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The Travel Group Recenzje 

281
•
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

Our dedicated travel specialist, Michelle, is very helpful and always solves complex problems with a smile. I am so happy working with her! Her service is consistently 5-star, no matter how complicate... Zobacz więcej

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Oceniono na 5 z 5

Michelle went above and beyond in supporting me and my team with our UK visa applications. As first-time travellers, the process felt overwhelming at times, but Michelle's guidance, patience, and... Zobacz więcej

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Oceniono na 5 z 5

The agent who assisted me, Bianca Fivaz, was absolutely great. She was friendly and polite and professional, but best of all, she dealt with my late and urgent request so professionally. She went the... Zobacz więcej

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Oceniono na 5 z 5

Monique is a superstar she understands our needs and is always there to assist, even afterhours or over weekends I could not asked for better service from a travel agent and Monique :-) keep up... Zobacz więcej

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Informacje dotyczące firmy

  1. Biuro podróży
  2. również w kategorii:
  3. Usługi dla biznesu

Napisane przez firmę

✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.

Our Service & Savings Guarantee

If we don't hit the mark, we pay you!

That’s right, we don’t just talk the talk. We back it up with a bold promise: 🛎️ Not happy with our service? Simple, don’t pay for it. 💸 If we can’t save you on your current travel spend, We will pay you £500.

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

281 recenzji

5 gwiazdek
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3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(281)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 111

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Oceniono na 5 z 5

fantastic booking service

fantastic booking service; Kiaran is super fast and reads your needs between the lines

5 czerwca 2026
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Odpowiedź od The Travel Group

"Reads your needs between the lines" might be the nicest way anyone has ever said, "Kiaran gets it." 😎✈️

Fast replies, spot-on recommendations, and a sixth sense for travel planning? We're keeping a close eye on him... 👀😂

Thanks for the brilliant review, we'll make sure Kiaran sees it before his head gets too big for the airport lounge doors. 🌍🔥

Oceniono na 5 z 5

They are extremely professional and…

They are extremely professional and efficient! It is an absolute pleasure engaging with them and their fees are very affordable in comparison within the industry.
I give Bianca 10 stars; no 100 stars should do!

3 czerwca 2026
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Odpowiedź od The Travel Group

100 stars?! 🌟😂 Bianca is currently strutting around the office like she's just won Travel Agent of the Century.

We're absolutely delighted to hear you enjoyed the service. Professional, efficient, affordable... and now apparently worthy of a triple-digit star rating! ✈️🔥

Thank you for the amazing feedback. We'll make sure Bianca sees this, although we're slightly concerned she may start demanding a red carpet and her own airport lounge. 😎🌍🏆

Oceniono na 5 z 5
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Odpowiedź od The Travel Group

Patient and understanding? Two of our favourite travel superpowers. 😎✈️

We know travel plans can sometimes feel like solving a Rubik’s Cube at 35,000 feet, so we’re always happy to keep things calm, easy and stress-free 😂🌍

Thanks so much for the lovely feedback, we truly appreciate it! 🧳🔥

Oceniono na 5 z 5

Good feedback time and fair rate

Good feedback time and fair rate

Great service from Michelle

18 maja 2026
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Odpowiedź od The Travel Group

Fast feedback, fair rates, and a Michelle shoutout? That’s what we call a five-star travel cocktail. 😎✈️

Michelle will be absolutely delighted, she delivers service quicker than a rush to the buffet at an all-inclusive resort 😂🌍

Thanks so much for the awesome review. We’ll keep bringing the speed, the value and the travel magic 🔥🧳

Oceniono na 5 z 5

Quicly answers

Quicly answers, really good

20 maja 2026
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Odpowiedź od The Travel Group

Quick answers and “really good”? Short review. BIG vibes. 😎✈️

We like to reply faster than people stand up when the plane lands. 😂🛬

Thanks so much for the awesome feedback, we’ll keep bringing the speed, the service and just a tiny bit of travel magic. 🌍🔥

Oceniono na 5 z 5

Straight forward and service delivered…

Straight forward and service delivered promptly .

