Dear Noxolo
We hear ‘quick and clear’ a lot… maybe we should start calling ourselves the ‘Flash’ of travel management! ⚡ Thanks for the amazing feedback!
We will ensure your feedback is passed on to Charmaine.
Best regards
Team TG :)
Service was fast and efficient
20 marca 2025
Opinia niezależna
Odpowiedź od The Travel Group
Dear Marie
We're so glad service is faster than your phone battery draining at 1%! 📉⚡ Appreciate the feedback!
Best regards
Team TG :)
The swiftness and patience of Michelle
The swiftness and patience of Michelle
18 marca 2025
Opinia niezależna
Odpowiedź od The Travel Group
Hello Brian
What can we say? We reply more swiftly than a cat knocking something off a table! 🐱💨
Thank you for the kind words!! We will be sure to pass on this wonderful feedback to Michelle!
Best regards
Team TG :)
I find it amazing their proactiveness…
I find it amazing their proactiveness and reactiveness to find a solution in quick time. Have being already two time engaged with them, and no problems at all.
17 marca 2025
Opinia niezależna
Odpowiedź od The Travel Group
Dear Danielly
We believe in making things easier than deciding what to watch on Netflix. 📺😂 Thanks for the love!
We will be sure Kiaran receives this amazing feedback!
Best regards
Team TG :)
they are really quick to respond and…
they are really quick to respond and their in person visits give their service a more personal touch.
13 marca 2025
Opinia niezależna
Odpowiedź od The Travel Group
Now that is the kind of feedback that puts an extra spring in our step! 💃📞
We’re all about fast responses, real connections, and showing up in person, because let’s face it, email’s great, but nothing beats a good ol’ face-to-face (with maybe a coffee in hand ☕).
Thanks for noticing the heart we put into our service — your kind words mean the world to our team. Here’s to many more great trips, smoother bookings, and high-fives in real life!
With speed, smiles, and a whole lot of travel love,
The Travel Group Crew ✈️💙
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