8 maja 2026
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Odpowiedź od The Travel Group

Straightforward and prompt? Music to our travel-loving ears. ✈️😎

We like to keep things smoother than airport lounge jazz and faster than someone running to Gate 32 after hearing “last call.” 🏃‍♂️😂

Thanks for the awesome feedback: simple, speedy, stress-free travel service is exactly what we aim for! 🌍🔥

Oceniono na 5 z 5

Quick answer to our inquiries.

Quick answer to our inquiries.
Kiaran Thomas is a great professional.

14 maja 2026
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Odpowiedź od The Travel Group

Quick answers AND a Kiaran Thomas mention? This review is basically our version of winning an Oscar. 🏆✈️

Kiaran moves faster than someone hearing “final boarding call” at Duty Free. 😎⚡ We’ll make sure he sees this, although his ego may now require its own extra luggage allowance. 🧳😂

Thanks so much for the amazing feedback. We’re always here to keep the travel magic fast, smooth and just the right amount of fabulous. 🌍🔥

Oceniono na 5 z 5

Thomas was very helpful

Thomas was very helpful, clear and quick. I also appreciated education and kindness.
Thanks a lot.

13 maja 2026
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Odpowiedź od The Travel Group

Thanks a lot for the lovely review! ✈️😄
Thomas will be smiling at this one: fast, clear, helpful *and* kind? We might have to clone him. 🤝🌍

So glad we could make things easy and stress-free for you. See you again for the next adventure! 🧳

Oceniono na 5 z 5

Best quick service!!

Best quick service!!

Charmaine Lucas is the BEST!!

12 maja 2026
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Odpowiedź od The Travel Group

We’re starting to suspect Charmaine has secretly discovered how to bend time and space 😄
Thank you for the amazing feedback: “quick service” is good, but “BEST quick service” might just earn her a cape!

Oceniono na 5 z 5

Working with Exceptional Service and Seamless Travel SupportThe Travel Group has been…

Working with The Travel Group has been an absolute pleasure. The level of professionalism, efficiency, and customer service consistently provided by the team is truly exceptional. Every interaction has been smooth, well-coordinated, and handled with care, making what can often be a stressful process feel effortless.

What stands out most is the company’s commitment to service excellence and attention to detail. The team is responsive, accommodating, and always willing to go the extra mile to ensure everything runs seamlessly. It is clear that they value their clients and take pride in delivering a high standard of service.

A special mention must also go to Zakiyya Kotwal, who has been absolutely phenomenal throughout. This glowing review is all thanks to her.
She makes my life so much easier and is a true reflection of the quality and professionalism of the company !
She honestly deserves a raise and a big bonus at the end of the year :D

6 maja 2026
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Odpowiedź od The Travel Group

Wow, this absolutely made our day (and probably Zakiyya’s whole year 😄)!

Thank you so much for your incredibly kind words. We’re thrilled to hear that your experience with The Travel Group has been smooth, seamless, and stress-free, that’s exactly what we aim for every single time.

And we couldn’t agree more about Zakiyya… she really is something special! We’ll be sure to pass on your message (and don’t worry, we’re taking that raise and bonus suggestion very seriously 😉).

We truly appreciate your support and look forward to many more effortless

Oceniono na 5 z 5

Great Turnaround and Professional Service

I enjoy working with Bianca. She understands our team very well and always takes a professional approach to her work. She is reliable, responsive, and consistently ensures that our travel arrangements are handled smoothly and efficiently.”

10 kwietnia 2026
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Odpowiedź od The Travel Group

Thanks so much for this, we’re absolutely buzzing reading it! 🙌

Bianca is basically our in-house travel ninja 🥷✈️ calm under pressure, always on it, and somehow making even the trickiest travel plans look effortless.

We’re thrilled she’s hitting the mark with your team (we had a feeling she would 😉), and we’ll make sure she sees this, her day = made.

Here’s to many more smooth trips, seamless plans, and maybe a few upgrades along the way 🍾

Oceniono na 5 z 5

Exceptional service

Exceptional service, attention to detail and empathy for the situation. Particularly Kiaran! 🙌

20 kwietnia 2026
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Odpowiedź od The Travel Group

Well… Kiaran’s ego just grew three sizes reading this 😄🙌
Seriously though, this is exactly the kind of experience we aim for, sharp attention to detail, a whole lot of care and a human touch when it matters most. We’ll make sure Kiaran sees this (and maybe gets a well-earned coffee on us ☕).
Thanks a ton for the love!

Oceniono na 5 z 5

it is always a pleasure working with…

it is always a pleasure working with Bianca Fivaz, she is very efficient, professional, friendly and ready to assist me.

15 kwietnia 2026
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Odpowiedź od The Travel Group

This just made our day!
Working with Bianca is basically like having a secret weapon on your side, super efficient, always on it and somehow still managing to keep things friendly (we’re convinced she runs on coffee and good vibes).

We’ll pass this on to her, she’ll love it! Thanks for being such a great part of the journey with us 🙌

Oceniono na 1 z 5

Incorrect booking left me high and dry

Accomodation had no record of the booking leaving me with a big problem after a long day of travel.

When speaking to The Travel Group, they passed the buck a few times across several calls, before I was told there is nothing they can do.

Very stressful and would never give a secnd chance as it is far too important for these things to be correct. he stress isn't worth it.

4 marca 2026
Opinia niezależna
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Odpowiedź od The Travel Group

Wow, this is absolutely not the experience we ever want anyone to have, especially after a long day of travel. That sounds incredibly stressful and we’re genuinely sorry you were put in that position.

We take situations like this very seriously, and we want to get to the bottom of it and fix things immediately. I'm unable to locate any record of a booking under your name with us, which makes it even more important for us to investigate properly.

Please could you email us directly at gm@travel-group.com with your booking details? Our GM will personally look into this as immediately.

Thanks for bringing this to our attention, we’re here to help and will make this right.

Oceniono na 5 z 5

Fast and simple

Fast and simple! thank you

1 kwietnia 2026
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Odpowiedź od The Travel Group

Thank you for the glowing 5 stars and for the kind words! We will keep delivering and look forward to helping you with your next travel arrangement.

Oceniono na 5 z 5

Zakiyya was helpful from the beginning…

Zakiyya was helpful from the beginning to the end and is always very professional.

31 marca 2026
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Odpowiedź od The Travel Group

Thank you for the glowing 5-star review! We couldn’t have said it better ourselves. Zakiyya has a talent for making things look effortless while keeping everything perfectly professional. Thank you for the kind words and for trusting us with your journey!

Oceniono na 5 z 5

The company is excellent

The company is excellent

24 marca 2026
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Odpowiedź od The Travel Group

Thank you for the glowing five stars! “Excellent” is exactly what we aim for and it is always rewarding to know we are hitting the mark. We appreciate your support and look forward to continuing to deliver the same level of service every time you travel with us.

Oceniono na 5 z 5

great experience

17 marca 2026
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Odpowiedź od The Travel Group

Thank you for the glowing 5 stars! “Great experience” is exactly what we aim for, so we’re delighted we delivered. Thanks for trusting us with your travel and next time we’ll aim to turn “great” into “exceptional.”!

Oceniono na 5 z 5

Professional communication & process

Flexibility on flight schedules
Immediate responses
Professional communication & process

19 marca 2026
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Odpowiedź od The Travel Group

Thank you for the kind words! We take pride in being quick on our feet and flexible where it matters most, because travel rarely sticks to a script and neither do we. Delighted we could deliver a smooth experience from start to finish. We will keep the responses fast, the process seamless and the professionalism worthy of repeat mentions.

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